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BEST WESTERN Congress Hotel

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BEST WESTERN Congress Hotel
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448 Reviews from our TripAdvisor Community

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Showing 255: English reviews
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Los Angeles, California
Reviewed 2 days ago NEW

Located in the heart of beautiful Yerevan this hotel was the part of the great experience we had in this country. Distinguished by its beautiful interior, comfortable rooms and extremely helpful and nice staff this hotel definitely deserves 5 stars. I cannot not mention one of the most tastiest and delightful dinners I had overseas at the hotel's restaurant, thanks...

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Helpful?
Thank Emerald8611
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Emerald8611, A million thanks to You for this wonderful review and the recommendation of our hotel, we truly appreciate Your trust in us. We are very happy to hear that our staff, high quality service, facilities, location, interior, Italian "Raffaello" restaurant met your needs and expectations. It was such an honor for us host You. We look forward to...

Abu Dhabi, United Arab Emirates
Reviewed 3 days ago NEW

We visited the hotel during March 2017 and stayed for 4D/3N. The hotel is in the most convenient location with The Republic Square being about 300 Meters walking distance from the hotel. The Cuisines in the Italian Restaurant on the ground floor were delicious. The stay overall was comfortable pretty much to the likes of a 4 star hotel. The...

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Helpful?
Thank Kushal-TripAdviso
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear kushalepcm, Many thanks for leaving us this review, the opinion of our guests is highly important for us. We are pleased to hear that You found our location to your liking. On Your next visit, we are happy to share with You a sample itinerary that will help You maximize Your stay in the area. We truly appreciate Your...

Reviewed 4 days ago NEW

We stayed in this hotel for 3 days in February and are highly impressed. Friendly staff, delicious buffet, comfortable rooms - a great service is provided. It is quite near the city center. We had the opportunity to go to the gym. Hope that next time we'd be able to be there in summer to have a good time in...

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Helpful?
Thank Nenet G
CongresshotelYVN, Maarketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Nenet G, Thank You for Your time and this kind of amazing review, it means a lot to us. We are so happy that Your stay was great and You enjoyed it to the fullest. It is our pleasure to inform You that all our hotel guests have the opportunity not only to go to the gym but also...

Dubai, United Arab Emirates
Reviewed 1 week ago

We stayed for 5D/4N and I must say this hotel really comes close to a home. All staff are friendly and helpful. We met Lilit upon checking in and she is very accommodating and since we have a friend who joined us in the last minute to go to Armenia, we were not able to book a room at all....

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Helpful?
Thank kolet0515
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear kolet0515, Thank You so much for your review, it is an honor for us to hear these words. We are always doing our best to meet the guest demand. It is such a pleasure to hear these praising words and thus realizing that we met our customer expectations. We are very happy that You enjoyed our convenient rooms, American...

Reviewed 1 week ago via mobile

I love this hotel. Location is one. Walking distance to the city center and restaurants. Easy to go around. Spacious room and bathroom. Bed is very comfortable. All the staffs are very nice ang courteous. Their breakfast selection is awesome. We enjoy our stay here and will definitively going to come back the next time we visit Armenia.

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Helpful?
Thank POEC P
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear POEC P, Thank You for the review, it is such a pleasaure for us to hear that You enjoyed Your stay to the fullest. As You noticed our hotel is really located not far from the centre of the city, that is five minutes walk from the Republic Square, which gives You an opportunity to save the time and...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Spent a week at the Congress hotel where I organised a meeting. We enjoyed a great service: the team in charge was supportive and flexible and all the staff was excellent and very helpful. The location is very central, the rooms are comfortable and restaurant menu varied and delicious. Highly recommend it!

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Helpful?
1Thank Abiiir
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Abiiir, Thank You a bunch for Your great review and recommendation, we highly appreciate it. It is such a pleasure for us to know that You enjoyed Your stay with us. All hotel team is extremely happy to hear such kind of praising words about our service, staff and the way we work in order to meet our guest's...

Bologna, Italy
Reviewed 4 weeks ago

I have been visiting Yerevan for a business trip in February. I chose the hotel based on what I had read in tripadvisor. Now I should say that all the good things that other visitors had reported about this hotel are true: - Very excellent, polite and helpful staff (I can say that the staff are the among the best...

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Helpful?
Thank alinikbakht
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear alinikbakht, Thank You for spending Your time to give us a positive feedback. What is the highest priority for us is the satisfaction of our guests. It is our pleasure to hear that You liked hotel staff, lotacion, unlimited American buffet breakfast, comforable rooms. It was so nice to meet You at our hotel and we hope You will...

Rome, Italy
Reviewed 4 weeks ago

I've been in Armenia for work and a friend of mine (Gianluca Bertogna) suggest me this Hotel. It has been great ! Nice atmosphere, fantastic italian restourant, very good wine and the staff is amazing, very nice and friendly girls at the reception ! Thanx for all, see you next time !

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Helpful?
Thank paoloromanox
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear paoloromanox, Thank You very much for leaving such of positive review. We value Your opinion about our hotel which is very useful and motivating for us. We are happy that You chose our hotel and enjoyed Your stay. It is so nice to hear that You liked our Italian "Raffaello" Restaurant where You are also welcome to enjoy unlimited...

Reviewed 4 weeks ago via mobile

I spent two nights in this hotel for a business trip. The rooms are big and comfortable, the restaurant's quality is extremely high and service is great. Absolutely recommended either for a short or long stay.

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Helpful?
Thank Guido G
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Guido G, Thank You for taking the time and sharing Your experience. The fact that You liked our comfortable rooms, Italian "Raffaello" Restaurant and service of the hotel means a lot to us. We hope that next time you will stay a little bit longer in order to have more time to enjoy all other services that we provide:...

Zagreb, Croatia
Reviewed 6 February 2017

Great hotel with nice breakfast. People working in hotel are really warm and always glad to help. If you late for breakfast there is always someone who will serve your breakfast event time end up. Nice outdoor swimming pool with equipped gym. Room's are modern with free WiFi.

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Helpful?
Thank ivanstefic
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear ivanstefic, Thank you for leaving such a positive and important review. It was pleasant for us to host and get acquainted with you in our hotel. We do appreciate that you value our work and service. All hotel team is doing its best to meet customer demand. We are extremely happy that you liked our full American buffet breakfast...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Region: Armenia > Yerevan
Price Range: $101 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#5 Luxury Hotel in Yerevan
#7 Family Hotel in Yerevan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Congress Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Congress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms at the northern side because of better view”
 of 5 bubbles alinikbakht, 24 Feb 2017 | Read review
“Upper floors are quieter as the hotel is on a main road.”
 of 5 bubbles AlyssaS360, 15 Dec 2016 | Read review
“Rooms overlooking the park would be my choice, but the rooms at the rear are possible quieter than the front rooms.”
 of 5 bubbles paulhA5176UG, 7 Dec 2016 | Read review
“Great location.”
 of 5 bubbles Soup8, 19 Nov 2016 | Read review
“The higher the floor the better!”
 of 5 bubbles 363mega, 31 Oct 2016 | Read review
5 of 5