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Indochine Palace

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$123*
US$88*
Great Deal
US$92*
US$90*
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1,234 Reviews from our TripAdvisor Community

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Showing 936: English reviews
New Plymouth, New Zealand
Reviewed 21 October 2016 via mobile

I thoroughly enjoyed my stay at this beautiful hotel. Just an easy walk to the river, for a seventy something lady. Lovely big, airy rooms. Staff always on hand to help. Beautiful pool. Highly recommend the full body massage! If I am lucky enough to come back to Hue, I will certainly stay at the Indochine Palace again. Joy McLachlan...

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Helpful?
Thank joyfrances9097
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear joyfrances9097 Greetings from Indochine Palace! We are grateful for your glowing review on Trip advisor. It’s fantastic to know that you have thoroughly enjoyed your stay at our beautiful hotel. We are also deeply honoured on the compliment we have received from you about our facilities and our staff. Moreover, it’s certainly a rewarding feeling to read that you...

London, United Kingdom
Reviewed 20 October 2016

I really had a hard time liking this place as we had booked a Palace Studio King which didn't have a bathtub. In order to get a bathtub they downgraded us to a Deluxe (with no compensation for this) on the noisier side of the building. The actual desk staff were excellent and very attentive. The art work and decor...

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Helpful?
Thank worldtravela69
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear worldtravela69 Greetings from Indochine Palace! First and foremost, thank you for writing this review as it provides us an idea of items we need to improve on. I wish to apologize for any inconvenience you may have experienced regarding the noise. Besides that, we are still very happy to hear that you liked our excellent staff, facilities and breakfast...

Reviewed 20 October 2016 via mobile

This is a great five star hotel just a few blocks from the main tourist part of town. The rooms are spacious and comfortable, the staff are exceptionally helpful and friendly, breakfast is good and it's a nice quiet pool area to relax at the end of a busy day visiting the great sites around Hue

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Helpful?
1Thank David O
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear David O Greetings from Indochine Palace! Thank you for the time and effort you have put in writing this review. We are happy to know that you have had a comfortable stay with us, especially with our helpful and friendly staff. It’s certainly a rewarding feeling to read such wonderful words about us. We are looking forward to serving...

London, United Kingdom
Reviewed 16 October 2016 via mobile

We stayed at the Indochine for 2 nights and it was a great experience from start to finish. We couldn't have asked for better. From being picked up at the airport on arrival using the hotel transfer service, the staff at the Indochine were all very helpful and professional. All of our queries were answered very promptly and the hotel...

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Helpful?
2Thank Kathryn_macoy
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Kathryn_macoy Greetings from Indochine Palace! We are excited to know how much you have enjoyed your stay with us. Proud to read your comments that you have received “excellent service” and had “a great experience” from start to finish at our hotel. Moreover, it’s wonderful to receive your compliments on our helpful and professional staff who always try their...

Ho Chi Minh City, Vietnam
Reviewed 16 October 2016 via mobile

We stayed in a suite with adjoining two twin room and enjoyed our stay. The biggest plus for this hotel is the team there who were all friendly and many exceptionally so. We live in Vietnam and speak the language, but still found the assistance from staff on things to do very helpful. The hotel facilities are nice and the...

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Helpful?
Thank CMP320
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear CMP320 Greetings from Indochine Palace! First and foremost, thank you for writing this review as it provides us an idea of the items we need to improve on. I wish to apologize for any inconvenience you have experienced. Nevertheless, we are equally thankful for the positive highlights you mentioned. Allow me to express our staff’s gratitude at the level...

Jerez De La Frontera, Spain
Reviewed 15 October 2016

Having had a really bad day of traveling, we arrived at midnight. The reception was very good at this time of night. Room service was quick and the food top quality. The room was great, but the single door doing 2 jobs was a bit strange. You could close the bathroom door but the toilet was open, or vice versa....

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Helpful?
Thank Colin A
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Colin A Greetings from Indochine Palace! Thank you very much for your review on Tripadvisor. We are delighted to know that you have had a great stay with us in spite of the bad weather outside. Here at Indochine Palace, we ensure that our guests make the most for their stay and provide excellent service that our hotel has...

