We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsnear airportkorean restaurantairport stopoveran overnight stayone night stopoverswimming poolnew wingan early flightexecutive deluxe roomfree airportwelcome drinkpacked breakfastcheck in was smoothphu quocbooked this hotelthe hotel offersfree breakfast
I stayed in an Executive Wing First Executive Deluxe room. The room was actually a suite, with a separate bedroom and two bathrooms. The room was clean and the bed was very comfortable. The free shuttle to and from the airport was very convenient, and...More
Response from Review33, other at First HotelResponded 28 January 2018
Dear Forever Danang
Thank you very much for your staying with us, and your time to post the constructive comments on Trip Advisor.
The first thing that strikes your attention is the large rooms, the staff go out of their way to help you. suggesting places, booking taxis and guiding you, very good with kids. Close to the airport, bu a little distant from the city (1/2 hr...More
Thank manish m
Response from Review33, other at First HotelResponded 29 January 2018
Thank you for your comments. Appreciated.
First impression: Okay. There is a doorman at your service and it does not look too bad.
Second look: Bad. Once I stepped into the room, there was a musty odour in the air. Only way to get rid of it is to open the...More
2 Thank samuelli117
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 11 December 2017
Well, first of all, I should have to say very much sorry for the experience and the bad impressions you got during your stay in our hotel. With these matters, we are having many many things to act, to do in order to...More
The staff is friendly and helpful. Enough speak enough good English to find someone to help you.
The Japanese restaurant is good, but the others earn only 2 or 3 stars.
Except for some revelry for weddings or other social events that end at 9...More
Response from Review33, Deputy DOSM at First HotelResponded 1 December 2017
Thank you for taking your time to put such a nice comment on Trip Advisor.
We hope to have more opportunities to welcome you back.
Pham Dang Quy
Me and my husband stayed here for one night just as a stop over before jumping on a flight to Phu Quoc. It's very close to the airport and offers a free shuttle service to the airport which is why I booked it. But I...More
2 Thank Priscilla C
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 29 October 2017
Thank you very much for your constructive comments on Trip Advisor. I was really shock and disappointed as our teams' efforts to enhance and improve the hotel services and facilities failed.
From my heart, I really love to have chance to meet you...More
When you come out of the terminal building, there should be an agent holding a First Hotel sign, they will summon a ride for you. Expect a delay of about 45 minutes. A good spot for a couple of days, but guite far from... More
When you come out of the terminal building, there should be an agent holding a First Hotel sign, they will summon a ride for you. Expect a delay of about 45 minutes. A good spot for a couple of days, but guite far from the backpacking area around Pham Nhu Lao.