We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN Congress Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
BEST WESTERN Congress Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

411 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Congress Hotel
See the most recent reviews
Showing 240: English reviews
New York City, New York
Reviewed 14 December 2014

As a luxury travel writer for world-adventurer.com I've stayed in many Best Westerns around the world. The branch in Yerevan is very impressive with a historic building, friendly staff, and comfortable facilities in a central location. The very welcoming front desk made me feel right at home. They also helped me research options for travel and were very knowledgeable on...

 Report
Helpful?
1Thank Davybert
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Davybert, Thank you so much for choosing to stay with us and for writing your feedback on our TripAdvisor page. It is a real pleasure to read your kind words about our hotel and our staff. I was delighted to learn that you had an excellent stay throughout and that you made the most of our facilities and unbeatable...

Ljubljana, Slovenia
Reviewed 14 December 2014

I personally never slept in this hotel, however I come to Yerevan every year to visit their outdoor swimming pool. In my poinion, their outdoor swimming pool is one of the best in the city. The weather in summer is really hot, which makes the stay even better. The pool also has a bar, where you can order drinks and...

 Report
Helpful?
Thank Aramissimo V
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Aramissimo V, Thank you for taking your time and sharing your opinion about our hotel on TripAdvisor. It is very nice to read that you enjoyed and appreciated our hotel's facilities. Our Caribbean Swimming Pool is the summer hot spot of Yerevan - ideal for your perfect relaxation and for beating the summer heat. We will be looking forward...

Hendersonville, North Carolina
Reviewed 5 December 2014

I have stayed at the Best Western - Congress on all three of my business trips to Yerevan, totaling seven weeks from 2010 through 2014. While my travel agent arranged the initial stay, the other two were mandated by me. Invariably, I have found the staff at BWC to be courteous, professional, knowledgeable, and ready to help in any way....

 Report
Helpful?
Thank Neil B
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Mr. Neil, It was thrilling to read that you were looked after by our friendly and passionate team from the welcome until your departure and it is much more rewarding when displayed on TripAdvisor page. Thank you for highlighting our staff - we are indeed surrounded by incredibly passionate and caring team of individuals who enjoy being part of...

Jeddah, Saudi Arabia
Reviewed 10 November 2014

I was scouting for a suitable accommodation in Yerevan when I stumble upon The Best Western Congress in the Agoda and Booking.com websites. I wanted to book my first night in this hotel but there was no available room on my preferred dates so I decided to just pick any date then sort it out later directly with the hotel...

 Report
Helpful?
3Thank pinoytraveller2
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Honorable Guest, Thank you for taking your time to write your valuable feedback about our service on TripAdvisor. It is a very important occasion for us to evaluate our service and improve it. I was very pleased to read your positive comments about all our hotel facilities. I will pass your compliments to our Breakfast Team members who will...

Bruxelas
Reviewed 8 November 2014

If you have to go to Yerevan, this is definitely a hotel to consider, specially in terms of serveice, ameniteis and staff. All for a decent price. I stayed several times at the hotel and when I had to try altenatives... I might have made the wrong choice....

 Report
Helpful?
Thank BruxelasDali
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for staying at Best Western Congress Hotel and for taking the time to post your review. It was encouraging to see that you had an enjoyable stay and I have shared your comments with our team. We very much look forward to welcoming you back for your next visits to Yerevan. Best Regards, Emma Karapetyan

Canton of Geneva, Switzerland
Reviewed 26 October 2014

Stayed there 2 nights for a meeting. The front desk staff is really friendly and helpful. Got a room at the end of the corridor so I was worried about internet connection but it was good. Comfort is good and the best is that you're 10 min walking distance from the Government buildings. I had a room on the street...

 Report
Helpful?
Thank Ludo-Owen
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Ludo-Owen, Thank you very much for choosing Best western Congress Hotel for your recent visit to Yerevan. I am very delighted that you have made the most of our hotel amenities and that you enjoyed the nice service of our team. You can always count on our professional and dedicated team, who take great pleasure in making our guests'...

