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Huong Giang Hotel Resort & Spa

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427 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Hartlepool
Reviewed 7 August 2013

Upon arriving we where informed that we had been upgraded to a suite with an excellent view of the river. Check in was over in a matter of minutes and the train tickets we had bought online where waiting for us at the front desk. The room was nothing short of excellent, spotlessly clean, mini bar fully stocked, and very...

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Helpful?
Thank peteandchris46
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Peteandchris46, Warmest greeting from Huong Giang Hotel Resort & Spa, Thank you for choosing Huong Giang Hotel Resort & Spa as your accommodation last time. What a wonderful comment that we can not express our happiness when you enjoyed & satisfied absolutely all hotel services. We shared your comment to all hotel staff as the great motivation for their...

London, United Kingdom
Reviewed 5 August 2013

We were disappointed with this hotel. It is i a great location with lovely views over the river. However the hotel seems to be in a time warp. The decoration is very dated and whilst it is fine it is the other areas of the hotel that need to be updated. The gardens are neglected and the play area is...

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Helpful?
Thank Sunflowertilly
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Sunflowertilly, Thank you so much for choosing Huong Giang Hotel Resort & Spa as your accommodation last time & thank you for sharing on TripAdvisor. It is so sad to hear your comment on the gardens & the bathroom which according to you they need to be cleaner. We requested Housekeeping Manager to check & correct. With the desire...

Arizona
Reviewed 13 July 2013

As I've noted before, I'm pretty easy to please when I travel, but this hotel was a real disappointment. The grounds were beautiful and the public areas were nice, but the rooms (at least the 3 I saw) were dirty. The carpet especially needed a really good vacuuming (including under the furniture and drapes.) There was a dead cockroach in...

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Helpful?
1Thank Becky M
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Ms Becky M., Firstly, I would like to thank you so much for your confidence & choosing Huong Giang Hotel Resort & Spa as your accommodation last time. The more we are pleased to know your compliment on the grounds & the public areas, the more we are disappointed to know your mention on sanitation. It is really bad...

cork
Reviewed 6 July 2013

Stayed for 2 nights with my 10 year old son and husband. This is a huge hotel complex in a very central location. However we felt that something was not quite right from the beginning. Check in was unpleasant and the staff had none of the friendliness or charm that we had grown used to in Vietnam. We had a...

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Helpful?
1Thank amdev
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Ms Amdev, First of all, on behalf of hotel Management Board & all hotel staff, we would like to thank you for choosing Huong Giang Hotel Resort & Spa as your accommodation last time. Secondly, relating to your comments on hotel staff’s manner we are very regrettable as it was not our standard & if time permits, we would...

Evesham, United Kingdom
Reviewed 5 July 2013

The photographs were impressive but sadly the reality was not. There was a tired, run down look about the place, which was disappointing given the great location. The riverside gardens were scruffy and neglected. Our room was comfortable enough and clean, if somewhat dated, although there were loose wires coming from lights that had obviously been left like that for...

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Helpful?
1Thank Catherine G
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Ms Catherine G, Warmest greeting from Huong Giang Hotel Resort & Spa. First of all, we would like to take this opportunity to wish you to accept our sincere apology for what did not bring comfortable feel during your stay at the hotel. We ashamed to read your notes & we shared it to all hotel staff as a...

USA
Reviewed 21 June 2013

I stayed at this hotel in January 2013. I picked up a terrible staph infection in Hanoi and came to Hue to recuperate. I had a room overlooking the Perfume river. The hotel arranged for a physician to come to my room for an examination and this physician brought a pharmacy with him - and the cost was very inexpensive....

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Helpful?
Thank djude1148
Dieu Nguyen N, g at Huong Giang Hotel Resort & Spa, responded to this review

Dear Mr Djude 1148, Warmest greeting from Huong Giang Hotel Resort & Spa. How can we express our thankfulness for your kindness to recommend our hotel to your travel companions & for your intention to choose Huong Giang Hotel Resort & Spa as accommodation on your next return to Hue. That is great motivation for hotel staff as it showed...

