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BEST WESTERN Congress Hotel

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434 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Reviewed 3 October 2015

Nothing wildly exciting about this hotel, but then again it’s probably not trying to be anything but very decent. Service is good and very friendly, the place feels very clean, and there’s none of the tacky ex-socialist feel that pervades some hotels in Yerevan. Rooms small but perfectly adequate. Good for a business hotel : probably less so for a...

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Helpful?
Thank FredSmithsonian
BWCongressHotel, Guest Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear FredSmithsonian, Your opinion is highly appreciated. We are always trying to fulfill our guests' needs with great pleasure. Also we want to inform you that our hotel has rooms of different sizes and we hope that during your next stay you'll have better experience. And for tourists who plan to spend their vacation in our hotel we can suggest...

Reviewed 30 September 2015

I enjoyed the pool the most. Great pool with very friendly bar staff. Checkin was a little slow and the breakfast expensive, but the taste was okay. Rooms were nice and as expected. The best hotel I tried in Yerevan.

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Helpful?
1Thank Mikael K
BWCongressHotel, Guest Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Mikael K, Thank you for a positive comment on your stay at our hotel. It is really very important for us as due to such reviews we make our service better. We really appreciate the fact that you have chosen Best Western Congress Hotel. We are looking forward to see you next time in our hotel. Best Regards Gohar...

Edwards
Reviewed 19 September 2015

Friendly and helpful staff nearly always smiling, clean and comfortable room, fabulous breakfast buffet, very nice pool area, short walk to central part of downtown, safe neighborhood, strong and easily accessible wifi. What else can you ask for? Very nice stay at this hotel.

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Helpful?
Thank Lodicat
BWCongressHotel, Guest Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Lodicat, Thank you for sharing your impressions of our hotel and giving positive feedback on some of our advantages, such as Caribbean swimming pool, central location and Raffaello restaurant. We are glad to hear that you enjoyed your stay at our hotel. Our team is doing its best to provide all guests with excellent service. We are looking forward...

Berlin
Reviewed 18 September 2015 via mobile

Many business and diplomats I know Stay here. Reputation for best value amongst premium hotels in Yerevan Rooms are clean and comfortable but nothing to write about. Pool is great. Best place to stay in the hot season. Best pool in town. Nice little bar.

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Helpful?
Thank Philip R
BWCongressHotel, Guest Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Philip R, Thank you for the review of your stay in our hotel. It's a great honor to hear such a good opinion about our hotel. As to our open-air swimming pool, it is worth saying one more time that it is really one of the best places to enjoy your vacation. We hope that you will again choose...

Vienna, Austria
Reviewed 17 September 2015

After 7 years, I visited this hotel again! It still looks the same. The stuff is very polite, the pool is still there :) The rooms seem still OK. The restaurant provide acceptable meals. The stable quality, I would say. It is located in the city center, everything is in a walking distance. Plenty of visitors. Highly recommended.

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Helpful?
Thank Jivit
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Jivit, We do thank for getting a time to leave a review of your stay. It is nice to hear that you chose Congress Hotel again. We are pleased you liked and enjoyed our open air pool. We keep working on service improving and restaurant menu updating. Looking forward to welcoming you again to our Hotel. Best regards, Anita...

Basel, Switzerland
Reviewed 15 September 2015

Efficient congress Hotel next to the embassies and in walking distance to the city. Business Hotel charme but with the best open air swimming pool in town. I stayed there mid September with still 30 centigrades during day time and I definitly enjoyed relaxing there after work.

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Helpful?
Thank wolfgang1204
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Wolfgang1204, Thank you for taking your time and sharing your experience on TripAdvisor. It is my pleasure to read your feedback. You are indeed right about our city center and convenient location as well as our Caribbean swimming pool which is the summer hot spot for your perfect relaxation after a hardworking day. I hope to welcome you back...

Tbilisi, Georgia
Reviewed 15 September 2015 via mobile

Nice location in te cetre. Armenian national gallery is within 5 minutes walk. Hotel staff is very helpful and attentive. Good restaurants and cafes (Anteb, Tabouleh, Jazzve) are within 10-15 minute walking distance.

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Helpful?
Thank Shilo21
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Shilo21, Thank you for choosing Best Western Congress Hotel Yerevan. We are glad that you enjoyed your stay at our hotel. We do our best to make our guests' stay comfortable and unforgettable. Best Regards, Grigor Dovlatyan Reception Staff Best Western Congress Hotel Yerevan

Helsinki, Finland
Reviewed 6 September 2015

I spent 4 nights in this hotel which is in 5 minutes of slow walk from the very heart of the city. The place can be recommended for different purposes. W e had a conference there. It is a six-floor building with nice rooms, bathrooms and very good breakfast.The restaurant is spacious and thus there are no lines to get...

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Thank swallow2
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay at Best Western Congress Hotel and for taking the time to post your feedback on TripAdvisor. I was delighted to read that you had a wonderful stay and enjoyed our hotel's unrivalled location inthe heart of Yerevan which is indeed well placed for business and leisure being close to all te...

London, Canada
Reviewed 22 August 2015

I stayed at Congress hotel this summer and attended a wedding on August 8th by the pool. The food was exceptional, the service unlike any other in Armenia. The staff and management courteous, polite and always with a smile on their faces. Highly recommended both for a stay when visiting Yerevan and for holding an event of your choosing. Definitely...

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Helpful?
1Thank Michael G
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Michael, Thank you very much for staying at Best Western Congress Hotel and also for taking the time to share your experience about the wedding at our Caribbean Swimming Pool on TripAdvisor. Your review was a thorough delight to read, and I am utterly thrilled with your marvellous praise. I cannot express how gratifying it is to know that...

Europe
Reviewed 17 August 2015

IF you are looking for a high end place with very reasonable price, this is the place to be. Here, you will find excellent service and very good food. In fact, oven made Italian pizza is one of the best in town. I have not stayed in the hotel, but used the conference facilities very often. I dont like when...

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Helpful?
Thank astepany
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking time to review Best Western Congress Hotel. It is an absolute delight to read your praise about our high service, exceptional tasty food- particularly Italian homemade pizzas as well as convenient and city center location. Our Caribbean Pool is indeed the pearl of our hotel where we organize very nice and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Region: Armenia > Yerevan
Price Range: $91 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Family Hotel in Yerevan
#8 Luxury Hotel in Yerevan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Congress Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms at the northern side because of better view”
 of 5 bubbles alinikbakht, 24 Feb 2017 | Read review
“Upper floors are quieter as the hotel is on a main road.”
 of 5 bubbles AlyssaS360, 15 Dec 2016 | Read review
“Rooms overlooking the park would be my choice, but the rooms at the rear are possible quieter than the front rooms.”
 of 5 bubbles paulhA5176UG, 7 Dec 2016 | Read review
“Great location.”
 of 5 bubbles Soup8, 19 Nov 2016 | Read review
“The higher the floor the better!”
 of 5 bubbles 363mega, 31 Oct 2016 | Read review
5 of 5