Novotel Nha Trang
2,272 reviews
#32 of 607 Hotels in Nha Trang
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50 Tran Phu Street, Nha Trang 652076 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$61
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Full view
Room & Suite (803)
Dining (155)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Nha Trang
Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#32 of 607 hotels in Nha Trang
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Nha Trang is located in the heart of Nha Trang city, one of the 29 most beautiful bays in the world.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun umbrellas
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Location
Full view
95Great for walkers
Grade: 95 out of 100
160Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
Contact
50 Tran Phu Street, Nha Trang 652076 Vietnam
Name/address in local language
Getting there
Car HireSee all Nha Trang car hire
2272Reviews54Q+A100Room tips
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Popular mentions
I stayed for 3 nights over the Christmas weekend. Having stayed previously at 3 different Novotel branded hotels. Novotel Nha Trang, didn't disappoint. Certainly worthy of Travellers Choice 2021 award and its 4 star rating. Cleanliness and COVID-19 prevention protocols were very apparent. I liked the close proximity, easy walking distance to the beach front, Vincom plaza shopping mall and Rainbow Divers. The sea view room with balcony was great! Special thanks in welcome smiles and assistance by the front desk staff, and specific mention of Ms Ann. Will certainly be back
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Date of stay: December 2021Trip type: Travelled solo
Helpful
Response from Novotel Nha Trang, General Manager at Novotel Nha Trang
Responded 4 days ago
Dear grahamangie2002, I am delighted to know that you had a great Christmas weekend celebration at the Novotel Nha Trang. Thank you for choosing us and taking the time to tell us about your enjoyable experience. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them, especially Ms.Ann We look forward to welcoming you back in the nearest future. Sincerely, Phuong Nguyen General Manager
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Diamond class of Accor membership without benefit: - Reception staff said that I have invalid (diamond) profile when I checked in, because I didn't stay at Accor hotel recently, but it's not true. I think its system doesn't have profile for diamond class. - Welcome fruit: none - Private lounge: none - Breakfast buffet: 4/5 - Gym, Pool: 3/5, small - Room view: 5/5
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Date of stay: May 2021Trip type: Travelled on business
2 Helpful votes
Helpful
Response from Novotel Nha Trang, General Manager at Novotel Nha Trang
Responded 30 Jun 2021
Dear Phamhviet, Thank you for taking the time to share your review on the TripAdvisor page and tell us about your experience at the Novotel Nha Trang. I am sorry that your experience did not meet your expectations. I would like to thank you for your loyalty to Accor hotels. We always try to provide the best service to our loyalty members, especially Diamond members like you. Knowing that your reservation was managed by a travel agent, we have no way of recognizing you as Accor LeClub member. Only when you check in, we were able to recognize your status, our reception team gave you a room upgrade. Allow me to express my sincere apologies for the absence of welcome fruit basket. Unfortunately, the Club Lounge has not been available at our hotel since our opening. Nothing is more important than regaining your trust and we all hope here that you will give us the opportunity to welcome you back to the Novotel Nha Trang. Sincerely,
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The staff was very friendly and supportive. The hotel is in a great location, central to all the good restaurants and the beach area is great once you cross the busy road. I felt that due to COVID the hotel breakfast was a bit of a lower standard than most of the star rating. I also found it odd that they shut down one of the elevators during due to low occupancy. A couple times we had to have a longer wait than we would have like at the elevator/lift area. The rooms were great with wonderful views of the ocean, very clean and well taken care of. Again, I have to say a very friendly and helpful staff.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Nha Trang Novotel, Tổng giám đốc at Novotel Nha Trang
Responded 12 May 2021
Dear Tarique A, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to our shortfall in services. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Remi Faubel General Manager
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Second Stay , very satisfied, clean, Balkony with sea view, very good and tasty breakfast with Asian and Western choices Will come back Room to Improve: Not all Staff Good in English , two complains were just ignored by Reception Staff Breakfast Staff very Good Concierge Had Not Good Knowledge about Details of Tourist destinations or Even Place of Restaurant 4 Minutes away The Lounge Chair quality at the Beach is poor
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
3 Helpful votes
Helpful
Response from Nha Trang Novotel, Tổng giám đốc at Novotel Nha Trang
Responded 12 May 2021
Dear ExVotoFatum, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service every day; we truly regret to learn that we did not meet your expectation for the other service during your stay. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful city. Remi Faubel General Manager
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It was my second time to stay at this hotel. I got an upgrade room with sea view. I would appreciate it so much. So good chance to enjoy sunrise during my stay. FO staffs are so nice and helpful especially Ms.Ann and Hoa. I’ll definitely go back to stay here again. Tam C Le
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Date of stay: March 2021Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Nha Trang Novotel, Tổng giám đốc at Novotel Nha Trang
Responded 12 May 2021
Dear 918marv Thank you so much for your taking time to review of our hotel. We trust you had a nice stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them, especially Ms.Ann and Hoa at front desk. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Remi Faubel General Manager
Read more
PRICE RANGE
US$57 - US$100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel nha trang hotel nha trang, accor nha trang
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
NUMBER OF ROOMS
154
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Claim Your Listing Frequently Asked Questions about Novotel Nha Trang
Which popular attractions are close to Novotel Nha Trang?
Nearby attractions include Bar Pirate Bay (0.2 km), Killed Kenny Bar (0.4 km), and XQ Hand Embroidery (0.2 km).
What are some of the property amenities at Novotel Nha Trang?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Nha Trang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Nha Trang?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Novotel Nha Trang?
Conveniently located restaurants include The Temple Lounge - Shisha Place, Sushi Mania Lounge, and La Cala.
Are there opportunities to exercise at Novotel Nha Trang?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Nha Trang have an airport shuttle?
Yes, Novotel Nha Trang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Nha Trang have airport transportation?
Yes, Novotel Nha Trang offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Nha Trang?
Yes, dry cleaning and laundry service are offered to guests.