Reviewed 13 June 2013 via mobile

We were only at the Huong Giang Hotel in Hue for one night but we had a mixed experience. The room itself we were given was large with its own lounge area and a separate area for the bed and nice views over the Perfume River. The room was fairly modern, clean and had everything you needed for a night....

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Helpful?
Thank NZer_on_tour
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Nzer_on_tour, Firstly, thank you for your believe & choosing Huong Giang Hotel Resort & Spa as your accommodation last time. We are pleased with your compliment on our hotel room but it was so regrettable to know your incidents. We requested Housekeeping Manager to check all in-room equipments before giving rooms to customers. It was our shortcomings that we...

Wetherby, United Kingdom
Reviewed 31 May 2013

The hotel has a great location on the Perfume River, with beaqutiful sunsets available from your room (riverside) or from the lovely terrace patio. The standard and size of rooms are larger than usual and worth paying extra for the river views. They miss a few points about customer service, however the grounds, views, pool and amenities make up for...

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Helpful?
Thank Robinvip5
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Robinvip5, Thank you for choosing Huong Giang Hotel Resort & Spa as your accommodation last time & thank you for taking your busy time to share experience on TripAdvisor. We are delighted to know you enjoyed our hotel with its great location, views, rooms, grounds, pool & amenities. However, it is our disappointing of lacking customer service as your...

Perth, Australia
Reviewed 30 May 2013

We stayed here for 2 nights during our travel through Vietnam and it was OK. The hotel is very old, being in the Ancient City of Hue you would expect that. Apart from the gardens needing some TLC and a bit of a tidying up it was a lovely experience. We had a room facing the Perfume River which was...

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Helpful?
Thank Chrissy P
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Chrissy, Thank you for choosing Huong Giang Hotel Resort & Spa as your accommodation last time & thank you for taking your busy time to share experience on TripAdvisor. We high appreciate your comment on some areas that we will consider to overcome. Unfortunately, you did not access in-room wifi. The internet system sometime interrupted objectively & you should...

Reviewed 20 May 2013

We stayed here for three nights with our family in three rooms. The rooms were clean and very nice. The location is great to everything and has a lovely view over the Perfume River. The staff are very friendly. The breakfasts were average. But I would recommend staying here.

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Helpful?
1Thank Deeley13
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review

Dear Deeley13, Sincerely thanks for your attention & choosing Huong Giang Hotel Resort & Spa for your accommodation last time. It is heartening to learn that the time at Huong Giang Hotel Resort & Spa is memorable with you. We shared your comment to all hotel staff as the great motivation for them after hard working effort. Our happiness is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Huong Giang Hotel Resort & Spa The Huong Giang Hotel Resort & Spa is strategically located in the city centre of Hue, rightly on the poetic banks of the Perfume River. The Hotel is a superb place for tourists to contemplate the panorama of the beautiful city of Hue and visit the historical monuments, places of tourist interest, and famous landscapes of the Charming Hue Ancient Capital. The Huong G ... more   less 

Additional Information about Huong Giang Hotel Resort & Spa

Address: 51 Le Loi Street, Phu Hoi Ward | 51 Lê Lợi, Phường Phú Hội, Hue, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $61 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Huong Giang Hotel Resort & Spa 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Huong Giang Hotel Hue
Huong Giang Hotel Resort And Spa
Huong Giang Hue
Hotel Huong Giang
Hotel Style:
#17 Luxury Hotel in Hue
#20 Spa Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Huong Giang Hotel Resort & Spa staff and other travellers.
1 question
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Denver, Colorado

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Questions? Get answers from Huong Giang Hotel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the river for a better view.”
 of 5 bubbles GCKoala, 23 Nov 2016 | Read review
“Book river view room”
 of 5 bubbles flotravel2016, 14 Nov 2016 | Read review
“Executive suites are a worthwhile upgrade”
 of 5 bubbles paulmE1982NT, 30 Aug 2016 | Read review
“Best view, near river.”
 of 5 bubbles minhn528, 6 Aug 2016 | Read review
“Ask for a room on the river side, but even town side rooms should be quiet.”
 of 5 bubbles 516mykec, 1 Jul 2016 | Read review
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