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Huong Giang Hotel Resort & Spa

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Huong Giang Hotel Resort & Spa
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432 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Paimio, Finland
Reviewed 29 August 2013

This was wery nice hotel, short walking to restaurants and bars. During nighttime it's also quiet, so you can sleep wery well, breakfast is also abowe average during our stay in Vietnam. There is also swimming pool, ok size. And even treatments were quite cheap and good value for Your money.

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Helpful?
Thank Arvidius
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Ardivius, Thank you for choosing Huong Giang Hotel Resort & Spa as your accommodation last time. We are grateful for your comment & really very glad to know you satisfied with hotel location, breakfast, swimming pool, treatment service, … We hope you would stay longer with us to enjoy the other excellent services of the hotel. One more time,...

Falkirk, United Kingdom
Reviewed 26 August 2013

It looks OK from the outside, but that is the best bit, sadly. Step through the front door and things go down hill very quickly. Reception staff are off hand in the manner verging on rude. Add to that the fact that they were trying to get payment up front set a couple of alarm bells ringing. So, to the...

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Helpful?
1Thank HogXL
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear HogXL, At first, on behalf of Management Board & all hotel staff members, I would like to take this opportunity to thank you for choosing Huong Giang Hotel Resort & Spa as accommodation recently. It is really a bad day to read your comment. We are regrettable you did not enjoy your stay at the hotel. Everything would be...

Paris, France
Reviewed 25 August 2013 via mobile

Hotel is beautifully decorated with bamboo furniture. Location close to the Perfume river is very convenient. We had to spend one hour cleaning the shower because water doesn't properly run down. Shower is supposed to be "Italian style" but it hasn't been built properly so it's flooding the room. Service is correct but could be warmer. Reception staff tries to...

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Helpful?
Thank rachel a
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Rachel A, At first, sincerely thanks for taking your busy time to share experience on TripAdvisor. It is very grateful to know you satified with our decoration & location which is very convenient to go around & to enjoy the Perfume River view. It is so regrettable, however, to hear your incident relating to the shower. Our housekeepers have...

Sheffield, United Kingdom
Reviewed 17 August 2013

Everything fabulous, nothing else to say about this hotel. We loved the decor and the fish etched glass window to the bathroom. Beds were comfortable. Good location, lovely food, Go on the dragon boat cruise and we can recommend the food in the DMZ bar down the road, especially the clams Lovely city lovely hotel

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Helpful?
1Thank kazza008
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Kazza008, Sincerely thanks for your confidence & choosing Huong Giang Hotel Resort & Spa as your accommodation last time. Be received you & served you is our honour. We are really happy to know you enjoyed & satisfied with all of our services. Your affirmation about the hotel service quality is the true value for us & the future...

Hartlepool
Reviewed 7 August 2013

Upon arriving we where informed that we had been upgraded to a suite with an excellent view of the river. Check in was over in a matter of minutes and the train tickets we had bought online where waiting for us at the front desk. The room was nothing short of excellent, spotlessly clean, mini bar fully stocked, and very...

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Helpful?
Thank peteandchris46
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Peteandchris46, Warmest greeting from Huong Giang Hotel Resort & Spa, Thank you for choosing Huong Giang Hotel Resort & Spa as your accommodation last time. What a wonderful comment that we can not express our happiness when you enjoyed & satisfied absolutely all hotel services. We shared your comment to all hotel staff as the great motivation for their...

London, United Kingdom
Reviewed 5 August 2013

We were disappointed with this hotel. It is i a great location with lovely views over the river. However the hotel seems to be in a time warp. The decoration is very dated and whilst it is fine it is the other areas of the hotel that need to be updated. The gardens are neglected and the play area is...

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Helpful?
Thank Sunflowertilly
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Sunflowertilly, Thank you so much for choosing Huong Giang Hotel Resort & Spa as your accommodation last time & thank you for sharing on TripAdvisor. It is so sad to hear your comment on the gardens & the bathroom which according to you they need to be cleaner. We requested Housekeeping Manager to check & correct. With the desire...

