I travel to Asia frequently and stay at many of the leading hotels, but my stay at the Park Hyatt in HCMC was memorable. The hotel is a beautiful, stately building, and the rooms feel welcoming. The staff is where the hotel shines. They were friendly and attentive and anticipated my needs, especially during breakfast. Wonderful stay
By far my favorite Park Hyatt not just in Vietnam, but the entire world. The hotel and its facilities are beautiful, yes, but it's their team that goes above and beyond in making sure each stay feels like a home away from home. They'll learn and anticipate your needs and do everything they can to take care of you. Highly recommended.
Pros: clean rooms, helpful light switches and good bfast, beautiful lobby Cons: standard rooms are abit small, due for a refresh. Service is ok. Minor gripes: left a piece of laundry on the bed when I left, came back and it was tossed aside instead of folded. Guess I might be spoiled by st Regis but that's what I benchmark with park Hyatt. Overall a pleasant stay in the room but I guess I feel no one did anything that was the extra mile
Great location. Given the traffic in Saigon, this location is conveniently accessible to taxi and walking distance to many restaurants. While it is pricey for Vietnam standard, the service is probably closest to the 5 star experience comparable to Europe or America and worth the premium. Staffs are nice and knowledgable. Would be nice if the restaurant offer Vietnamese food.
It's a gorgeous hotel in HCMC ! The service is amiable ! Great restaurants and very friendly staff ! I went to Square One to try almost all their signature dishes. I shall never forget my favorite dessert, the coconut ice-cream lollipops !
Special thanks for the service & support from the Patrick Grob & his Front Desk team; also to the Restaurant team for helping to arrange and prepare our family banquets. Will be back in future. Highly recommended for major family occasion and gatherings. Highly appreciated the exemplary & professional guests-oriented service. Thank you Hyatt Saigon !
A perfect hotel that ticked all the right boxes for a large group booking. Great service and really nice rooms. Plenty on offer for their breakfast options and to top if off great coffee! Perfectly located, within walking distance to all major sites. Would highly recommend this hotel for both business or leisure travel.
Overall the experience staying in this hotel far exceed my expectations with regards to the cleanliness, ambience, quality of the sleeping bed, toilets and even the deco! A minor comment though is that the coffee area near the lobby is often n occupied by outsiders (eg hookers, etc) and no section is cordoned off for in house hotel guess to conduct meet and greet.
My stay at Park Hyatt Saigon has been great. Special thanks to Ms. Tran, Ms. Thao and the front office team, who went above and beyond to show great hospitality skills during my stay. The front office team in Park Hyatt Saigon made my stay in Vietnam a memorable experience.
Hotel pads the bill. Management is ineffective. Room is dated. Way too expensive for the experience. Avoid this location and go to one of the other hotels in same area. Tired of being cheated by this location after experiencing the same thing on multiple stays. Review your bill and will likely find more expenses than expected.