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Orchid Garden Hotel

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Traveller (85)
Room & Suite (29)
Dining (11)
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Overview
  • Excellent19%
  • Very good29%
  • Average38%
  • Poor7%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (156)
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All reviewschinese foodshort stoppleasant and comfortable staynear airportnearest mallroyal brunei airlinesfrom australiarooms are spaciousother hotelsfree wifiswimming poolstadiumproximitytransport
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1 - 5 of 144 reviews
Reviewed 2 weeks ago via mobile

Just passing through Brunei and we had a 20hr layover so I booked the hotel for 1 night. Free Airport transfer, close to the Airport, Friendly staff and service, free breakfast, large comfortable room. However the hotel is outdated and wifi was terrible.

1  Thank nswblues82
Reviewed 3 weeks ago via mobile

Hotel is very clean. Friendly Staffs. Wifi in the lobby and in our room is fast. Very relaxing place to stay.🙂🙂🙂 You can sleep well with good airconditioning. Great food.🙂 Near airport hotel and in the morning you can jog outside.

Thank Sheryl N
Reviewed 2 January 2018

The hotel over all was fine. Clean, albeit a little dated, comfortable bed. But no WIFI at all! Systems were down apparently. Felt a little disconnected from the rest of the world. Luckily it was a short stop over. Breakfast was OK too. Close to...More

Thank SquiddyAustralia
Reviewed 1 November 2017

The staff here is friendly and if you're an athlete, the location is right next to some wonderful sports facilities that are free to the public. But there is lots of problems: Orchid is far from everything and it's expensive to get around. The wifi...More

Thank Scott S
Response from jack_maaruf, Director of Operations at Orchid Garden HotelResponded 2 November 2017

Dear Scott S, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have...More

Reviewed 15 October 2017 via mobile

This is quite old hotel; for business trip is fine as the hotel is very near to airport. The room is clean but the towels is just too old, really need to be changed. The wifi is slow and difficult to detect the wifi connection...More

Thank chin570909
Response from jack_maaruf, Director of Operations at Orchid Garden HotelResponded 16 October 2017

Dear Chin570909, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Business Centre with Internet Access
Concierge
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$68 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (85)
Room & Suite (29)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Sherwin M
21 December 2017|
Answer
Response from Nabina G | Reviewed this property |
Sorry mate. No Idea. Why don’t visit their web page and email them
0
Votes
Alison C
25 July 2016|
AnswerShow all 4 answers
Response from tianung | Reviewed this property |
Sorry for the very late response. It's a small airport and the shuttle buses are just outside the building.
0
Votes
Room Tips
"Ask for a quiet non smoking room"
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"ask to smell the rooms first"
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"Gd rms.. could consider more tv progs"
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"Go to another hotel"
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