I had a short trip with a group of friends to Ho Chi Minh for 1 night. I decided to stay here because of its location. It was fantastic. Got a warm welcome from Ms. Veronica. She gave us early check-in and late check-out, which we were really impressed. She gave us rooms next to each other with a great river view. The staffs were friendly, polite, and attentive. The room is spacious and clean. We will be back for the next visit and hope to stay longer.
I ltravel a lot all over the world. So I have a lot of experience of hotels. I can say the staff of Lotte Saigon hotel is by far the best. Bella, Veronia and Mia welcomed my family at the front desk at the time of check-in with warm heart. And they tried their best to provide us with all the conveniences, while our family stayed in this hotel. I and my family were so impressed by their excellent service. Thanks to Bella and her team, I had a great impression about Lotte hotel Saigon. When I visit Ho Chi Min city next time, I will definitely stay at Lotte hotel saigon again.
We felt like VIPs while at the hotel. The manager, Veronica checked us with and was extremely welcoming. Gave us upgrades to our rooms with a view of the river instead of the city view. At check out, she arranged for a taxi to take us to the airport. Excellent service! I lost her trip advisor QR review code so I do hope this still counts. We will definitely come back to this hotel!
Beautiful hotel with amazing service and very attentive staff. Every question and concern we had was taken care of, and the people there made us feel like family. Special thanks to friendly and helpful employees Mia, Vision, and Dania for making us feel at home, answering all of our questions, and going above and beyond to help us when we were needed it.
This is my second time in SGN, first time is LOTTE HOTEL SGN. Every staffs are really freindly and always smile Veronica is the one who help my check in She impressed, she was considerate of many things. thank for her favor
I stayed in the hotel in August 2022. The hotel is right in the CBD, easy to get access to many tourist attractions and restaurants. Rooms are very clean. Big credit to the hotel's Housekeeping team. But what impressed me the most is your amazing customer services, so welcoming from the time I made the booking until checking out. My special thanks to Front Office team, always accommodate our requests, especially Ms. Veronica who was very friendly, attentive and made our stay at your hotel like home that we never had such experience with other hotels before! We can't wait to stay with your hotel in our next trip to Ho Chi Minh City! Bao
I can really recomend Lotte Legend hotel in HCMC. Staying there many Times from 2009 and is very satiesfied. 2-3 Times per year Exepet from the pandemi of course Why am so satiesfied? Located in the center, close to everthing in distict nr1. Nice rooms, ok restaurangs at hotel, but the service...is fantastic. They really cares about yours stay and are so friendly, I highly recemond you to book exekutive floor and go to 14th floor and meet Allan, Candy, Brian and some more I can’t remember the name of right now. At the moment I’m at Phu Quoc island and Salina hotel is stunning, the garden is beautiful. I had a dinner tonight with a friend and we ordered a lot, fish and chips, seafood, meat,pizza and some more. Very strange meny maybee but we was in that Mood. With a complimentary of really good wine.…
Impressed since check in, Veronica is the one who taking care of us and she was a wonderful employee. Facility are great, location are great and all staff are helpful and really friendly. You can take a short walk to many visitor point. And river view in front of hotel are amazing
The staff at the Lotte Legend Hotel Saigon rolled out the red carpet for me. Johnny, Candy, Mia, Nghia, and everyone I came in contact with could not have been any nicer! Their welcoming gestures made me feel right at home. Thank you all and I hope to see you again soon. If I could give this hotel a 10 star review, I’d done it in an instant! Please book your stay here the next time you’re in Saigon/Ho Chi Minh city, you’ll love it!
We have early check in and good service get some welcome drink and reserve massage shop Thankyou very much I will visit this hotel again trip To Mia, Johnny, Christina and someone bellman 21 August 2022