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88 Dong Khoi District 1, Ho Chi Minh City 700000 Vietnam
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US$210
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US$181
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Traveller (1940)
Room & Suite (847)
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What is Travellers’ Choice Best of the Best?
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About

#12 of 1,643 hotels in Ho Chi Minh City
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Soak up the vibrant energy of the Ho Chi Minh City at the Sheraton Saigon Hotel & Towers. Strategically located in the heart of downtown of Ho Chi Minh’s business and entertainment district and on the famous Dong Khoi Street, the hotel is the perfect jumping-off point for discovering Ho Chi Minh City’s iconic destinations and historical landmarks. Stay and relax in our 485 stylishly appointed rooms and suites overlooking Ho Chi Minh City or the Saigon River. Each room features a Sheraton Signature Sleep Experience bed. 379 newly renovated rooms in the Main Tower, characterized by Vietnam’s national Lotus flower habitat. Take advantage of our state-of-the-art Sheraton Fitness and Lifestyle swimming pool, recharge at Aqua Day Spa, sample local favorites at our food and beverage venues, and discover everything the city has to offer.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Evening entertainment
Highchairs available
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Squash offsite
Table tennis
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Japanese, Korean, Malay and 1 more
Hotel links
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2891Reviews51Q+A100Room tips
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pattiboston wrote a review Yesterday
Boston66 contributions50 helpful votes
We stayed at the Sheraton Saigon and had large suite upgrade when we arrived, Gold Marriott Members. There is a beautiful pool and 5th floor Members Lounge that has happy hour every day including extensive food. Same Location for a yummy breakfast. Could not say enough about this beautiful hotel. When you arrive, seek out the Conceige, he was able to make dinner reservations at a wonderful French restaurant two blocks away called The Vietnam House. The city is amazing, the Vietnamese people friendly and welcoming.
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded yesterday
Dear pattiboston, Thank you for choosing to stay at the Sheraton Saigon Hotel & Towers recently. We are very grateful that you have taken the time out of your busy schedule to share your memorable stay experience with us. We are truly delighted to receive your detailed feedback, very positive compliments, and warm words following your stay with us. We are very happy to know that you’ve had a great stay experience with our Club Lounge's elevated services and food offerings as well as the warm hospitality service of our Concierge associate. We will definitely pass your lovely words to him for his outstanding efforts in making your stay memorable. We are also delighted to learn that you are considering returning to our hotel, and our team is definitely looking forward to welcoming you again to your ‘home’ in Saigon! Once again, thank you so much for your great feedback, which will inspire my team as much as they inspired me. We hope to be your home away from home every time your travels bring you to our charming city. See you soon in the nearest future. Warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anh L wrote a review Sep 2022
New York City, New York33 contributions54 helpful votes
Hotel's Favourite
I’m back at the Sheraton Towers in Saigon after 2 year of hiatus due to COVID. I’m glad to report that the hotel is still the same great hotel before Vietnam temporarily shut down. It was good to see some of the regular staff members and some even got promoted. There are new edition to the staff and I would like to send my personal thanks to Ms. Giang Le, the new manager of the 5th floor lounge, and her excellent team for the superb service. The employees were professional and very helpful. My stay this time was also special because it happens to be the birthday of my partner. The 5th floor staff provided an additional personal touch with a beautiful birthday cake…many thanks and making my stay memorable.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded 6 Sep 2022
Dear Harlem-nocturne, It’s a genuine pleasure to have the opportunity to welcome you to stay with us at the Sheraton Saigon Hotel & Towers! On behalf of the Sheraton community, we would like to express our sincere thanks for your great compliments and the absolute rating for us. Your recognition of premium service from Club Lounge especially the genuine care of Ms. Giang as well as our team is a priceless motivation for us. Besides, we are also delighted to acknowledge that you are impressed by our preparation for the birthday of your partner and we will surely pass your lovely words to them for their assistance to make your recent experience more memorable. Your compliments are highly appreciated for our team to continuously thrive on the best quality of service for all our guests. Once again, thank you for your sharing. We look forward to having the opportunity of welcoming you back in the nearest future. Warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loan Le wrote a review 16 Jan
1 contribution
I am in Hanoi and I have ordered a TET hamper for my partner in HCMC. I recevied very useful consultation from Sheraton. The gift was so good. The service was excellent. I am so pleased and will definitely recomend for my friends, family member and business partners. Thank you guy
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded yesterday
