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Park Hyatt Saigon

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Park Hyatt Saigon
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2,127 Reviews from our TripAdvisor Community

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Showing 1,785: English reviews
Adelaide, Australia
Reviewed 17 August 2015

I was truly amazed how friendly and helpful all the staff were and even to the point where they remembered my name when wandering past, customer service on steroids!! The waiting staff always considerate suggestion meals to try, checking on our thoughts of what they may have suggested, if any delays, would let us know, which weren't even delays, breakfast...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank John H
Park-Hyatt-Saigon, Executive Assistant Manager at Park Hyatt Saigon, responded to this review

Dear John H, We are glad to learn you had a good time with us. Our staff takes real pride in caring for our guests and we are proud of them because they are the one who make guests, like you, walk away with memories of a wonderful stay. We will be sure to pass your comments to our team!...

Melbourne, Australia
Reviewed 16 August 2015

The friendliness and attentiveness of staff was of the highest standard and consistent throughout our stay. The food and cocktails were amazing, didn't have one bad meal from any of the restaurants at the hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Ross K
Park-Hyatt-Saigon, Executive Chef at Park Hyatt Saigon, responded to this review

Dear Ross K, We are very delighted to read you had a memorable experience with us. My team will be very happy to read your comments on our food and cocktails. We use only the best ingredients and cook with love and your comment make me feel very proud of my team and what we do. I hope to personally...

San Francisco, California
Reviewed 16 August 2015

This was our first visit to Vietnam and I am so fortunate to have stayed at The Park Hyatt. Out of so many destinations we have been fortunate enough to visit, this stands out above them all. The staff at this hotel is outstanding. I cannot compliment the entire staff enough…this hotel represents what true service should be. Mr. Leon...

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Helpful?
1Thank mapwhe
Park-Hyatt-Saigon, Director of Human Resources at Park Hyatt Saigon, responded to this review

Dear Mapwhe, What a wonderful review to receive. Thank you for your comments on the hotel and our staff. We are so proud of both Leon and Bao and will be sure to pass your comments to them and recognize their efforts. We strive very hard to provide our guests with the best possible service and comments like yours give...

Melbourne, Australia
Reviewed 15 August 2015

We stayed at the hotel for an annual conference with my Family (2 adults and 2 children). The service far exceeded our expectations and was far superior to other 5 star hotels we have stayed in over the years. The facilities are great but pretty much on par with other hotels of this standard. It is definitely the service that...

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Helpful?
Thank George T
Park-Hyatt-Saigon, Executive Assistant Manager at Park Hyatt Saigon, responded to this review

Dear George T, Thank you for your review. To us, luxury is all about providing unique and intimate experiences that transform into magical moments for our guests . We do this through our genuine care and passion for what we do. We are proud to read you walked away with a memorable experience and hope to welcome you back soon!...

Hong Kong
Reviewed 15 August 2015

My wife and I stayed here in August for 5 nights. The hotel renovation is almost complete and we were staying in a newly renovated Park Suite. The suite comes with iPad which is a nice touch. Its very spacious with a separate bathroom and dressing area. We are big Gym users and prior to arriving had mentioned in passing...

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Helpful?
Thank jakehongkong
Park-Hyatt-Saigon, Executive Assistant Manager at Park Hyatt Saigon, responded to this review

Dear Jakehongkong, Thank you for such wonderful comments. We are delighted to read you scored us so high but importantly that we managed to craft a most memorable stay for you. To us, luxury is all about creating magical moments through genuine care and passion and are proud to read you felt that. We look forward to deliver more unique...

Fountain Hill, Arizona
Reviewed 14 August 2015

Located at the Central Lam Son Square is the Park Hyatt Saigon. It has a colonial architecture with a combination of contemporary classic elegant interior. It is in close proximity to the museum, Basilica, the Market and the Reunification palace. Our room was beautiful, well appointed, and very clean and quiet. The bath room is spacious, has separate tub and...

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Helpful?
Thank racoonian
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review

Dear Racoonian, Thank you for your review which truly captures what we are and constantly strive to be. We pride ourselves for crafting memorable experiences for our guests by caring for them in their ‘home away from home’. We look forward to serve you again soon! Leon Mendels Front Office Manager

Reading, United Kingdom
Reviewed 13 August 2015 via mobile

Fabulous hotel, interior design at its best, amazing chandeliers. Best bed I've slept in ever. Staff were beautiful, graceful and exceptionally helpful. You will enjoy your stay here. Great location too. Fab pool area.

