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Vina Terrace Hotel

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Traveller (39)
Room & Suite (59)
Dining (9)
Overview
  • Excellent7%
  • Very good31%
  • Average23%
  • Poor21%
  • Terrible18%
24 Jun 2017
“Just ok”
26 Aug 2016
“Rooms a little tired”
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Restaurant
Airport Transportation
Room Service
Business Centre
3 Star Hotel
All hotel details
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Reviews (111)
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25
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17
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LanguageEnglish
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3
25
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17
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1 - 5 of 83 reviews
Reviewed 25 June 2017 via mobile

We were looking for a room for one night and this was the only place that had availability for our group size. They held the booking with a name which I thought was very trusting until we came back later that afternoon. Room has a...More

Thank Yakky10
Reviewed 26 August 2016

Good location, near the ben thanh market, and the center, moderate prices. Kind staff. But our room was old, the carpet is not a good idea in a humid country. The bathroom and the air con were old. Air con was very loud..

1  Thank nguyenvk
Response from LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace HotelResponded 29 August 2016

Dear Sir/madam, Thank you for feedback. We are so sorry for everything happen to you when staying in our hotel. We are trying to improve the service and upgrade the facilities. We hope you give us a chance to serve you better. Regards,

Reviewed 2 July 2016 via mobile

This hotel does not look like the pictures shown on booking.com at all! There are holes in the wall, hairs in the shower, dirty all over, shower lives its own life, and aircon took forever to cool down the room.. I do not recommend this...More

1  Thank Anita F
Response from LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace HotelResponded 1 August 2016

Dear Sir/madam, Thank you for feedback. We are so sorry for everything happen to you when staying in our hotel. We are trying to improve the service and upgrade the facilities. We hope you give us a chance to serve you better. Regards,

Reviewed 27 May 2016 via mobile

This is my first time to visit saigon. This hotel has a very strategic location which is very near to a tourist attraction in District 1 area. Plenty foods, shops and spas around the area. The staff looks very friendly with a very limited english...More

1  Thank Sandi A
Response from LieuNguyen, Front Office Manager at Vina Terrace HotelResponded 2 June 2016

Dear Mr Sandi, Thank you for feedback. We are so sorry for everything happen to you when staying in our hotel. We are trying to improve the service and upgrade the facilities. We hope you give us a chance to serve you better. Regards, Lieu

Reviewed 1 May 2016 via mobile

The problem with the rooms is that there is not ventilation. So the air it's smell bad every time even with the air conditioned. In the rooms where it's not possible to open the window it's impossible to stay. The second problem it's the bad...More

Thank Dove Q
Response from LieuNguyen, Quản lý bộ phận lễ tân at Vina Terrace HotelResponded 3 May 2016

We are so sorry about this problem. It was sent to the manager so that it is being upgraded to serve you as well as possible. We hope to see you again.

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$59 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$59 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (39)
Room & Suite (59)
Dining (9)
Questions & Answers
Ask a question
Steve J
2 February 2017|
Answer
Response from LieuNguyen | Property representative |
Hi, Steve, Don't worry about some bad reviews in the past. Please give us your booking confirmation. We will prepare good room for you. See you soon. Rg Lieu
0
Votes
Google Translation
Retiree_63
17 October 2015|
AnswerShow all 2 answers
Response from Ngan N | Property representative |
Dear Sir/Madam, First of all, thank you for caring about Mifuki Boutique Hotel. I'm so sorry for problem abt bugs. We used service company for sovle bugs problem in rooms. So dont worry about it. Thank you so much
0
Votes
Room Tips
"Stayed on the first floor"
Read review
"Don't do it"
Read review
"Avoid the deluxe room with city view ending in "3". All had a huge (bigger than king size) bed (big..."
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"A good choice if you are looking for budget stay"
Read review
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