Dear Loan Le, Thank you for choosing Sheraton Saigon Hotel & Towers's Tet Hamper and sharing your pleasant experience on TripAdvisor. On behalf of the Sheraton community, we are nothing short of delighted to find your satisfaction in our luxury Tet Hamper as well as the genuine care of our consultant. At Sheraton Saigon Hotel & Towers, we always strive to deliver the best quality of service, hence, your feedback is highly appreciated as a priceless motivation for our team to continuously thrive the best quality of service. Once again, thank you for choosing us and we look forward to welcoming you in the nearest future. Warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Holiday Junkie wrote a review 13 Jan
5 contributions1 helpful vote
Great location in district 1. average service, average room, average food. I visit Saigon often enough and after my first stay here, it was basically one and done. I just did not find it value for how much money I pay per night. Also I was scammed by the taxi that dropped me to the hotel and the hotel was not very helpful in helping me solve this problem.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded 2 weeks ago
Dear Roshni M, Thank you for choosing to stay with us at the Sheraton Saigon Hotel & Towers recently! We regret to know that you do not have a memorable stay experience with us and we have taken note to improve upon the areas mentioned. We hope to be able to welcome you back in the near future as we pride ourselves on delivering unique experiences to all our guests. Once again, thank you for sharing your feedbacks with us and we hope to welcome you soon. With warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barry F wrote a review 11 Jan
4 contributions
We heaed to HCMC for New Years 2022 and our view of the fireworks and the packed streets was first rate. All thanks to " the boss" who roamed the reception area and the forcourt helping customers. He was fantastic. Thanks for a great stay and highly recommend. Brilliant breakfast as well.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded 2 weeks ago
Dear Barry F, It’s a genuine pleasure to have the opportunity to welcome you to stay with us at the Sheraton Saigon Hotel & Towers! We are delighted to know that you’ve had a great stay experience with us, especially your impression of our warm hospitality service and the panoramic view looking out to the vibrant scene of the New Year's Eve fireworks in Saigon. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests. Once again, thank you for sharing your great feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin wrote a review 10 Jan
1 contribution
A very proffesional staff who do everything they can to make ones stay as pleasurable as possible especially the team with Kophi who work during breakfast and cocktail time . Thank you for your hard work and exceptional work ethic
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded 2 weeks ago
Dear Martin, It was our genuine pleasure to have had the opportunity to welcome you and your family to stay with us at the Sheraton Saigon Hotel & Towers! We are grateful to hear your feedback with the team about the great experiences you enjoyed whilst staying with us. Moreover, seeing that you are impressed with the elevated service of our associates, especially Kophi, is a joyful feeling and we will pass your compliments to them for their outstanding efforts to make your stay as a whole. Once again, thank you for sharing your feedback with us. We hope to be your home away from home whenever your travels bring you to our charming city. Warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MortUSA_Polska wrote a review 7 Jan
USA/Polska910 contributions58 helpful votes
As a Bonvoy Platinum member I was lucky enough to have my stay upgraded to, what I believe, is the best suites, other than, say presidential, available to guests. I used my 5 night certificate and about 5 days prior I was told I was upgraded. What an upgrade. Separate huge bedroom, living room, bathroom, powder room, walk in, or should say, walk through closet. Perhaps the finest hotel room I have been lucky enough to stay in. The executive lounge could be, perhaps, the finest in the Bonvoy group. I figured I'd eat there maybe once, and ended up eating there 3 of my 5 nights. They actually had carved rib eye two of the nights. The food they served was absolutely delicious! If you have the extra money, if would be worth selecting a room with lounge privileges. The hotel is busy but the rooms, at least mine, was silent. Everybody amongst the staff was so respectful. This was one of my top hotel experiences in all my years of travel. Thank You Saigon Sheraton!
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded 3 weeks ago
Dear MortUSA_Polska, Many thanks for taking the time to share your recent stay experience with us on TripAdvisor! We are delighted to know that you’ve had a great stay experience with us recently. Sincere thanks for your very positive comments about our contemporary room, our team of associates’ over-and-above service delivery, and our platinum room's upgradation program. We will surely pass your wonderful experiential feedback to our team and make it a motivation to continuously thrive for the best service. Your compliments mean a lot to our team and I’m sure that they will be as inspired as I do. We look forward to welcoming you again in the near future when your travel brings you to Ho Chi Minh City! Warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LoveTravel672023 wrote a review Dec 2022
1 contribution
We have a good experience been served by Hieu At the club lounge - very friendly and attentive and professionally and we would love to come back to this hotel because of his service ! He was happy to go out of his way to help us and he made our stay a lot more pleasurable .
