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Caravelle Saigon

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2,552 Reviews from our TripAdvisor Community

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Showing 2,130: English reviews
Melbourne
Reviewed 8 January 2015

The Caravelle delivers sheer luxury in a great location. There is currently renovation underway in the foyer of the Heritage wing which oddly happens without disturbing guests. We stayed in the newer Opera wing. The breakfast is amazing with a very wide selection available. Staff are friendly and very efficient. We stayed here in 2009 and are glad to be...

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Helpful?
Thank petcub
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Petcub What great feedback! We are pleased that our refreshment program didn’t impact your overall stay. Throughout this luxury transition, our team is committed to ensuring that guest satisfaction, comfort and convenience, as well as prompt and efficient service remain our top priority. Thank you for sharing your kind comments and we look forward to seeing you back with...

Sao Paulo, SP
Reviewed 7 January 2015

Very luxurious hotel with new spacious rooms, great staff, better bar at the roof top(enjoy the view!) and a very good breakfast. But the best is its location, you can walk to every major tourist attraction in the city from it.

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Helpful?
1Thank Izabel e Thiago R
CaravelleSaigon, Director of Sales & Marketing at Caravelle Saigon, responded to this review

Dear ThiagoBhell, Thanks for the comments regarding your stay us @CaravelleSaigon in November. Sounds like you had a great time @SaigonSaigonBar and yes, our breakfast @Nineteen gets everyone off to a great start for the day. We look forward to welcoming you back and until then, wish you continued safe travels! From the Heart of Saigon, Carl Sladen Director of...

Athens, Greece
Reviewed 6 January 2015

Great, spacious, clean, bright rooms with good bathrooms. Second time we have stayed here. Both times were good. Great position for central area of Ho Chi Mknh and a fab bar called Saigon Saigon on the roof. Lovely for an early evening cocktail. Don't go for New Years Eve. Stupidly impossible to get a table, even if you buy your...

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Helpful?
2Thank Victoriaj189400
CaravelleSaigon, Director of Sales at Caravelle Saigon, responded to this review

Dear Victoriaj189400 Thanks for your feedback of us @CaravelleSaigon as a returning guest. We are pleased to see that you found the property to have a “great location” and enjoyed the Lam Son Square view from our Opera rooms. We are fortunate and recognise the opportunity being located @TheHeart of Saigon. Regarding your New Years Eve experience, this is the...

Asia
Reviewed 6 January 2015

This is another historic hotel parallel to the Majestic. We stayed at a junior suite in the old wing looking on the Opera and Hotel Continental. The view is very nice. The room is spacious and very clean. The pool is fairly big and good by the standard of Saigon. The only annoy we got is that very early, Sunday...

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Helpful?
1Thank lovemanger
CaravelleSaigon, Director of Sales at Caravelle Saigon, responded to this review

Dear lovemanger, Thank you very much for choosing to stay with us last month @CaravelleSaigon. We are pleased to read that you enjoyed your stay with our Signature experience and the heritage of the hotel - something we are continuing to focus on sharing more of. With respect to the cultural performances at the Opera House, yes, these happen most...

Greater Melbourne, Australia
Reviewed 6 January 2015

Excellent location for walking to major shopping centre, river front and several local attractions. This was a relaxing base to return to each day due to the level of service and relaxing atmosphere. Negatives: - current renovations in the older wing on ground floor - noise and construction narrowed coridors - dated appearance of the Signature Premiere Room and level...

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Helpful?
1Thank MsRedRabbit
CaravelleSaigon, Director of Sales at Caravelle Saigon, responded to this review

Dear Ms. RedRabbit, Thank you for taking the time to share your comments following your stay with us last month. Firstly, we would like to extend our sincere apologies for the impact our refreshment program had on your overall impression. Please note that this is complete now – photos of the new look lobby are here on Trip Advisor –...

Frankfort, Illinois
Reviewed 6 January 2015

We were on an Asian cruise that changed the itinerary at the very last minute from Bali to Vietnam, to our deep disappointment. We hastily booked an overnight to Saigon on the ship that included a stay at the Caravelle, and to our amazement it was the best hotel room we had ever stayed in! Beautiful room with a very...

