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Sheraton Saigon Hotel & Towers

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Traveller (1378)
Room & Suite (816)
Dining (278)
Overview
  • Excellent53%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“grand tower”(119 reviews)
“spg member”(21 reviews)
“new tower”(21 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,296)
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1,763 results
Traveller rating
904
601
184
49
25
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LanguageEnglish
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904
601
184
49
25
Show reviews that mention
All reviewsgrand towerspg membernew towerthe club loungebit datedupgraded to a suitebusiness tripwithin walking distanceopera housephoan upgraderooftop barthe heart of the cityfree internetbreakfast buffetcentral locationpost office
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1 - 5 of 1,763 reviews
Reviewed yesterday

Stayed from 1-4 Aug@Room 1418. Staff are all very friendly. Breakfast spread is excellent. Location is ideal. But hotel is apparently dated. All went well until my last night, I fell asleep about 11+pm after a long day work. When I was already into my...More

Thank Kh_230505
Reviewed yesterday via mobile

I was here with my family at the club. Lounge is very good and food is excellent from 5pm to 8pm. Rooms are fairly large but pretty old style with an out of date moquette on the floor. Breakfast buffet is extremely high quality and...More

Thank WW_Traveller_1965
Reviewed 3 days ago

Except the fact that the room is dated, every part of this hotel is great after all. Located in the heart of the city, this hotel provides full ranges of 5-star facilities and services. Staff is helpful and friendly. Breakfast quality is fantastic. There are...More

Thank Kyle F
Response from Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & TowersResponded 3 days ago

Dear Kyle F, Thank you very much for the time you took to leave your valuable feedback about your recent stay experience at Sheraton Saigon Hotel & Towers. We appreciate and welcome all feedback from our guests as we always strive to deliver outstanding service...More

Reviewed 6 days ago

Stayed for 2 nights, the lobby projected a jazzy impression with the right blend of Vietnamese culture. The room was overall satisfactory, i admired how snug the bed and linen was. However, I do feel that the wooden furniture needs revamping, as well as the...More

Thank Kazumi17
Response from Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & TowersResponded 6 days ago

Dear Kazumi17, Thank you very much for the time you took to leave your valuable feedback about your recent stay experience at Sheraton Saigon Hotel & Towers. We appreciate and welcome all feedback from our guests as we always strive to deliver outstanding service to...More

Reviewed 1 week ago

This Hotel in Great location but the room was quite old. The food here was too expensive. They do check out fast and all staff helpful only one thing I don't like is breakfast not many choice. I would vote this property 3 stars and...More

Thank dgrabowski430
Response from Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & TowersResponded 1 week ago

Dear dgrabowski430, Thank you very much for the time you took to leave your valuable feedback about your recent stay experience at Sheraton Saigon Hotel & Towers. We appreciate and welcome all feedback from our guests as we always strive to deliver outstanding service to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$176 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#13 Family Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#21 Spa Hotel in Ho Chi Minh City
#30 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$176 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#13 Family Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#21 Spa Hotel in Ho Chi Minh City
#30 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1378)
Room & Suite (816)
Dining (278)
Pool & Beach (55)
Amenities (98)
Business Centre & Event Rooms (39)
Family and Play Areas (6)
Questions & Answers
Ask a question
notard
14 March 2018|
AnswerShow all 4 answers
Response from chiewy57 | Reviewed this property |
Hi , We really enjoyed our breakfast at the club lounge. After a couple of mornings breakfast at the lounge we decided to have a change and had our breakfast at the main restaurant. Food was plentiful -full of choices... More
2
Votes
Joe C
7 February 2018|
AnswerShow all 3 answers
Response from Sheraton Saigon H | Property representative |
Dear Joe C, so sad to say that our hotel do not offer a happy hour. Thank you
1
Vote
Google Translation
Mayyankjaain
14 January 2018|
AnswerShow all 4 answers
Response from Sheraton Saigon H | Property representative |
Dear Mayyankja, we do have Indian vegetarian food in our breakfast buffet at Saigon Cafe restaurant.
0
Votes
Google Translation
Room Tips
"High up is always the best"
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"select a high floor room to have nice view of the city"
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"Higher the better"
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"Higher floor have less traffic noise."
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