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Sunway Hotel Phnom Penh

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Sunway Hotel Phnom Penh
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858 Reviews from our TripAdvisor Community

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There are newer reviews for Sunway Hotel Phnom Penh
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Showing 710: English reviews
Melton Mowbray, United Kingdom
Reviewed 4 weeks ago via mobile

Had travelled through Vietnam on our tour and stayed at lovely hotels, but something of a come down when we reached Phnom Penh,Cambodia and the Sunway Hotel. Decent size bedroom but bathroom in need of upgrade. Large balcony but could not open door at night as mosquitoes and flying ants came flying in. Had to change our room and moved...

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Helpful?
Thank suzanneandpeter
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review

Dear suzanneandpeter, Thank you for your feedback and this is very much appreciated since it will enable us to further improve on our facilities and will review again to prevent those mosquitoes outside of our building. We hope be able to welcome you back to Sunway Hotel in the near future. Sincerely, The Management Sunway Hotel Phnom Penh

Surrey, United Kingdom
Reviewed 4 weeks ago

this was a great place to stay for a base but you do need a tuk tuk or taxi as walking is so dangerous with so much traffic, good room stayed in a deluxe room could not fault, just of the main roads so fairly relaxed

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Helpful?
1Thank Michelle H
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review

Dear Michelle H, Thank you for taking your time to share your wonderful experience with us. We appreciate your kind expressions of appreciation, and are especially grateful for your positive comments of our convenience location. We look forward to seeing you again in our Hotel. Sincerely, The Management Sunway Hotel Phnom Penh

cardiff
Reviewed 4 weeks ago via mobile

Very nice hotel with excellent staff who are very polite and attentive. The room is larhe and well appointed. The food in the restaurant is excellent although soft drinks and coffee are a little expensive. Ideal for the tourist.

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Helpful?
Thank sjc1619
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review

Dear sjc1619, We were delighted to receive your comment, and were especially pleased to read your kind words about our services and colleagues. It made us happy that you enjoyed stay with us. We will review on our beverage price again. You are always welcome to stay with us when your travels bring you this way. Sincerely, The Management Sunway...

Dorchester, United Kingdom
Reviewed 4 weeks ago

I stayed here in November. It was extremely conveniently located within walking distance of the river and many restaurants. I didn't dine there but the breakfast was extensive. Recommended hotel. Good room. Pleasant staff.

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Helpful?
Thank judyd931
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review

Dear judyd931, We were delighted to receive your comment, and were especially pleased to read your kind words about our breakfast and location. It made us happy to know you enjoyed stay with us. You are always welcome to stay with us when your travels bring you this way. Sincerely, The Management Sunway Hotel Phnom Penh

Seaton Delaval, United Kingdom
Reviewed 4 weeks ago

My wife and I stayed here for 3 nights whilst in Phnomh Penh. Hotel is well placed across the road from the American Embassy and Wat Phnomh Temple. Hotel was comfortable but was not impressed by an early morning call at 06:30 one morning by mistake. I found that the price of food and drinks in the hotel was very...

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Helpful?
1Thank Paul210156
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review

Dear Paul210156, Thank you for your comment. Please accept our deepest apologies for mistake in regard to wake-up call issue. This is very much appreciated since it will enable us to further improve on our services, facilities and focus on staff training. We hope that you will give us another chance to serve you again in the near future. Sincerely,...

New York City, New York
Reviewed 16 February 2017 via mobile

We arrived at the hotel after the 30 mins or so from the airport. Just next the Wat Phnom (Phnom temple) which is in a roundabout and across the street from the American Embassy. Location was good and with steps away there small stores, drug stores, massage parlors, restaurants (though all mentioned are really to cater for locals) meaning don't...

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Helpful?
1Thank tosents
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review

Dear tosents, Thank you so much for your writing about Sunway Hotel. We appreciated your thoughts about our aging. We are currently working on the updating and upgradng our property. Nevertheless, we are grateful of your kind expressions of appreciation of our cleanliness and service. We appreciated your business and look forward to the opportunity to serve you again in...

