Friendly staffs, center of the city, easy access to the local restaurants / attractions / shopping malls / night markets, 40-minutes from the airport (airport bus), currency exchange, Vietnamese and Western breakfast, pool, balcony, ocean view
Brief stay here but no doubt very memorable experience as the staff here are truly first-rated in customer service from the reception staff to the gym staff but the cream-of-the-crop would have to be the restaurant staff. You wake up to a beautiful and yummy breakfast buffet consisting of the usual American breakfast and simply delicious Vietnamese foods (which they rotate and change everyday ). The F&B staff here for the most part are working hard and happy. The emphasis is on happy. They all seem to be very happy with the staff and with each other. Mr. Son is no doubt the star of the show. Very impressive in his service to go above and beyond to make the customers happy. Also thanks to chef My Hanh for making that delicious Banh Xeo Vietnamese crepe for me. I just got a fantastic start to my day with these simple smiles and exceptional service emanating from the restaurant staff.…
The hotel is nice and clea. And people are friendly. The bartender was very good at her job and very friendly and always a good person to see because she smile and make your day. Her name is Mẩn, The two man that pick us up at airport and drop us off at bus station was great. They went out of their way to see if we need any help regarding language and s Information around town we don't know. The receptionist was nice and professional when we check into hotel. The electricity was off for second and she had someone fix right away. There was not hot water and she had it fix in no time because the pipe had leak. So over all I would give it 9 out 10 rating for the price I paid for front role view of the beach. I like to recommend the following staff get some kind incentive for their work.. their name are Mẩn, Hà, Ý, Hoa. Thank you..…
Using the airport pickup service from the hotel, found out that the driver doubled as a tour guide on the way = top, given the 45 mins drive. Check-in for 3 nights was swift. Room was very nice, clean & large with an open lounge area and a seaview balcony with chairs. All amenities there, big bathroom with a 'sunken' shower, never seen something quite like that in a hotel. Second shower also present (don't know why, but this means 2 people can shower at the same time, quirky !). Breakfast top, although no fish to be found... Access to the private beach area - across the boulevard - with towel service = great plus ! Distance to town is negligible and taxis are cheap. Personnel all very friendly and helpful, not te be faulted ! Bar and resto close early, not too many people...pandemic has struck tourism hard in Nha Trang. Pool is ok, but a little fenced in by 3 walls which means sun cannot always reach the deck. Not heated, so in november was really chilly (as to be expected) Gym was being refurbished at the time we stayed. Paid about 80€/N incl BF, which is very acceptable. Standard is pretty on par with Novotel everywhere and this hotel has the area and seaside as a big bonus !…
Great location right opposite the beach - you have to cross the road but the hotel staff will assist for the nervous. Hotel has sun beds and umbrellas on the beach. Rooms are great, very clean with great angular balconies so that you are not overlooked but the views are brilliant. High floors 18th are not for those who can't stand heights. Sunken square shower tub in the bathroom unique, but you can't use it as a bathtub. Food, dinner and breakfast buffet very good with plenty of choices and excelent service. Not expensive for hotel food and drinks. All the staff went out of their way to welcome us. Special mention for the packed lunch on the day of departure - first class with no plastic..
Good location,good stuff,good food .room is clean Good location,good stuff,good food . Good place and beautiful beach and great views. Close to night market.and vincom mall . Mr.truk fo manager he very kind . I will go back soon ,thank you .❤️🇻🇳🙏🙏
This beachfront hotel has a marvellous design so every room offers its own secluded balcony opening on to the most stunning views of the miles of white sand beaches which define Nha Trang’s claim to be the best beaches in all Vietnam : so good that you really don’t want to leave your hotel room, but you must in order to fully enjoy the surf beaches and laid back bars of the strand opposite. GM Mrs Phuong and Manager Mr Tuan form an extremely welcoming team welcoming their guests. This is one hotel resort which is really hard to leave!
Good service. Attentive and cheerful staff. Ms. Thuy Anh is very supportive. Delicious food and looks great. Room with nice view, clean. Especialy, this hotel is located near Nha Trang beach. Thank you.
This beautiful, superb clean beach front hotel is my most favorite in nhatrang. I'd like to express my appreciation to the hotel's staffs for their hospitality, and outstanding services provided to me during my 14-day stay, especially from Ms. Kim, Yến, Vy (front desk), and Thanh, Thảo, Sơn (restaurant section). I certainly, will come back and stay at this great place again next time. (John Le from usa)
Friendly reception, I stayed here 2 night and so happy because reception was so helpful, smile, .. They made me feel happy, welcome, excited when i stayed here. Especially, Ms. Kim always take care me when im sick and offer ginger tea for me. I will come back and recommend the hotel to my friend. Thank you.