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Ana Mandara Hue

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#31 of 118 Hotels in Hue
Certificate of Excellence
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493 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Redditch, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 September 2016

This has to be the best hotel we have stayed in. Unfortunately, we were only here for 3 nights and were given a garden view room which was spacious, immaculate and furnished to a high standard. Stand alone roll top bath, large corner shower etc and a plentiful supply of shampoo, shower gel etc. Our wedding anniversary was whilst we... More 

Helpful?
1 Thank Peter D
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Peter D, What amazing feedback you have provided us with! We thank you for sharing your positive feedback with the online community. We are very happy to hear that you had a successful stay with us and enjoyed our restaurant, happy hour,... I am glad to see that you enjoyed our guest rooms, breakfast and found our staff courteous... More 

Redditch, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016 via mobile

From the moment you arrive to the moment you leave its just total relaxation. We had the advantage off staff more than guests. All rooms are beautiful decorated, immaculate. If you want something extra the beach villa's are spacious and have a lounge area and bedroom that look out to sea, they also an amazing outdoor shower along with the... More 

Helpful?
1 Thank Dancey_2111
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Dancey_2111, Warmest greeting from Ana Mandara Hue resort! Thank you for your detailed and gracious comments about your recent stay at our resort I was delighted to read that you had a totally great stay at our property during your holiday. All details of your comments and compliments will be shared with all of our Team members. I hope... More 

Singapore, Singapore
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 August 2016

The Ana Mandara in Hue faces the beach. Decor is traditional Vietnam. Room was clean, with a balcony big enough to practise golf swings. Our deluxe room was on the second floor, a hot sunny walk on the cement away from the reception. From there, a flight of steps down, again in the hot sun or rain to reach the... More 

Helpful?
Thank Cyclogirl
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Cyclogirl, Thank you very much for staying with us ANA. We are very happy that you enjoyed your time with us - the team and I are determined to deliver a great experience to all our guests and I am happy to see that we managed to make you happy during your visit! Your valued comments about our restaurant... More 

Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 August 2016 via mobile

Our family of 6 have just stayed 4 nights in this beautiful hotel.the resort is fairly isolated in a poor area buti have been here twiceand always felt safe.the staff are lovely and the front desk manager(chi) helped change our rooms and transfer ti hoi an.the breakfast is among the best i have encountered in vietnam and the pool is... More 

Helpful?
1 Thank Seanfromireland
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Seanfromireland, Thank you for your feedback on recent staying with us. In ANA, we pride ourselves on delivering exceptional service consistently and we do receive many good comments for that. this is the second time we reach your satisfaction and I am sure to share this happiness to my team. We have certainly enjoyed looking after you and are... More 

Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2016 via mobile

Loved this place. Very luxurious and peaceful. Beautiful views and surroundings. We stayed in a standard room and it was absolutely perfect. Very spacious with an Aladdin balcony. Stunning views which we didn't expect. I absolutely loved the bed, but it may be too soft for someone with back issues. Have the choice to lay by the pool with the... More 

Helpful?
Thank AKG1985
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear AKG1985, Thank you for sharing your review on TripAdvisor with reference to the Ana Mandara resort. I was glad that you found our room, surrounding stunning views and service levels of the hotel matching your satisfaction. We continue to strive to ensure our guests are made to feel really valued, cared for and respected. One wandered point is about... More 

Rio Grande, Puerto Rico
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2016

The Ana Mandara resort is a lovely escape from the hustle & bustle of Hue. We loved the food and attentive staff. Phung and Phuong at the front desk were particularly helpful with arranging trips in and out of Hue and our transportation to the airport etc. Well done the staff of Ana Mandara!

Helpful?
1 Thank JuliaFCincy
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear JuliaFCincy, Warmest greeting from Ana Mandara Hue resort! Thank you very much for choosing to stay with us and writing such a lovely feedback. It was our pleasure to have you stay and we hope to see you again in the near future. Best regards, Chi Truong Front Office Manager More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 August 2016

Travelling from Hanoi to Hue we saw that temperatures would be even higher there, so we decided to look for a seaside option, with a cooler breeze. And boy did we end up in the right place. We ended up staying 2 more nights after the initial 3 we had booked. Not too many guests, great and luxurious accomodation, good... More 

Helpful?
2 Thank Yves V
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Yves V, Thank you for your detailed and gracious comments about your recent stay at Ana Mandara resort! Please rest assured all details of your feedback will be shared with all concerned so that they are aware of your comments & compliments and ensure to raise a higher level of ‘The Good’. I do hope that we will have... More 

Bergen, Norway
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 August 2016

We had a nice week here, but the resort is not 5 star by any means. By Asian standards 3-4. I will say firstly that we were 2 families and had to complain about various issues and the management to credit them were very understanding, and we left happy. The location os beautiful, its a lovely beach and some great... More 

Helpful?
1 Thank hotshot1969
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear hotshot1969, Firstly, I would like to show my grateful thank to your very constructive comments in Ana Mandara resort. Through our opening talk that day, I realize the shortage in those rising issues. But I am also conscious of how hard to get over those things which need effective investment. Secondly, thank for staying with us and keeping your... More 

Bishops Stortford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2016

Me and my partner spent two weeks at this hotel , it was not enough!! We had an upgrade to a beach villa after two days which was wonderful. The spa was very relaxing we used a good few times . The weather in May was very hot 34-38c . The food at the hotel was lovely my partner is... More 

Helpful?
1 Thank simonwilson1976
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear simonwilson1976, Thank you for taking time to share your good comments on trip advisor. I am thrilled to read your compliments and I'am sure to share this happy moment to my Ana Mandara team. This tells us that we are on the right way to reach a high standard five star level. Once again, thank you very much for... More 

Bristol, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2016 via mobile

Despite the lovely location what really let Ana Mandara down was the woeful customer service. The staff are just evident not well trained despite being well meaning and we lost count of the number of small slip ups (and bigger misunderstandings) during our three day stay. Slow food service; very poor command of English; the need to repeat ones order... More 

Helpful?
Thank Brian M
Ana Mandara H, Front Office Manager at Ana Mandara Hue, responded to this review

Dear Brian M, Thank you for filling out a review on Trip Advisor subsequent to your recent stay in our property. Your insight and comments will be shared with all concerned to ensure we continue to fulfil and live up to the expectations of our discerning travellers As we pride ourselves in meeting and exceeding our guests' expectations, we were... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Ana Mandara Hue

Address: Thuan An Beach, Hue, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $97 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ana Mandara Hue 4.5*
Number of rooms: 78
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Also Known As:
Ana Mandara Hue Hotel Hue
Hotel Style:
#12 Luxury Hotel in Hue
#19 Family Hotel in Hue
#24 Romantic Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Ana Mandara Hue staff and other travellers.
5 questions
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Questions? Get answers from Ana Mandara Hue staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some nice rooms opening onto the lawn”
 of 5 bubbles BobbyD_travels, 11 Sep 2016 | Read review
“For privacy get an upstairs room.”
 of 5 bubbles disport, 6 Sep 2016 | Read review
“Pay extra to get a pool cottage.”
  • Daybed in the ample balcony.
 of 5 bubbles Cyclogirl, 30 Aug 2016 | Read review
“we had the deluxe rooms and the were simply amazing”
 of 5 bubbles 351yvesv, 15 Aug 2016 | Read review
“Beach villa”
 of 5 bubbles simonwilson1976, 5 Aug 2016 | Read review
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