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Helpful?
1Thank Jewwell3
CaravelleSaigon, Director of Sales at Caravelle Saigon, responded to this review

Dear Jewell3, Thank you for the wonderful feedback and recognizing so many memorable aspects of your stay with us this month @CaravelleSaigon including our fabulous Ambassadors, room, breakfast and overall service. We trust you will be able to enjoy the pool and our Rooftop Bar next time you visit our hotel and discover our great history in your future return....

Sydney, Australia
Reviewed 5 January 2015

I had a poor experience at this hotel. This hotel is expensive (and while you are there it will seek ways to get more money out of guests) so I naturally was expecting excellent standards of customer service. Unfortunately it turned out to be pretty mediocre with more than one staffmember not showing any real passion and interest in excellent...

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Helpful?
14Thank Marty M
CaravelleSaigon, Director of Sales at Caravelle Saigon, responded to this review

Dear Marty, Thank you for taking the time to send us your comments following your stay with us a year ago in late 2013 or early 2014. We welcome your comments as it is through positive criticism from guests such as yourself that gives us a chance to improve our guest experiences and standards. Please be rest assured that at...

Tokyo, Japan
Reviewed 4 January 2015

Stayed at the Caravelle Hotel for one night (January 3 to January 4). I selected this hotel in light of the many positive reviews on TripAdvisor. I was deeply disappointed with my stay. The Caravelle certainly has enjoyed a colorful history since its opening approximately 60 years ago and may have been a Grand Dame hotel during its early years,...

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9Thank sdb217
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear sdb217, We are disappointed that you have not been pleased with your recent experience at the Caravelle Hotel, however we are thankful that you have taken the time to address this with us as we can only improve when we are well informed. We do agree with you the room is a little outdated, as is the whole hotel,...

Reviewed 3 January 2015

We visited Vietnam over the Christmas/NYE period and were keen to find somewhere we could celebrate Western-style. Restaurant 19 in the Caravelle was outstanding. The buffet was mind-blowing and with free-flow wine from 11.30am - 3pm, it was a jolly event for everyone. The local choir entertained us with Christmas Carols all afternoon and there was a resident 'Santa' for...

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Helpful?
Thank Cordula1
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Cordula1,   We are so happy you decided to stay with us during the Christmas and New Year period in Ho Chi Minh City and we delighted to hear that you enjoyed our Christmas Choir and festive offerings. Thank you again for sharing your positive feedback with the online community. Your thorough review will lead other travelers to our hotel....

London, United Kingdom
Reviewed 3 January 2015 via mobile

We have just spent three nights in the Caravelle and have to say it was a very enjoyable stay. This is a big hotel and could have felt very corporate but instead it was very warm and welcoming Our room was a good size with a nice view of the Opera and Notre Dame. The beds were very comfortable. Breakfast...

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Helpful?
Thank Kellie F
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear SpikeyT, What amazing feedback you have provided us with! We thank you for choosing the Caravelle Saigon for the New Year Eve celebration and sharing such a positive review on TripAdvisor. We are delighted that you had a great experience and that you enjoyed our property and the different amenities we offer. I truly enjoyed reading your review and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more   less 

Additional Information about Caravelle Saigon

Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Caravelle Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: $169 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Caravelle Saigon 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Business Hotel in Ho Chi Minh City
#9 Spa Hotel in Ho Chi Minh City
#9 Luxury Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#12 Family Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Caravelle Saigon staff and other travellers.
17 questions
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Questions? Get answers from Caravelle Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick the 9th floor”
 of 5 bubbles white100, 25 Mar 2017 | Read review
“Opera rooms are the leading in room type and we're great, upgrades are available.”
 of 5 bubbles Peekachoo, 21 Mar 2017 | Read review
“The higher you are the better the view”
 of 5 bubbles PatriciaC28, 7 Mar 2017 | Read review
“High floor away from the traffic facing the opera house for best view”
 of 5 bubbles shaneo482, 1 Mar 2017 | Read review
“Avoid room 1207 as it faces to SaigonSaigon Bar which plays loud beat type music”
 of 5 bubbles NZFamilyTravellers5, 25 Feb 2017 | Read review
5 of 5