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Sheraton Nha Trang Hotel and Spa

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#12 of 190 Hotels in Nha Trang
Certificate of Excellence
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Sheraton Nha Trang Hotel and Spa
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1,563 Reviews from our TripAdvisor Community

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Showing 1,208: English reviews
Dubbo, Australia
Reviewed 29 September 2015 via mobile

After having stayed at the Le Meridien Ho Chi Minh, the Sheraton Nha Trang came as a disappointing stay. Location was great, views were great but staff service on checkin, they had no idea what they were doing! Baby sitting service is advertised as being available but when going to book we were told that it wasn't available and I...

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Helpful?
Thank tan7777
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear tan7777, Thank you to both you and your husband Brettsk1 for sharing your reviews on Trip Advisor. We do apologize that we were not able to meet your expectations during your stay however as we explained to you when you requested babysitting service for your 5 months child that we only can provide the service to children who are...

Sydney, Australia
Reviewed 28 September 2015 via mobile

Stayed here 4 nights. Was given a smoking room initially, but front desk staff were happy to move me into a non smoking room. Was very grateful for that! The shower was a little difficult to switch onto waterfall mode and would sometimes randomly switch itself back onto the detachable shower head, spraying water all around the room! Hotel facilities...

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Helpful?
1Thank Berroni
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Berroni, Thank you very much for sharing your comment on Trip Advisor. We are glad to hear you enjoyed your 4 nights with us and you were impressed with our staff and services. We are sorry for the incident at the pool and much appreciate your constructive feedback on the pool tiles. We will definitely address your comment to...

Dubbo, Australia
Reviewed 26 September 2015 via mobile

👎🏻 child minding services advertised but not available half the staff friendly and food was ok. Prepare to come out of a cool room into muggy hallways ( no air conditioning) and wait for the two out of four lifts that go to level eight for massage you may have to go to level 7 or 9 and take stairs.

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Helpful?
Thank brettsk1
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear brettsk1, Thank you for sharing your experiences on Trip Advisor. We are very sorry to hear you were not happy during your stay with us. We do provide a Kids Club however due to limited demand it is on request which can be made to Front Office, Spa or Pool teams. We can also offer child minding however this...

Merrylands, Australia
Reviewed 19 September 2015

Placed in the heart of the city and across the road from the beach. Every room has a water view and the rooms are quit. Our room was fairly roomy with a rather large bathroom. We booked a room with breakfast every morning. The staff couldn't do enough for us, anticipating our requests. The infinity outdoor pool was stunning with...

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Helpful?
3Thank Joe M
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Joe M, We are delighted to know you enjoyed your stay with us and you really loved the convenience of the hotel location, buffet breakfast as well as the services we delivered. We are also glad to hear you found the ocean view from our infinity pool stunning and spectacular. We look forward to welcoming you back soon when...

Munich, Germany
Reviewed 18 September 2015

We spent our summer vacation here in June and can absolutely recommend the hotel. The staff were very nice and the architecture of the hotel just gorgeous. We have booked all inclusive and everything was wonderful and also not so expensive compared to western hotels. The food tasted very good, but could vary more. Our room was very large and...

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Helpful?
1Thank Marlena D
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Marlena D, We are so happy to hear that you enjoyed your stay with us. It is always our greatest pleasure to know that we were able to provide our guest a perfect stay and how happy they were with our services and facilities. We would love to welcome your family back with us in the near future. Warm...

Reviewed 16 September 2015 via mobile

This hotel was amazing!!!! We booked the Sheraton only because they had such amazing reviews and the pictures really wowed us! Upon arrival we were escorted to level 25 as we booked for a Junior Corner Suite, Ocean views. We had private check in at club lounge, the process was very quick (took 5 minutes) and our room was located...

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Helpful?
1Thank Krystal V
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Krystal V, All the team are very happy to hear that we exceeded your expectations and we were able to provide you an amazing stay. We are also pleased to know our extra touch made you feel special and you really enjoyed your stay in Junior Suite with the Club Lounge benefits. Once again thanks for your fantastic review...

Singapore, Singapore
Reviewed 16 September 2015

Services at the Club Lounge is excellent. Suite is good but can be better. Room service is quite decent. In-Room dining is better than the restaurants... strangely enough. Concierge information is generally good and very helpful. Staffs are well-trained and well mannered.

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Helpful?
Thank maxong1974
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear maxong1974, Thank you very much for your review on TripAdvisor. We are glad to know overall you are happy with our facilities and services. We look forward to your next return. Warm Regards, The Team.

Perth, Western Australia, Australia
Reviewed 13 September 2015

This hotel was fantastic! Beautifully decorated for Christmas and New Year. This central location makes visiting Nha Trang hassle free. We upgraded our room an d had not only a great view but also access to their club lounge which was nice to visit for a quick break and a coffee or an afternoon cocktail. We Stayed 5 days here...

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Helpful?
1Thank Natalie S
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Natalie S, We are so happy that we could provide you a fantastic stay and you enjoyed our facilities and services especially our Altitude Bar on level 28. We look forward to welcoming you back again so we can bring you another memorable stay. Warm Regards, The Team.

Melbourne, Australia
Reviewed 12 September 2015

It was our first trip to Vietnam and we could have not asked for a better place to start. The facilities and staff are first class.The breakfast is just amazing with so much to choose from and the themed buffets are something to behold. The gynasium and spa were top class. We will certainly be back we would personally like...

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Helpful?
1Thank lozdiow
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear lozdiow, We are very happy to hear we were able to provide you a memorable and wonderful stay during your first visit to Vietnam. We look forward to your second trip to Nha Trang to enjoy more with us. Warm Regards, The Team.

Reviewed 5 September 2015 via mobile

Amazing hotel with absolutely stunning facilities, especially the infinity pool looking over Nha Trang beach and Altitude Bar on the 28th floor! The friendly and professional staff really made our stay though - everyone was so helpful! Could not have stayed at a better or nicer hotel. If you're staying in the area, you need to stay here! Thank you...

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Helpful?
2Thank Ashleigh D
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Ashleigh D, Thank you very much for choosing to stay at Sheraton Nha Trang and for sharing your feedback, your comment is music to our ears! We are very delighted to know that you left with such a memorable and wonderful impression of our hotel and our associates. Thank you so much for your strong recommendation to others on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more   less 

Additional Information about Sheraton Nha Trang Hotel and Spa

Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Price Range: $146 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang
Hotel Style:
#4 Business Hotel in Nha Trang
#10 Romantic Hotel in Nha Trang
#11 Spa Hotel in Nha Trang
#11 On the Beach Hotel in Nha Trang
#11 Family Hotel in Nha Trang
#12 Luxury Hotel in Nha Trang
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nha Trang Hotel and Spa staff and other travellers.
17 questions
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Questions? Get answers from Sheraton Nha Trang Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, join Sheratons Starwood programme in advance and get a preferred high floor, from level 19 upwards”
 of 5 bubbles 70andersb, 12 Mar 2017 | Read review
“Room 2211 or any on that floor”
 of 5 bubbles Cuni20, 9 Mar 2017 | Read review
“Air conditioning was a bit too constant and cold so had to keep turning on and off.”
 of 5 bubbles helenmY2036OS, 8 Mar 2017 | Read review
“rooms facing the beach are the best and the it is very well appointed”
 of 5 bubbles docyassi, 28 Feb 2017 | Read review
“All rooms seem to be good.”
 of 5 bubbles Crichton-Steet, 27 Feb 2017 | Read review
5 of 5