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Helpful?
Thank jane k
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review

Dear Jane K, Thank you for taking the time to write about us and for your lovely comments on our product and, most importantly our staff without whom, we could not be who we are today. We hope to welcome you back soon! Best Regards, Leon Mendels Front Office Manager

JN194
Reviewed 13 August 2015

The location of the hotel cannot be beat. Smack dab in the middle of the city conveniently with easy access to lots of food and sights. The hotel has been newly renovated so the rooms are absolutely gorgeous, especially the carpet. Old, French feel with classic Vietnamese influences. The food in the restaurant is wonderful and the local, Vietnamese food...

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Helpful?
Thank JN194
Park-Hyatt-Saigon, Front Office Manager at Park Hyatt Saigon, responded to this review

Dear JN194, We are very glad to learn enjoyed your time with us. Thank you for your feedback on our renovated product. The pool area is indeed one of our favorite areas as it has transformed into a green oasis of peace in the middle of a very bustling city, a place where our guests can truly relax and unwind....

Melbourne, Australia
Reviewed 12 August 2015

Amazing Hotel and Service, By far the best hotel I have ever stayed in. The service started with a limousine pick up at Airport, S class Mercedes. Waiting with a sign, zipped me through customs ahead of everyone else. After a 10 hour flight, I was greeted like royalty, offered a hot towel and I relaxed whilst my very friendly...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Casey Robert S
Park-Hyatt-Saigon, Executive Assistant Manager at Park Hyatt Saigon, responded to this review

Dear Casey Robert S, Thank you for such a glowing review. We work very hard to provide guests with a most memorable stay and to ensure all their needs are not only met but exceeded. We are very proud to read we managed to make you feel special, as this is what we strive to do. Thank you and I...

Bangkok, Thailand
Reviewed 12 August 2015

Great hotel very good services , right middle of town, easy to access , You can walking around road it's not far away from hotel to see lifestyle of Vietnam, Room and food very good you can get taste of vietnam food in the hotel as well

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Helpful?
Thank Sam_Santi
Park-Hyatt-Saigon, Executive Assistant Manager at Park Hyatt Saigon, responded to this review

Dear Sam_Santi, We are very delighted that you enjoyed your time at Park Hyatt Saigon. Thanks to our renovation, all guestrooms have been fully upgraded. We are glad that our new features brought you a comfortable amd memorable stay. We hope to welcome you back to the hotel very soon. Have a lovely day, Linton Borthwick Executive Assistant Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Opera
Opera
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Park Hyatt Saigon enjoys a prime location on the city’s most famous square, overlooking Saigon Opera House, and within walking distance of the most popular cultural and historical attractions. The elegant, French colonial-style hotel houses 245 guestrooms and suites, redefining urban luxury with its sophisticated design, handcrafted details and modern-day comforts. World-class bars and restaurants include Opera, offering authentic Italian cuisine; Square One, serving both Vietnamese and Western dishes; Park Lounge, specialising in afternoon tea; and 2 Lam Son, one of the city’s top nightlife destinations. Residential-style meeting venues at Park Hyatt Saigon—the first of their kind, in the city—include the Pool House with a private barbecue area; and the Guest House featuring a show kitchen. For the ultimate in relaxation and rejuvenation, tranquil Xuan Spa offers wellness treatments inspired by traditional Vietnamese beauty rituals and ingredients, as well as a well-equipped fitness centre and elegant outdoor pool. The dedicated team at Park Hyatt Saigon provide warm, discreet and dignified service to those seeking relaxed, personalised luxury. ... more   less 

Additional Information about Park Hyatt Saigon

Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $398 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Saigon 5*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hyatt Hotels Corporation, Asiatravel.com Holdings, Travelocity, Agoda and Jetsetter so you can book your Park Hyatt Saigon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt
Hotel Style:
#1 Business Hotel in Ho Chi Minh City
#3 Luxury Hotel in Ho Chi Minh City
#3 Family Hotel in Ho Chi Minh City
#3 Spa Hotel in Ho Chi Minh City
#4 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Park Hyatt Saigon staff and other travellers.
16 questions
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Questions? Get answers from Park Hyatt Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better. Nice view”
 of 5 bubbles colettefischer, 18 Feb 2017 | Read review
“If your budget allows you to indulge in a suite, I would highly recommend it. It was stunning”
 of 5 bubbles SoniaM_11, 13 Feb 2017 | Read review
“courtyard rooms are great. 2nd floor rooms are very nice”
 of 5 bubbles CanBrit1, 11 Feb 2017 | Read review
“rooms on the pool side are dead quite”
 of 5 bubbles Maccahay, 11 Feb 2017 | Read review
“Pool view room on the 3d floor.”
 of 5 bubbles katharinas82, 25 Jan 2017 | Read review
5 of 5