Wiltshire
Reviewed 15 February 2017

Large busy City hotel . We were well placed for the visits we made we only ate breakfast in the hotel which was good the staff were friendly, our room was comfortable and clean. We spent a lovely evening in the bar but could have done without the large TV screen that was on all the time.

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Helpful?
Thank cswindon
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review

Dear cswindon, Thank you for your feedback and this is very much appreciated since it will enable us to further improve on our activity in our lobby lounge. We hope be able to welcome you back to Sunway Hotel in the near future. Sincerely, The Management Sunway Hotel Phnom Penh

Reading, United Kingdom
Reviewed 14 February 2017

This hotel was our first experience of Cambodia and were not impressed. Service slow. Food at breakfast ok, dinner also but expensive for what we got. Asked for water, got a small extra. plate. Beer $7.5 in happy hour.$9 at other times. Bedroom good size and everything worked.

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Helpful?
Thank GeoffKing_10
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review

Dear GeoffKing_10, Thank you for your feedback and this is very much appreciated since it will enable us to further improve on our services and focus on staff training. We will review drink list price again. We hope be able to welcome you back to Sunway Hotel in the near future. Sincerely, The Management Sunway Hotel Phnom Penh

Warwickshire
Reviewed 13 February 2017

What you see is what you get from the door man taking your bags to the receptionist with a big smile The rooms are clean smart and tidy and comfortable I love this place it's great to get any were from

Review collected in partnership with this hotel
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Helpful?
Thank Paul J
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review

Dear Paul J, Thank you for taking your time to share your wonderful experience with us. We appreciate your kind expressions of appreciation, and are especially grateful for your positive comments of our honesty staff and we are glad that you found our rooms to be immaculate and our service to be fantastic. Thank you again for recommending our hotel....

Bath
Reviewed 10 February 2017

We came here from Vietnam where we stayed in many good hotels. The rooms here are tired and the service erratic. Eleven of us ate in the restaurant and the food was very poor, not one thought it good food. One of our party was given someone else's meal and ate some before he realised. The staff too it away...

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Helpful?
3Thank BarryG535
SunwayHotelPhnomPenh, Manager at Sunway Hotel Phnom Penh, responded to this review

Dear BarryG535, Please accept our deepest apologies for mistake in regard to non new food during your dinner on 10 February 2017 that serves by our Sun Café staff. This is very much appreciated since it will enable us to further improve on our services and focus on staff training. We returned cash of USD23.00 that you paid for this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the city center at one of Phnom Penh’s exclusive areas, Sunway Hotel is a 4-star international chain hotel, comprising of 138 spacious guest rooms and suites as well as 10 meeting rooms. Surrounded by lush greenery amidst colonial buildings, the hotel is a walking distance to Mekong river front, major shopping, ministries, embassies, banks and tourist attractions and it is only 20 minutes drive from Phnom Penh International Airport. ... more   less 

Additional Information about Sunway Hotel Phnom Penh

Address: 1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $120 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Phnom Penh 4*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Agoda and Hotels.com so you can book your Sunway Hotel Phnom Penh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunway Phnom Penh
Phnom Penh Sunway Hotel
Hotel Style:
#18 Family Hotel in Phnom Penh
#20 Business Hotel in Phnom Penh
#21 Luxury Hotel in Phnom Penh
#21 Spa Hotel in Phnom Penh
#22 Romantic Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Phnom Penh staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only stayed in a deluxe room with balcony. It has a nice view of the surrounding area.”
 of 5 bubbles shahrimans2014, 21 Mar 2017 | Read review
“It's all good.”
 of 5 bubbles adore1212, 18 Mar 2017 | Read review
“could not fault airy room with everything you need”
 of 5 bubbles michellehZ7738WT, 25 Feb 2017 | Read review
“view of the square”
 of 5 bubbles gunaseg, 16 Jan 2017 | Read review
“Rooms at the front offer the best views”
 of 5 bubbles K4420JFjohns, 9 Nov 2016 | Read review
5 of 5