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Caravelle Saigon

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2,555 Reviews from our TripAdvisor Community

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Showing 2,131: English reviews
Bristol, England, United Kingdom
Reviewed 29 January 2015

Central position in the hub of every thing. The restaurant is excellent and their buffet seafood is the best I have ever had. The staff were efficient and polite and your every needs taken care of I would . recommend this hotel highly and would definitely stay there again.

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Helpful?
Thank Julie K
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Julie K, Thank you for sharing your wonderful feedback from your recent stay. We are glad you have recognized our team members for their hard work, passion and dedication. We truly appreciate your recommendation to other travelers and we look forward to seeing you again soon. Kind regards Bryce Seator Director of Rooms

London, United Kingdom
Reviewed 29 January 2015

Amazing hotel right in the heart of HCMC. The location is easy walking distance to most of the sights of HCMC and there are lots of restaurants nearby. The square it is on is less busy that some of the streets around giving visitors a chance to get used to the idea of just walking into the middle of the...

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Helpful?
1Thank Ciaran K
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Ciaran K, Thank you for a taking the time to send us your wonderful feedback, we are always pleased to receive such positive feedback from our international guests. Yes, our Saigon Saigon Bar on the 9th floor continues to be a must for all visitors to Ho Chi Minh City . We trust that you will again call Caravelle...

England
Reviewed 29 January 2015

We stayed in the Caravelle for three nights at the start of our Indo China Tour. What a wonderful way to recover from the long flight from the U.K. and a great start to our tour. Beautiful, well equipped rooms, cheerful, friendly staff and a superb buffet breakfast. The hotel is very clean and modern - I believe it has...

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Helpful?
Thank Southernpence
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Southernpence, Thank you for sharing such positive feedback following your recent three-night stay with us. We are pleased to hear that you had a great time in our hotel and that you enjoyed our property and the varied amenities we offer. We love to hear that you will definitely stay with us again and we look forward to welcoming...

Eindhoven, The Netherlands
Reviewed 28 January 2015

This was my third stay at the Caravelle and it never disappoints me. The hotel is located in the central of HCM and the staff is very professional and friendly. Although the Cuban band plays 6 nights a week in the Saigon bar (roofbar), they are always very enthousiastic and full energy. The rooms are very spacious and I like...

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Helpful?
Thank MinhPT
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear MPhuongT, Thank you for the great feedback! We are delighted to see that you admired the service offered by our Caravelle Team as our goal is to provide the best guest service to all our guests. We are happy to hear that we were successful in our efforts and we look forward to welcoming you back in the near...

Perth, Australia
Reviewed 28 January 2015

I stayed there with my family of young children and thoroughly enjoyed the stay. The staff were very attentive and the location of the hotel is central to everything. Definitely be back there on my next trip. Highly recommend the place.

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Thank Vy D
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Vy D, What a fabulous endorsement! Thank you for taking the time to send us your positive feedback and we are very glad to hear that you continue to enjoy the Caravelle Experience. Wishing you continued safe travels and look forward to seeing you back with us again in the near future. Kind regards Bryce Seator Director of Rooms

Reviewed 28 January 2015

Been staying in Caravelle hotel a number of times and the staffs helpfulness never seems to amaze me. It's as close as them knowing what customers wants and demonstrating a pro-active approach. A simple example of sitting down a customer for breakfast followed by asking if the customer prefers to have some juice first followed by coffee or tea of...

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Helpful?
Thank TrippyEdd
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear TrippyEdd, Thank you for taking the time to recognize our team members for their hard work, passion and dedication. I am happy to hear that you always have a positive stay with us here at the Caravelle Saigon as we strive to provide all of our guests with this type of friendly and personalized service. Wishing you continued safe...

Sydney, Australia
Reviewed 25 January 2015

Be careful when you check into this hotel as they take US$200 off your credit card immediately and you think that the amount will either be refunded off your total account at the end. Not so. They tell you on check out that you owe the full amount and will get the US$200 back in 2-3 weeks time! That old...

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Helpful?
1Thank Sue P
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Sue P, Thank you for taking the time to send us your comments following your recent stay at the Caravelle Saigon. In reference to the credit card issue outlined, I would like to explain to you further that as part of our procedures we perform a pre-authorization on a guest’s credit card as a guarantee of payment. This is...

Auckland
Reviewed 24 January 2015

Their rooftop bar is a terrific place to sit and enjoy the half price drinks during happy hour (5pm-7pm) You can get a lovely view of Dong Khoi Street with the Cathedral at the end and the Opera House to one side. The staff are incredibly attentive and the bar very beautiful at night with lots of interesting light effects.

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Helpful?
Thank Linda S
CaravelleSaigon, Executive Assistant Manager - Food & Beverage at Caravelle Saigon, responded to this review

Dear Linda S, Thanks for the comments regarding your stay us @CaravelleSaigon this month. Sounds like you had a great time @SaigonSaigonBar and yes, our daily Happy Hour (4pm-7pm) provides great value!. We look forward to welcoming you back and until then, wish you continued safe travels! Juan Costa Ribas Executive Assistant Manager - Food & Beverage

Phnom Penh, Cambodia
Reviewed 23 January 2015

Fantastic hotel in the 'upper class' section of Ho Chi Min, but still within walking distance to the markets. The rooftop bar was a great place to enjoy a drink and a snack and watch the hustle of this great city. Would absolutely recommend the Caravelle for anyone traveling to Ho Chi Minh.

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Thank ttmar
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Ttmar, We appreciate you taking the time to share your wonderful feedback from your recent stay and we are so pleased you rate us “ Upper Class”. Thank you for the positive endorsement of our rooftop bar “ Saigon Saigon Bar”, I agree it is a great place to visit and capture the panoramic views of this amazing city!...

Reviewed 21 January 2015

Best 5 star hotel in Saigon. Room rates are extremely good and the best placed hotel in Saigon. Service and hospitality first class in every area of the hotel. Rooms, restaurants, pool, reception, housekeeping, front desk and concierge staff all very welcoming and nothing is a problem. This is our second stay at the Caravelle we spent a week there...

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Helpful?
Thank HigginsTony
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear HigginsTony, Thank you for your feedback and recognizing so many positive aspects of your stay. I was concerned to read your comment regarding our Saigon Bar experience, please be rest assured that your feedback has been addressed to our F&B Director to better satisfy our guests in the future. Once again thank you for your constructive feedback. Wishing you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more   less 

Additional Information about Caravelle Saigon

Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Caravelle Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: $169 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Caravelle Saigon 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Business Hotel in Ho Chi Minh City
#9 Luxury Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#9 Spa Hotel in Ho Chi Minh City
#12 Family Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Caravelle Saigon staff and other travellers.
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Questions? Get answers from Caravelle Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick the 9th floor”
 of 5 bubbles white100, 25 Mar 2017 | Read review
“Opera rooms are the leading in room type and we're great, upgrades are available.”
 of 5 bubbles Peekachoo, 21 Mar 2017 | Read review
“The higher you are the better the view”
 of 5 bubbles PatriciaC28, 7 Mar 2017 | Read review
“High floor away from the traffic facing the opera house for best view”
 of 5 bubbles shaneo482, 1 Mar 2017 | Read review
“Avoid room 1207 as it faces to SaigonSaigon Bar which plays loud beat type music”
 of 5 bubbles NZFamilyTravellers5, 25 Feb 2017 | Read review
5 of 5