Arizona
Reviewed 13 July 2013

As I've noted before, I'm pretty easy to please when I travel, but this hotel was a real disappointment. The grounds were beautiful and the public areas were nice, but the rooms (at least the 3 I saw) were dirty. The carpet especially needed a really good vacuuming (including under the furniture and drapes.) There was a dead cockroach in...

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Helpful?
1Thank Becky M
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Ms Becky M., Firstly, I would like to thank you so much for your confidence & choosing Huong Giang Hotel Resort & Spa as your accommodation last time. The more we are pleased to know your compliment on the grounds & the public areas, the more we are disappointed to know your mention on sanitation. It is really bad...

cork
Reviewed 6 July 2013

Stayed for 2 nights with my 10 year old son and husband. This is a huge hotel complex in a very central location. However we felt that something was not quite right from the beginning. Check in was unpleasant and the staff had none of the friendliness or charm that we had grown used to in Vietnam. We had a...

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Helpful?
1Thank amdev
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Ms Amdev, First of all, on behalf of hotel Management Board & all hotel staff, we would like to thank you for choosing Huong Giang Hotel Resort & Spa as your accommodation last time. Secondly, relating to your comments on hotel staff’s manner we are very regrettable as it was not our standard & if time permits, we would...

Evesham, United Kingdom
Reviewed 5 July 2013

The photographs were impressive but sadly the reality was not. There was a tired, run down look about the place, which was disappointing given the great location. The riverside gardens were scruffy and neglected. Our room was comfortable enough and clean, if somewhat dated, although there were loose wires coming from lights that had obviously been left like that for...

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Helpful?
1Thank Catherine G
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Ms Catherine G, Warmest greeting from Huong Giang Hotel Resort & Spa. First of all, we would like to take this opportunity to wish you to accept our sincere apology for what did not bring comfortable feel during your stay at the hotel. We ashamed to read your notes & we shared it to all hotel staff as a...

USA
Reviewed 21 June 2013

I stayed at this hotel in January 2013. I picked up a terrible staph infection in Hanoi and came to Hue to recuperate. I had a room overlooking the Perfume river. The hotel arranged for a physician to come to my room for an examination and this physician brought a pharmacy with him - and the cost was very inexpensive....

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Helpful?
Thank djude1148
Dieu Nguyen N, g at Huong Giang Hotel Resort & Spa, responded to this review

Dear Mr Djude 1148, Warmest greeting from Huong Giang Hotel Resort & Spa. How can we express our thankfulness for your kindness to recommend our hotel to your travel companions & for your intention to choose Huong Giang Hotel Resort & Spa as accommodation on your next return to Hue. That is great motivation for hotel staff as it showed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Huong Giang Hotel Resort & Spa The Huong Giang Hotel Resort & Spa is strategically located in the city centre of Hue, rightly on the poetic banks of the Perfume River. The Hotel is a superb place for tourists to contemplate the panorama of the beautiful city of Hue and visit the historical monuments, places of tourist interest, and famous landscapes of the Charming Hue Ancient Capital. The Huong G ... more   less 

Additional Information about Huong Giang Hotel Resort & Spa

Address: 51 Le Loi Street, Phu Hoi Ward | 51 Lê Lợi, Phường Phú Hội, Hue, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $61 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Huong Giang Hotel Resort & Spa 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Huong Giang Hotel Hue
Huong Giang Hotel Resort And Spa
Huong Giang Hue
Hotel Huong Giang
Hotel Style:
#17 Luxury Hotel in Hue
#20 Spa Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Huong Giang Hotel Resort & Spa staff and other travellers.
1 question
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Denver, Colorado

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Questions? Get answers from Huong Giang Hotel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Riverview (Perfume River) is quiet nice”
 of 5 bubbles jascheissdiewandan, 25 Dec 2016 | Read review
“Get a room facing the river for a better view.”
 of 5 bubbles GCKoala, 23 Nov 2016 | Read review
“Book river view room”
 of 5 bubbles flotravel2016, 14 Nov 2016 | Read review
“Executive suites are a worthwhile upgrade”
 of 5 bubbles paulmE1982NT, 30 Aug 2016 | Read review
“Best view, near river.”
 of 5 bubbles minhn528, 6 Aug 2016 | Read review
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