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Sheraton Saigon Hotel & Towers

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Sheraton Saigon Hotel & Towers
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1,871 Reviews from our TripAdvisor Community

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Showing 1,436: English reviews
Hong Kong, China
Reviewed yesterday NEWvia mobile

The check in counter is new in design. However it is not very clear whether to queue centrally or behind any queue when traffic is not busy and queue has not started. The welcome drink is good in the idea but needs to improve in the quality. Room is big and bed is good. So a good night sleep is...

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Helpful?
Thank PhilipCK
Reviewed yesterday NEWvia mobile

I stay at the Sheraton for two night only this time. I love the spacious room and the very central location. What I experienced tonight, when returning from my business dinner and automatically moving to Level 23, the open air roof top bar of my hotel, is very well trained, interesting, yet discrete personnel. I met Mr Hoang, who recently...

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Helpful?
Thank Marc D
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear Marc D, Thank you for staying with us once again at Sheraton Saigon and your time leaving us a very nice comment. Your nice words will be delivered to Mr Hoang and our team at Level 23 accordingly. We look forward to welcome you back once again at Sheraton Saigon very soon. Warmest regards, Edwin Pfeil Director of Rooms

Reviewed 2 days ago NEWvia mobile

Very nice hotel and centrally located. We upgraded to a grand tower suite and it was well worth it. The room was spacious and new. The service was fantastic. It gives you access to the grand tower lounge which is very underrated (food and drinks are included there). The large international breakfast is very good. Staying here next time I...

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Helpful?
Thank Owen K
Atlanta, Georgia
Reviewed 3 days ago NEW

Had the opportunity to return to the Sheraton Saigon Hotel and Towers recently. The Sheraton team did another fantastic job! I am so glad I stayed again. The check in was easy and fast. My suite was meticulously prepared, quiet and the view of the city and Saigon river are awesome. Room service is fast and reasonably priced. The Club...

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Helpful?
Thank SCMTrance
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear SCMTrance, Thank you for choosing to stay with us at Sheraton Saigon once again. We are very happy hear that you have enjoyed the room, the Club Lounge and our Aqua Day Spa. Your kind words will be passed to Mr Scott Hodgetts and our team. We hope to welcome you back at Sheraton Saigon soon. Best regards, Edwin...

Amman, Jordan
Reviewed 3 days ago NEW

Rarely does one use words like "family" and "community" to describe a hotel stay. We can truly say that we experienced both a sense of family and community at the Sheraton Saigon Hotel and Towers during our extended stay from December 18, 2016 to January 3, 2017. From the moment we arrived, we were greeted by kind and friendly staff...

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1Thank plachance2017
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear Patricia, Dear Marc, Many thanks for staying with us and your kind words about Sheraton Saigon. We are delighted that you have enjoyed your stay and had a memorable trip. Your compliment will be delivered to our GuestService Team and Front Office Team, who will be more than happy to welcome you and your family back at Sheraton Saigon...

Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

It's very old hotel and not well maintained. It's ridiculously over priced. Room is smelly, moldy, ugly view. That's my first impression. Let's see how the 4 day stay turn out with the other services and breakfast.

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Helpful?
Thank BaThong
Sheraton Saigon H, EAM in charge Food & Beverage at Sheraton Saigon Hotel & Towers, responded to this review

Dear BaThong, Thank you for choosing to stay with us. I am so sorry that your stay at Sheraton Saigon is not as expectation. This is certainly not the experience we aim to deliver. Our team will contact you shortly in order to rectify your negative experience. If you have any other concerns, please contact us directly at saigon.sheraton@sheraton.com. Hope...

santa cruz
Reviewed 5 days ago NEWvia mobile

We stay here for 5 night , can't say enough about this hotel, the staff so wonderful and thoughtful , they events remember my favorite passion fruit , so when I not even ask they came out with a plate of beautiful plate for me .i just want to special mr thuc and mr loc in the club lounge ,...

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Helpful?
1Thank tuannguyen11
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear tuannguyen11, Thank you for your time leaving us such a nice comment. We are happy that you have enjoyed your stay. Your nice words will be delivered to our team, specially Mr Loc and Mr Thuc. We look forward to have the chance host you here at Sheraton Saigon very soon. Stay connected and best regards, Edwin Pfeil Director...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

Arrived Earley for afternoon tea. Had a cappuccino in the mean time, tasted good but there was skin on the froth and the drink itself was warm and not hot so I had to drink it quite quickly.. The 'western selection' was very tasty and the scones were perfect. We also ordered the 'Asian selection' but it wasn't as tasty...

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Helpful?
Thank A TripAdvisor Member
Sheraton Saigon H, EAM – Food & Beverage at Sheraton Saigon Hotel & Towers, responded to this review

Dear valued guest, Many thanks for your time leaving us your contributing feedback. Your comments regarding the coffee and our afternoon tea set will be delivered to our Food and Beverage team accordingly. We look forward to serve you here at Sheraton Saigon very soon. Stayed connected and Best regards, Secka Libor EAM – Food & Beverage

Reviewed 2 weeks ago via mobile

We chose a suite at the Sheraton as our base to celebrate New Year's Eve. The location in the heart of District 1 is very convenient to make the major tourist attractions easily accessible by foot or taxi. The suite was of a very high standard comprising separate lounge where we had a single bed set up for our son,...

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Helpful?
Thank CohortMalc
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear CohortMalc, Many thanks for your kind words, it is our pleasure to have you’re here at Sheraton Saigon. We are glad that you have enjoyed the room, our central location and our services. Your compliment regarding the breakfast at Saigon Café Restaurant will be delivered to our Food & Beverage team accordingly. We hope to welcome you back at...

pretoria, South Africa
Reviewed 2 weeks ago

Lady at grand tower really went out of her way to help in every way. Her name is Huyen Tran Also grand tower rooms were excellent and very comfortable , we had lounge access which was good. Walking distance from shopping area. Location of hotel is excellent

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Helpful?
Thank Shabir M
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear Shabir M, Thank you for staying with us and taking time leaving us a nice comment. Your kind words will be delivered to Ms Huyen Tran and she is definitely very happy. We are delighted that you have enjoyed the room and our central location. Next time when you come back, may I recommend the international buffet at Saigon...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Lounge
The Lounge
Cuisines: Bar, Cafe, European, Asian, Pub, Vietnamese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $200 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Priceline, Agoda and Booking.com so you can book your Sheraton Saigon Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Hotel Style:
#3 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
#19 Spa Hotel in Ho Chi Minh City
#21 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Saigon Hotel & Towers staff and other travellers.
15 questions
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Questions? Get answers from Sheraton Saigon Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the grand tower the other tower rooms need to be upgraded”
 of 5 bubbles shabirm2013, 4 Jan 2017 | Read review
“The higher you go the bettter the views however the sound of CAR horns seems to be never ending.”
 of 5 bubbles 554ianf, 4 Dec 2016 | Read review
“Ask for middle level floor overlooking the pool.”
 of 5 bubbles 913janetn, 3 Dec 2016 | Read review
“Upgrade to club floor”
 of 5 bubbles Jarders2014, 30 Nov 2016 | Read review
“take the ne tower”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
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