Tehran Province, Iran
Reviewed 22 September 2014

My family and I stayed at this hotel for 5 nights and we really liked it. Rooms are clean an quiet, staff were helpful and most of them speak english. The breakfast was good. This hotel has a pool which is really really nice and clean. location was good as well, close to republic square and you could hear the...

 Report
Helpful?
2Thank MarjKim
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear MarjKim, Thank you for taking the time to post your experience on TripAdvisor. It was pleasing to see that you enjoyed your stay with us and appreciated all our services. It's my pleasure to see that you mentioned all the advantages of our hotel - great location, clean rooms, professional staff and free Wi-Fi. Our hotel is one of...

Reviewed 20 September 2014

We were there 12 days (3-15 sept 2014) and we had an excellent experience there. Friendly personnel, clean rooms, very good kitchen. We appreciated much the opening hours of the restaurant (11hrs till 23 hrs) as we arrived late and we could still have a nice meal at 21hrs30. We departed at 6 o'clock AM and had at that time...

 Report
Helpful?
Thank Daniel D
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Daniel, Thank you for taking time to share your feedback of your recent stay at Best Western Congress Hotel. It is great to know that you had a nice time with us. I am very happy that you found our rooms clean, and personnel friendly and helpful. You are right about our great pool which is the Yerevan summer...

Dublin, Ireland
Reviewed 17 September 2014

Best Western Congress is well located in Yerevan - a short walk from Republic Square, which is the main fulchrum of the city. Room quality is fine and the breakfast fare is quite good - served in a large, well lit room with a nice view. The bar area in the lobby is quite small - as a result, any...

 Report
Helpful?
Thank Dec105
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to record your experiences at Best Western Congress Hotel on TripAdvisor. I am delighted to read that you enjoyed your time with us and found our central location to be perfect. Thank you for highlighting our rooms, breakfast as well as efficient staff: we take great pride in our high level...

Oslo, Norway
Reviewed 7 September 2014 via mobile

good service from everyone except info center. tried and complain that pool was closed two days .. was told we could swim somewhere else after 2 days... little information about it was Gona be a weeding on the hottel.. Its crazy High sound Cant Even relax on My rom ! I we stayed here for the swiming pool... 2 off...

 Report
Helpful?
Thank Tommy F
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking time to share your recent experience at our hotel on TripAdvisor. Customer care is among our highest priorities and your feedback gives us the opportunity to measure customer satisfaction and monitor our quality of service. I do regret for the disappointment you had during your stay. Our Caribbean pool is the Yerevan summer...

203 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (175)
Viewed
Bathroom (8)
Viewed
Room/Suite (25)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (39)
Viewed
View from Room (9)
Viewed
Dining (29)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
View from Room (2)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Yerevan hotels
0.5 km away
Republica Hotel Yerevan
Republica Hotel Yerevan
#1 of 60 in Yerevan
348 reviews
0.4 km away
Armenia Marriott Hotel Yerevan
0.7 km away
Tufenkian Historic Yerevan Hotel
Show Prices
Show Prices
Show Prices
0.4 km away
DoubleTree by Hilton Hotel Yerevan City Centre
0.9 km away
Royal Tulip Grand Hotel Yerevan
0.4 km away
Hyatt Place Yerevan
Hyatt Place Yerevan
#6 of 60 in Yerevan
170 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Region: Armenia > Yerevan
Price Range: $93 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Odigeo, HotelTravel.com, Priceline and Cancelon so you can book your BEST WESTERN Congress Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Family Hotel in Yerevan
#8 Luxury Hotel in Yerevan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Congress Hotel staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from BEST WESTERN Congress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location.”
 of 5 bubbles Soup8, 19 Nov 2016 | Read review
“The higher the floor the better!”
 of 5 bubbles 363mega, 31 Oct 2016 | Read review
“High floors have less noise.”
 of 5 bubbles shilpamehra, 18 Oct 2016 | Read review
“Restaurant, pool, service”
 of 5 bubbles tomsonjohn3, 27 Sep 2016 | Read review
“romms on the 5th and 6th floor”
 of 5 bubbles 90shantig, 22 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay