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EdenStar Saigon Hotel

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EdenStar Saigon Hotel
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1,408 Reviews from our TripAdvisor Community

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Showing 1,112: English reviews
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Reviewed 3 days ago NEWvia mobile

We spent two nights here as part of a Vietnam tour. The hotel rooms are pretty much as you would expect it (well resourced as a hotel that attracts business clientele). My frustration was at the smaller things. Of our two breakfasts there, one was so busy we were lucky to find seats. The second was fine. Also, we found...

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Helpful?
1Thank Gary D
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear Gary D, Thank you so much for your comments of your stay with us, the EdenStar Hotel Saigon. We are happy to see you have been pleased with our hotel room facilities, as well as our breakfast time that we seek for your kind understanding for the busy crowded on some hotel fully-booked days. On the other side, we...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

We stopped here couple nights... Pros; Rooftop pool Breakfast - huge selection Decent size room Good location Friendly concierge - offered advice on where to go and informed us of a special banh mi place where all locals eat, fantastic! Cons; Bathroom was a little crazy, huge gap around bath tub making the floor rather wet.. not a huge complaint!...

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Helpful?
Thank flashpacking_geordie
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear flashpacking_geordie, It's our great pleasure to see you have been much enjoying out hotel room facilities, our foods and staff services, as well as the convenient hotel location itself. We also appreciate for your kind feedback of our technical matter of the bath room which we would still find a right solution for this. Anyway, we are happy to...

Reviewed 1 week ago via mobile

This hotel reminded me of the old British comedy "Rising Damp". Not only because of the damp and subsequent mould in our bathroom with the stale musky smell permeating the entire room but because of the mean spirited attitude of the place in general. The water bottles left for guests are smaller than any I've ever seen. Move a bedside...

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Helpful?
Thank Mark M
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear Mark M, Firstly, we thank you so much for taking your valued time to give out very detailed feedback of your stay with us, the EdenStar Hotel Saigon. We are happy to see you have been pleased with our hotel location, the breakfast time, as well as our attentive staff services. On the other hands, we regret to know...

Reviewed 1 week ago via mobile

After staying in 5 other hotels across Vietnam we were quite surprised when staying in this hotel with how rude they came across. They seemed to assume guests would steal anything they could, with a price list for everything from the tea spoons to the bath in case you took it (yes, the bath). We were not allowed to take...

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Helpful?
1Thank K_lou111
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear K_lou111, Thank you so much for your stay, as well as your kind and detailed feedback. We deeply regret to know your experienced stay was not as much comfortable as per your expectations. Anyway, again thank you for time of written as we would look back to your concerns and have actions for further service improvements. We do hope...

Kapiti Coast, New Zealand
Reviewed 1 week ago

The EdenStar hotel was in a great location. The staff were warm and welcoming and remained attentive throughout our stay. The room was spacious and very clean with a nice bathroom and comfortable bed. We didn't need hotel pick up as we bought taxi voucher at Airport for $10US. Happy hour on the rooftop was wonderful. The swimming pool was...

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Thank SteveandElaineNZ
Bridgend, United Kingdom
Reviewed 1 week ago

Stayed here 2 separate nights either side of a Mekong cruise. Nice quiet hotel in middle of a busy Saigon Street. About 15 minute walk from main areas of Saigon and across a road from a locals park. Breakfast really good (best coffee we tasted in Vietnam) and staff very helpful. Would recommend as good mid-price Base to explore Saigon.

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1Thank iangroyw2017
Toronto, Canada
Reviewed 1 week ago via mobile

Stayed here with my little daughter. The place was very clean and the staff were very accommodating if there were any concerns or needs. The breakfast included was superb, catering to all people from the phö noodle or omlette station to western and Asian dishes. Served as a buffet. The pool was relaxing and has a great view of the...

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Thank Mling23
Reviewed 2 weeks ago via mobile

Booked 3 nights but only stayed 2 nights. They only charged us for 2 when we were too late to change the dates on Booking.com. They also offered a take away breakfast as we left in the middle of the night. Our room was spacious with all the amenities that you would expect in a four star hotel. Excellent value...

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Thank Stephane R
Reviewed 2 weeks ago via mobile

We stayed at the Eden Star for two nights, with a side trip in between. The location is 20-30 minutes from the airport and within walking distance to a great park, restaurants and bars, 24-hour shopping and the War Remnants Museum. The staff was friendly and helpful, especially the bell men. Good breakfast spread and nice roof pool and lobby....

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2Thank Stuart S
Geelong, Australia
Reviewed 2 weeks ago

We have stayed here twice, 2 years ago and again recently. The rooms are lovely, clean, well-appointed, comfortable. Our favourite experience each time has been the rooftop pool...great city view, Happy Hour, good food options and lovely to swim and relax in. We found the service excellent and the staff friendly and helpful. Last time the concierge arranged a tour...

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Thank karenmc323

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about EdenStar Saigon Hotel

Address: 38 Bui Thi Xuan, Ben Thanh Ward, Dist. 1, Ho Chi Minh City 700000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $95 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — EdenStar Saigon Hotel 4*
Number of rooms: 129
Reservation Options:
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Hotel Style:
#30 Spa Hotel in Ho Chi Minh City
#37 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from EdenStar Saigon Hotel staff and other travellers.
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Questions? Get answers from EdenStar Saigon Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect views or balconies, but lovely regardless”
karenmc323, 11 Apr 2017 | Read review
“Request a room on the upper floors”
P2322WBandyc, 11 Mar 2017 | Read review
“We were on the 10th floor and found the room very quiet during the night.”
Margaret186337, 7 Mar 2017 | Read review
“If you dont like your room they are happy to change”
609ernestc, 3 Mar 2017 | Read review
“Upgrade high floor not near the lift.”
873ian, 22 Feb 2017 | Read review
5 of 5