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BEST WESTERN Congress Hotel

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417 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Reviewed 3 weeks ago via mobile

I found this hotel thru booking.com. As it was our first time in Yerevan, we found this hotel in good location. Only walking distance to nearby Parks, Northern Avenue, Swan Lake, Armenian Opera Theater, History Museum of Armenia. And just 5 minutes taxi away to Dalma Mall, Genocide Museum. The rooms are okay but cozy enough to stay. We loved...

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Helpful?
Thank Helen Grace Z
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Helen Grace Z, Thank You for taking time and leaving the feedback of your stay. We are glad that you liked our hotel and enjoyed staying with us. Happy to hear that the location of our hotel helped you much during your stay and that You liked our country with its sightseeing's and surroundings. It's pleasure for us to...

San Francisco, California
Reviewed 4 weeks ago

I stayed here for five nights on business. The hotel is basic (like you would expect of a Best Western), but it's clean and comfortable. Most importantly, it's convenient. The hotel is about five minutes from the main square, and we were able to walk everywhere. Even though I was there on business, I was able to sneak out to...

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Helpful?
Thank ykwriter
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear ykwriter, Thank You very much for taking time and leaving the review of Your stay. Your opinion about our hotel is very important and useful to us and we are glad that you liked our hotel and enjoyed staying with us. Happy to hear that our location helped you much during your stay and the comfort of the hotel...

Washington DC, District of Columbia
Reviewed 4 weeks ago

As others have noted, this is a good hotel in a great location within Yerevan. The rooms are standard and comfortable, although could perhaps use some updated decor. The staff was quite helpful and friendly, and breakfast included a variety of both local and Western food options.

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Helpful?
Thank Alyssa S
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Alyssa S, Thank You very much for leaving the review of Your stay. We are happy to hear that you liked our hotel with all its facilities, comfort and location . Concerning the decor want to kindly inform you that next year we are going to renovate the hotel and make it more stylish and fresh so be sure...

Reviewed 7 December 2016

We stayed at the Congress Hotel for 3 days and liked it so much we extended our stay. Twice! The location is excellent, overlooking a park and yet only a short stroll to places of interest in the city. We walked to the Cascades, took a short taxi to Ararat Brandy Company, ate at great restaurants locally and enjoyed the...

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Helpful?
Thank Paul H
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Paul H, Thank You very much for such kind of positive review. It was pleasure for us to host you at our hotel and we are glad that you liked it to the fullest. Happy to hear that our location helped you much during your stay and made your stay more comfortable. It's nice to hear that you enjoyed...

Yerevan, Armenia
Reviewed 22 November 2016

It was a dinner with colleges after grand opening of our office. Most of the guests left early and half of the tables were free after an hour. After the president's leave the service became terrible. Servants were laughing and talking next to us. They started to move furniture from the hall very, very loudly. The noise was so horrible...

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Helpful?
Thank maryprazyan
Palm Desert, California
Reviewed 20 November 2016

Good location with access to all parts of the city. Very comfortable room with all amenities. Front Desk staff very helpful in helping me. The restaurant opened early and breakfast included. Great experience.

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Helpful?
Thank Soup8
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Soup8, Thank You very much for sharing with us your impression on your last stay. Your opinion about our hotel is very important and useful to us. We are glad that you liked our hotel with all its amenities, comfort and service and our staff is always ready to do their best to make your stay enjoyable. It's nice...

USA
Reviewed 1 November 2016

Stayed here several times over the years and always found it to be a top notch business hotel. Service is professional and very helpful. The restaurant is also convenient and provides a wide variety of options. There breakfast were always plentiful and varied. The rooms are clean and comfortable and can be a good place to get some work done....

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Helpful?
Thank Hoach
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Hoach, Thank You very much for leaving the review of your stay. Your opinion about our hotel is very important and useful to us. It's nice to hear that you liked our hotel and you always choose our hotel for your visits to Armenia. We are glad that the hotel with its facilities and comfort were convenient for your...

Reviewed 1 November 2016

Location's great! Close to all the popular places. Hotel rooms very clean and staff really nice. Hotel Restaurants are amazing. There's a massage room, tanning room, outdoor pool with great space. Overall a great experience.

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Helpful?
Thank Meg A
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Meg A, Thank You very much for sharing with us your impression on your last stay. We are glad that you liked our hotel with its comfort, facilities, services and location which we hope helped you much during your stay. It's nice to hear that you liked our "Raffaello" restaurant where you can enjoy not only Italian and Armenian...

Copenhagen, Denmark
Reviewed 27 October 2016 via mobile

Congress Hotel is a super nice hotel with good rooms, good and friendly staff. The restaurant is very good with acceptable prices and the nicest staff. I have spent 7 weeks over the last year on the hotel and I will come again😀✌️️

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Helpful?
Thank MortenK689
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear MortenK689, Thank You very much for your positive feedback. We are very happy to hear such kind of positive words from our loyal guest. We are glad that you liked our hotel with its facilities, comfort and services and that you are always choosing us for staying in Yerevan. As being the guest of our hotel you will always...

Boston, Massachusetts
Reviewed 25 October 2016

The Best Western Congress in Yerevan is located very close to the Republic Square and is an average hotel for a "big chain". Some specifics to note: Breakfast is a HUGE spread and should appeal to all, some rooms are smoking so make sure to specify a non-smoking room if you need it (smoking rooms are obviously used often), on...

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Helpful?
1Thank Tricia V
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Tricia V, Thank You very much for sharing with us your impression on your last stay. We do value your opinion about our hotel as it is very important and useful to us. It's nice to hear that you liked our hotel starting from the location to the comfort of the rooms and facilities. It's pleasure for us to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Region: Armenia > Yerevan
Price Range: $93 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Family Hotel in Yerevan
#8 Luxury Hotel in Yerevan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Congress Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Congress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are quieter as the hotel is on a main road.”
 of 5 bubbles AlyssaS360, 15 Dec 2016 | Read review
“Rooms overlooking the park would be my choice, but the rooms at the rear are possible quieter than the front rooms.”
 of 5 bubbles paulhA5176UG, 7 Dec 2016 | Read review
“Great location.”
 of 5 bubbles Soup8, 19 Nov 2016 | Read review
“The higher the floor the better!”
 of 5 bubbles 363mega, 31 Oct 2016 | Read review
“High floors have less noise.”
 of 5 bubbles shilpamehra, 18 Oct 2016 | Read review
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