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Sunway Hotel Phnom Penh

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Sunway Hotel Phnom Penh
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799 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Hanoi, Vietnam
Reviewed yesterday NEW

The rooms were extremely clean and the house keeping were so friendly. The food was tasty. The receptionists helped us in internal check-ins and check-outs. Overall I had a great stay in the hotel; I would recommend this hotel for a peaceful stay.

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Helpful?
Thank preethi123
Reviewed 3 days ago NEW

Hotel is nice, middle of city, staffs with professional service but the internet is so bad. I can't even loading my email during my coffee break. Please upgrade your internet speed at restaurant ground floor.

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Helpful?
Thank Keo S
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Keo S, We have confirmations that you did not stay with us and moreover we have daily 150 guest in our restaurant and yet to receive any feedback in regards to WIFI. I find your review is not valid and therefore I ask of you to directly write to me - shpp.gm@sunwayhotels.com of any grievances that you may have....

Lebanon, Pennsylvania
Reviewed 4 days ago NEW

I should say, everything but the staff was average. We only stayed two nights. I ended up having to ask for another room because of loud clanging pipes during the first night. The noise wasn't real obvious during the day, but in the still of the night it was quite annoying. They were happy to give me another room with...

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Helpful?
Thank joe l
London, United Kingdom
Reviewed 1 week ago

I go to this hotel often and have been going to Sunway hotel for years.The professional staff there are so helpful and caring. Your pampering begin straight out of the car. The doormen come to you to welcome you and the other staff do come to welcome you. The reception staff will take you straight to the check in desk...

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Helpful?
Thank TissaSilvalondon
North West England, United Kingdom
Reviewed 1 week ago

Hotel right in middle of Phnom Penh short stroll to the river. We were there during water festival with most of Cambodia!! Roads very busy and pavements full with families cooking and eating all added to the experience. The only problem was no pool to cool off in the heat. Otherwise a pleasant stay.

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Helpful?
Thank valerie H
Hampshire
Reviewed 2 weeks ago

Stayed at the hotel as part of an organised trip and was by far and away the worst we experienced. Our cases were delivered to the wrong room. Our toilet was not working when we arrived - staff must have been aware of this. In fairness, an operative came to fix very quickly, which was a relief as it was...

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1Thank miffy1Southampton
Reviewed 2 weeks ago

It a nice and quiet place, which is great when doing business. The staff was kind and always ready to help especially management. The food and beverage service was pretty nice. The gym and spa facilities are convenient.

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Helpful?
Thank Nelson P
Midhurst, United Kingdom
Reviewed 2 weeks ago

This is a hotel of its time , early 80's I would say that has got by and suddenly realised that everyone else has got better. Nothing drastically wrong but slipping behind more and more. Rooms , we had an upgrade to a lovely sized room full of mid ok furniture that has seen its day, a microwave from the...

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Thank Sammy509
London, United Kingdom
Reviewed 3 weeks ago

We went to Phnom Penh as a stop off and to briefly visit the sites and the Killing Fields. The Sunway, I was informed used to be the city's no 1 hotel but has since been usurped by the Raffles next door and the Sokha and Sofitel chains. The hotel staff were charming as was the norm in my experience...

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1Thank Kieranwil
Madrid, Spain
Reviewed 3 weeks ago

the Sunway has a great location, across the street from the US Embassy and 5 minutes walk from the river. It is a 1950s building and has been carefully renovated, but still keeps the old atmosphere. It is vintage but not dated. it has a nice breakfast buffett and a good room service. The staff's attention is exquisite.

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Helpful?
Thank Irene D
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Irene D, Thank you for choosing to stay with us recently and I would also like to personally thank you for taking your precious time to share with us of your experience. It was indeed our great pleasure and privilege to have served you and thank you for giving this opportunity. All of us at Sunway Phnom Penh look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Situated in the city center at one of Phnom Penh’s exclusive areas, Sunway Hotel is a 4-star international chain hotel, comprising of 138 spacious guest rooms and suites as well as 10 meeting rooms. Surrounded by lush greenery amidst colonial buildings, the hotel is a walking distance to Mekong river front, major shopping, ministries, embassies, banks and tourist attractions and it is only 20 minutes drive from Phnom Penh International Airport. ... more   less 

Additional Information about Sunway Hotel Phnom Penh

Address: 1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $128 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Phnom Penh 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Sunway Phnom Penh
Phnom Penh Sunway Hotel
Hotel Style:
#19 Family Hotel in Phnom Penh
#21 Spa Hotel in Phnom Penh
#21 Luxury Hotel in Phnom Penh
#21 Business Hotel in Phnom Penh
#23 Romantic Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Phnom Penh staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front offer the best views”
 of 5 bubbles K4420JFjohns, 9 Nov 2016 | Read review
“Best location for all activities, like walking, taking cyclo ride to River front, central market, foodie tours, etcc.”
 of 5 bubbles 985winz, 31 Oct 2016 | Read review
“I was in room 120, which seemed to face away from the main street so it was very quiet.”
 of 5 bubbles stigee, 29 Oct 2016 | Read review
“Best views”
 of 5 bubbles spainkatharyn, 24 Oct 2016 | Read review
“Deluxe Room”
 of 5 bubbles Bunna3331, 24 Oct 2016 | Read review
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