Deeping St. James
Reviewed 15 October 2016

In ALL aspects this Hotel is outstanding for a great stay. Rooms are EXCELLENT, location relative to city centre perfect, service exemplary, décor sumptuous with a magnificent swimming pool. An ABSOLUTE MUST for a "stay in Hue". In particular two members of staff are worthy of note. They are Tu and Thang who were most helpful. Seeing is believing. We...

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Helpful?
Thank ColJenChapman
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear ColJenChapman Greetings from Indochine Palace! We modestly receive your above review and thank you for sharing your memorable experience on Tripadvisor. It is a pleasure to know that you have enjoyed “sheer luxury and outstanding service all in one Hotel” during your stay with us. We are also excited to hear that our service and care gave you entire...

Reviewed 14 October 2016 via mobile

We stayed one night at the Indochine Palace and it was by far, the best hotel we stayed in during our trip to Vietnam. Our only regret is not having stayed there for longer. We were greeted at the airport by Ms Trang, an incredible person, that made us feel immediately at home. Hue, and its people, are the most...

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Helpful?
Thank Mariana J
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Mariana J Greetings from Indochine Palace! First and foremost, thank you for writing this review. It’s our honor to read your detailed review about Indochine Palace. We are very glad to hear that you have had an memorable stay at our hotel which is “the best hotel you stayed in during your trip to Vietnam”. I will make sure...

Brisbane, Queensland, Australia
Reviewed 14 October 2016 via mobile

We were in Hue as part of a package tour and found ourselves upgraded unexpectedly to Indochine Palace. What a treat! From the moment we arrived, the whole experience was 5 star plus. Staff were courteous without being fawning. The hotel itself is eye-popping in its opulence. Just beautiful. On a practical note, the bed was super-comfy, affording us a...

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1Thank Lee B
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Lee B Greetings from Indochine Palace! First and foremost, thank you for writing this review. Here at Indochine Palace, we ensure that our guests make the most for their stay and provide excellent service that our hotel has to offer. It’s fantastic to know that you have received “the whole experience was 5 star plus”. Moreover, your commendation regarding...

Reviewed 5 October 2016 via mobile

From the moment you stepped into this hotel the service is nothing short of excellence. The manager and her team makes us so welcomed. The hotel is also top class. No 1 all round. Manager arranged for us to shower while in transist to the airport. Really really appreciated that.

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Helpful?
2Thank Bchan118
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Bchan118 Greetings from Indochine Palace! Thank you for taking time to share your experience with on us on Trip advisor. We are excited to know that you were very enjoyable and satisfied during your last visit with us. Moreover, it’s really fantastic to read that you rate our hotel “excellent”. Our commitment is to provide our guest the best...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more   less 

Additional Information about Indochine Palace

Address: 105A Hung Vuong Street, Hue 47000, Vietnam (Formerly BEST WESTERN PREMIER Indochine Palace)
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $126 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Indochine Palace 5*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Agoda, TripOnline SA, Priceline, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Indochine Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Indochine Palace Hotel Hue
Hotel Style:
#1 Business Hotel in Hue
#3 Luxury Hotel in Hue
#5 Spa Hotel in Hue
#7 Family Hotel in Hue
#8 Romantic Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Indochine Palace staff and other travellers.
7 questions
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Questions? Get answers from Indochine Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not specify a particular need for the room but it was still perfect.”
dixons426, 28 Apr 2017 | Read review
“High floor rooms are quite.”
ratbagx3, 27 Apr 2017 | Read review
“Fabulous view from all rooms.”
L7234FBmichelep, 23 Apr 2017 | Read review
“Coner suites are large and sunny with balconies”
Bellarina79, 10 Apr 2017 | Read review
“Room with poolside view”
RAFYKO, 7 Apr 2017 | Read review
5 of 5
Travelocity
US$88* /night
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Booking.comUS$92
Hotels.comUS$90
HotelQuicklyUS$123
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*Disclaimer
Prices are for 1 room, 2 adults
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