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Best Western Congress Hotel

Expedia.comUS$79*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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481 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Reviewed 3 weeks ago

I enjoyed my stay and liked the atmosphere of the hotel and its staff. Very helpful, friendly and smiling. It was nice to go to gym early in the morning and then enjoy breakfast which gave me an opportunity to have my beloved fresh friuts after gym and coffee with homemade cookies in the morning. I enjoyed my stay fully...

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Helpful?
Thank andy m
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear Andy, We are so thankful to You for leaving this perfect feedback. It is our pleasure to know that our hotel met Your expectations. All hotel team is striving to host and serve our guests the best way we can, and we feel appreciated when hear such kind of warm-hearted words. It is nice to read that You enjoyed...

Emirate of Abu Dhabi, United Arab Emirates
Reviewed 4 weeks ago

Hotel Staffs are very friendly, helpful & courteous. We arrived early morning and they allowed us to leave our baggages without any charges. Cleaning service staff was very accommodating with our requests as well. Foods during breakfast buffet are plenty and very tasty. Free Wi-Fi all around the hotel.

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Helpful?
Thank Reilohn
CongresshotelYVN, CSR Manager at Best Western Congress Hotel, responded to this review

Dear Reilohn, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Do checkout our Facebook and Twitter pages for promos that you might be interested in. We hope...

Moscow, Russia
Reviewed 4 weeks ago

The hotel is situated in the city center. English speaking staff very helpful and obliging. Good service of reception. The room was very comfortable. Great Italian restaurant! I'll definitely chose the same hotel next time!

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Helpful?
Thank zhenyababasyan
CongresshotelYVN, Marketing Coordinaor at Best Western Congress Hotel, responded to this review

Dear Zhenya, Thank You for taking the time and sharing with us Your experience in our hotel. We do take pride in catering to our guests’ needs the best way we can. It is such a pleasure to hear that our staff made Your stay enjoyable. We are happy to know that You liked our hotel central location, Italian "Raffaello"...

United, Pennsylvania
Reviewed 4 weeks ago

I spend 2 night here on business and I am to say that everything was excellent. The location of the hotel is very close to my destination, as well as it is in the center of the city. The hotel room is not so big, but it is very comfortable and has all the amenities needed. Staff is very helpful...

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Helpful?
Thank karolinaross80
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear Karolina, Thank You for choosing our hotel, and for taking the time to write this review! We are so glad to hear that You enjoyed Your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed Your expectations. We look forward to welcoming You back to our hotel in...

Gungahlin, Australia
Reviewed 4 weeks ago

Excellent hotel!! Extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best in a Yerevan I have experienced. This stay was during several events in city and they handled groups well. Would definitely recommend and stay there again. Good value for the cost.

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Helpful?
Thank AnaZimmer
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear Ana Zimmer, Thank You for writing this wonderful feedback about Your stay, we value Your opinion and feel appreciated when receive such kind of nice words. It is our pleasure to hear that You enjoyed to the fullest Your stay with us. All the hotel team is trying to make the stay of our guests unforgettable by means of...

Dubai, United Arab Emirates
Reviewed 4 weeks ago via mobile

I stayed for 14 days and it was a great experience. Hotel staff are very accommodating and friendly. The place was so cozy and clean. The food from Their restaurant was excellent. And they have a 24 hour Venice bar. They also have gym, pool and sauna and they have money exchange. The place is accessible to restaurant supermarket and...

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Helpful?
Thank maila3118
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear Maila, Million thanks for taking the time to advise of Your recent stay at our hotel, for giving us a perfect rating and for recommending our hotel to other travelers here at Trip Advisor. We are so happy that You trusted us and chose Best Western Congress Hotel. It is such a pleasure for the whole hotel team to...

Reviewed 13 April 2017 via mobile

I totally recommend this hotel for tourists. I lived here for 1 week and it was cool! Thank you Congress Hotel for your professional and friendly staff and of course for you delicious breakfast! Hope to visit you asap!

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Helpful?
Thank Sasha P
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear Sasha P, We are so happy to receive this amazing review, thank You! It is honor to us all to hear that we meet all demands of our guests. The hotel staff is always trying to provide good customer service from the very first day of our guest's stay. It was a pleasure to meet such a wonderful person...

Swansea, United Kingdom
Reviewed 11 April 2017 via mobile

It's clean. The staff are friendly. But don't expect too much more. The service provided in the bedroom is less than adequate and the food in the restaurant is mainly meat based, often with no vegetarian alternative. Also, the hotel can be very noisy. All of the delegates attending our conference complained that they woke up sweating every night as...

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Helpful?
Thank GwynRoberts
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear GwynRoberts, Thank You for taking the time and sharing with us the experience of Your stay at our hotel. Your feedback is highly important to us as by means of it we are improving our customer service. It is so nice to know that You stayed satisfied with our friendly staff. We are surprised to hear that You did...

Abu Dhabi, United Arab Emirates
Reviewed 11 April 2017 via mobile

It's was really good & amazing visiting the place of Yerevan & staying at congress very accessible for everything. Thank you so much to those hotel staff who made it memorable holiday, from housekeeping, bartender, front office, breakfast staff & especially Ms. Lilit in the front office. Thank you so much. Highly recommended hotel.

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Helpful?
Thank kenzke
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear our valued Guest, Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! It is so nice to know that You enjoyed to the fullest the time that spent with us. We are happy also that the location of our hotel, all hotel staff met Your...

Beirut, Lebanon
Reviewed 10 April 2017

Arrived during the night and it was nice to have food available in the bar that late. Liked it very much. Very helpful staff and cozy atmosphere. Comfortable room and clean. Liked massage service very much it was very professional. Will visit again when back to Yerevan.

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Helpful?
Thank davekalf1
CongresshotelYVN, Marketing Coordinator at Best Western Congress Hotel, responded to this review

Dear our valued Guest, Thank You for this amazing feedback, we feel appreciated when our work is valued. We are happy to know that You liked our Brand New Late Night Menu which is available from 23:00 to 07:00 at our "Venice" bar. Our staff is always ready to do their best to make the stay of the guests enjoyable...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about Best Western Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Region: Armenia > Yerevan
Price Range: $101 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Congress Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#6 Luxury Hotel in Yerevan
#7 Family Hotel in Yerevan
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Congress Hotel staff and other travellers.
7 questions
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Questions? Get answers from Best Western Congress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The have a nice shop if handmade souvenirs available right inside the hotel.”
brainforsm, 24 May 2017 | Read review
“best view and location”
328fadih, 23 May 2017 | Read review
“Great view and cozy rooms”
hellolacoste, 23 May 2017 | Read review
“You better take one with balcony”
monasoreno147, 3 May 2017 | Read review
“good location, best staff, great service,”
Getlyn, 1 May 2017 | Read review
5 of 5
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US$79* /night
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Prices are for 1 room, 2 adults
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