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded 4 weeks ago
Dear LoveTravel672023, On behalf of the Sheraton community, thank you for choosing to stay at the Sheraton Saigon Hotel & Towers and sharing your amazing experience with us. We are very happy to know that you’ve had a great stay experience with our Club Lounge team’s elevated services with special mentions of Hieu. We will definitely pass your lovely words to him for his outstanding efforts in making your stay memorable. We are also delighted to learn that you are considering returning to our hotel, and our team is definitely looking forward to welcoming you again to your ‘home’ in Saigon! Once again, thank you for sharing your wonderful moments with us, and we are looking forward to welcoming you soon. Warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PtLomafoodie wrote a review Dec 2022
San Diego, California953 contributions128 helpful votes
Lovely modern hotel in Saigon with comfortable rooms & fantastic buffet restaurant. The buffet offers classic Vietnamese pho, sandwiches, other Vietnamese foods, Asian foods and American foods. Very friendly staff will help you catch a taxi. The only negative is that there is a DJ in the streets playing loud music until 10 pm.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded 5 weeks ago
Dear PtLomafoodie, It’s a genuine pleasure to have the opportunity to welcome you as well as for you to stay with us at the Sheraton Saigon Hotel & Towers! We are nothing short of delighted to find that you are immersed in the comfort of staying with us in such a comfortable room as well as the wide range of delectable delicacies in our Buffet. Moreover, seeing that you are impressed with the friendly service of our associates is a wonderful feeling, and we will pass your compliments to them for their outstanding efforts to make your stay as a whole. On the other hand, we regret to know that the music on the street was affecting you. We have noted and will address this when you choose to stay with us again soon. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seaside826059 wrote a review Dec 2022
Singapore, Singapore5 contributions
This is one of the best Sheraton property in terms of the location, food and staff. The staff here is very friendly. I would really like to thank Thanh Lam Huy Pham from Concierge for helping me and my family in all possible way. 10/10 to Sheraton Saigon
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julian Wong, General Manager at Sheraton Saigon Hotel & Towers
Responded 20 Dec 2022
Dear Seaside826059, It was our genuine pleasure to have had the opportunity to welcome you and your family to stay with us at the Sheraton Saigon Hotel & Towers! On behalf of the Sheraton community, we would like to express our sincere thanks for your great compliments and the appreciative comments of the hotel and team. We are nothing short of delighted to hear about your recognition of the friendly service of our team, especially Thanh Lam and Huy Pham, as well as our tantalizing delicacies and location. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive to deliver exceptional levels of service for all our guests. Once again, thank you for choosing us as your preferred accommodation for your family staycation. We hope to have the opportunity of seeing you and your family again in the nearest future. With warm regards, Julian Wong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$163 - US$257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton saigon hotel and towers, sheraton ho chi minh city, ho chi minh city sheraton
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
485
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SHERATON SAIGON HOTEL & TOWERS (S̶$̶3̶3̶0̶) S$231: UPDATED 2023 Reviews, Price Comparison and 2,397 Photos (Ho Chi Minh City, Vietnam) - Tripadvisor

Frequently Asked Questions about Sheraton Saigon Hotel & Towers
Which popular attractions are close to Sheraton Saigon Hotel & Towers?
Nearby attractions include Thuy Design House (0.2 km), Metiseko - Saigon (0.07 km), and Teh Dar - Lune Production (0.1 km).
What are some of the property amenities at Sheraton Saigon Hotel & Towers?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Saigon Hotel & Towers?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Saigon Hotel & Towers?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Saigon Hotel & Towers?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Saigon Hotel & Towers?
Conveniently located restaurants include Viet Kitchen, The Lounge, and Kabin.
Are there opportunities to exercise at Sheraton Saigon Hotel & Towers?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Saigon Hotel & Towers have airport transportation?
Yes, Sheraton Saigon Hotel & Towers offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Saigon Hotel & Towers?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Saigon Hotel & Towers offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Saigon Hotel & Towers?
The staff speaks multiple languages, including English, Japanese, Vietnamese, Korean, and Malay.