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City Centre Hotel

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City Centre Hotel
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292 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Jakarta
Reviewed 30 December 2016

Strategic location, walking distance to night market, traditional market, central market, or see the sunset at the river park. For Muslim, near a Halal Restaurant. The hotel staff is very friendly and fast respond to help open the bathroom door accidentally locked. Love their cheese omelets and coffee ...

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Helpful?
Thank kaze752002
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thank you for your nice Review It always appreciated when guests enjoy our Hotel Roy

Port Orchard, Washington
Reviewed 26 December 2016

Stayed 10 days, walking distance to attractions in downtown Phnom Penh. Nearby are several rooftop restaurants with great city views, Also, restaurants from several countries' cuisines. A short tuk tuk ride (USD2.00) to the National Museum and Traditional Dance performance venue (well worth it). The included breakfast choices with hot coffee were much appreciated! We usually ate breakfast at the...

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Thank dml8a
Stockton, California
Reviewed 11 December 2016 via mobile

We checked into this establishment, dropped our gear, unpacked and stretched out on our beds for a moment after a long bus ride from Siem Reap. Within 20 minutes we both had numerous bites on all over our legs. We went for a walk to see a couple sites and decide what to do about this as we had 3...

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1Thank Buhrdy
cityhotelphnompenh, Manager at City Centre Hotel, responded to this review

Thank you for your review. We were so sorry to hear about the bug situation. Unfortunately we get about 3 or 4 occasions a year when this happens. As mentioned we close the room immediately and get the fumigation team in. The room stays fumigated for a minimum of 3 days. As best as we can determine bugs get introduced...

Reviewed 7 December 2016 via mobile

Staffs are friendly. Pretty old and lift smell. TV remote not working well and room smell when you return after a day out. Takes a while for the smell to go. The price is cheaper so I didn't expect much too. Overall, 1 night is fine but hope they can improve on the lift and air quality in the room.

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Helpful?
Thank SuMeng_Yong
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thank you for your feedback. I will double check but I do expect the elevator to be santised regularly as guests do spill food and other substances there. I have also instructed our maintenance man to check all the remotes both for TV and aircon to ensure the batteries are fresh. Have also checked to make sure all aircons are...

Reviewed 25 November 2016

Good location, surrounded by a lot of food and convenience store. 10 mins walk to Night Market. Friendly Staffs at Reception, who can recommend for guests a lot of places to visit and book bus ticket to Siem Riep. Old equipment. Room lacks light.

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Helpful?
Thank Tram P
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thank you for your feedback. Yes we enjoy a great location. Not sure from your comment on room light whether you mean electric light or outside light. Roy

London
Reviewed 23 November 2016

I have no choice on this occasion, but to write a negative review. I appreciate that bed bugs can be bought in by other guests but unfortunately, we came across them in two rooms. Also the staff let this hotel down too. Firstly on check in, our receptionist who welcomed us constantly broke off conversation to answer the phone or...

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1Thank ramontorralba
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thank you for your feedback. Obviously I became aware of the problem later than I would have liked. I am sorry you had your holiday spoiled by this event. The Receptionist has had some "training"on how to better handle these type of problems and situations and I am to be notified immediately a problem arises. I live on the premises...

Reviewed 19 November 2016 via mobile

Fantastic staff excellent location breakfast fantastic beautiful smiling friendly polite waitress all staff are great helpful tuk tuk at the front all cool easy go see killing fields and Infamous S21 murder torture prison RIP to all who suffered pol pot regime must see don't forget people of cambodia suffering

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1Thank Michael D
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thank you for your fantastic review Michael. Yes the Killing Fields and Genocide Museum can be a very emtional experience. I will pass your comments on to the staff Regards Roy

Quezon City, Philippines
Reviewed 29 October 2016 via mobile

Affordable............. Quite.................... Good elevator....... High Speed Wifi ... European foods... Nice staffs.......... Walking distance if you will go to Royal Palace, Museum, River side, Independencr, Monument, Night Market, and many WAT around the place of this hotel. Hotel room is small but clean see attached photos.

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Thank Galaer
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thank you for your nice comments. I will pass them on to the staff. Glad you enjoyed your stay with us. Roy

Sheffield, United Kingdom
Reviewed 19 October 2016

I have spent 12 days at this hotel and enjoyed my stay, the staff were very nice and helpful. I had breakfast ever day which was excellent !! it helped get rid of the hang over !! My room was good nice big shower, i have stayed in the the smaller budget room before which had a mirrored wall which...

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Thank miketurner9
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thanks for your lovely review. Look forward to seeing you back again Regards Roy

Reviewed 14 October 2016 via mobile

Friendly staff, excellent breakfast, and lunch. Reasonable price and excellent location. The owner is American and run the place very well. The restaurant manager is very friendly and can make custom food to your tastes.

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Thank mans00rg
cityhotelphnompenh, Director Operations at City Centre Hotel, responded to this review

Thank you for your comments. We are glad you enjoyed your visit. Might point out I am Kiwi(New Zealander :-) I will pass your appreciation to Ann Restaurant manager Extraordinaire Roy

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
City Centre Hotel is a friendly hotel(with elevator) in the heart of Phnom Penh, conveniently located near the Riverside District, within easy walking distance, of the Royal Palace. Museum, Wat Phnom and old and Night Markets. For an evening stroll the hotel is close to the Sisowath Quay area of restaurants and nightlife along the riverside as well as the open promenade with local people enjoying their freedom. For shopping its only a couple of blocks from the Phnom Penh Central market. Bus terminals for all points in Cambodia are nearby. City Centre Hotel is designed for comfort and convenience, including: free high speed WIFI, in-room refrigerator, flat screen TV with 66 channels, in-room coffee/tea maker, in-room phone, luxury spring beds, and western style bathrooms. There is 24 hour security, with security cameras monitoring all floors. ... more   less 

Additional Information about City Centre Hotel

Address: No. 77-79, Street 130 | Sangkat Phsar Chas, khan Daun penh, Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $27 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Centre Hotel 2.5*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from City Centre Hotel staff and other travellers.
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Questions? Get answers from City Centre Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor for less noise”
kaze752002, 29 Dec 2016 | Read review
“The room across from the elevator on each floor are best.”
dml8a, 25 Dec 2016 | Read review
“budget room is small but adequate for me i only need good bed and good shower which it had.”
miketurner9, 19 Oct 2016 | Read review
“no rooms have views. Choose any room.”
316appus, 27 Sep 2016 | Read review
“Family room is good value for group”
Wadely, 16 Sep 2016 | Read review
5 of 5