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Juliana Hotel Phnom Penh

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Juliana Hotel Phnom Penh
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341 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Bangalore
Reviewed 20 October 2016 via mobile

A great hotel with all the amenities one could need on a family holiday. They have a wonderful breakfast spread and a nice coffeee shop in the lobby. The approach road to the hotel though is a bit narrow and crowded. Despite that the rooms and inside of the hotel are quite peaceful

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Helpful?
Thank Kapila M
wichai p, General Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Kapila M. Warmest Greeting from Juliana Hotel Thank you for your wonderful review and we are so pleased that you enjoyed your beautiful holiday to stay in our hotel. The entire team very proud of your review and looking forward to welcoming you back to Juliana hotel on your return visit to Phnom Penh in to the near future...

Sydney, Australia
Reviewed 9 October 2016 via mobile

We booked here through a travel agent and from arrival we were very disappointed. The room was hot as the aircon was set to 30, the fridge was off and no mini bar. There was no content in the welcome folder and when asked for some all they sent up was the restaurant menu. The restaurant food was below standard...

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Helpful?
Thank David H
wichai p, General Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Value Customer Greetings from Juliana hotel Thank you for taking the time to let us know your opinion about recent stay at our hotel. We apologize for any inconvenience experienced the holiday during your stay in our hotel we acknowledge and apologize and will try to put all your experiences to update my team has a responsibility to serve...

Melbourne, Australia
Reviewed 8 September 2016

Stayed here for 3 nights. Lovely room comfortable and clean. The staff were so pleasant and helpful. The pool was fabulous apart from the afternoon it poured with rain, we just sat undercover until it blew over. Not really much to see without using a tuk tuk which the door man quickly got for us - very cheap too. Phnom...

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Helpful?
Thank Jane E
wichai p, General Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Value Customer Warmest Greeting from Juliana Hotel Thank you for choosing to stay with us and for your fantastic review of our hotel. It is wonderful to know that you have enjoyed your stay with us. I would also like to thank you for your compliments on our hotel's facilities and services, especially our staff, look forward to welcoming...

Oakville, Canada
Reviewed 2 September 2016

My husband and I went to Cambodia for our 15 year anniversary. We stayed at the Juliana Hotel while we were in Phnom Pehn for 2 nights. We called ahead and told them it was our anniversary holiday. We were supposed to arrive a day earlier but a Typhoon had hit Hong Kong, our connecting city so when we arrived...

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Thank Peanutamber
Melbourne, Australia
Reviewed 23 August 2016

Hotel very clean staff very good go out of there way to help breakfast and dinner great only neg was internet drops out a lot Big pool very clean loved it Tuk Tuks out front of hotel we had same driver they wait for you but good

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Thank w111_13
Sydney, Australia
Reviewed 10 August 2016

When we arrived the receptionist was unable to find our book in details we had to wait around while it was sorted out .We found the room to be very dark , we had to turn the light on to find our way around the room , when we looked out our window there was a wall.

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Thank maureendodd
Sunshine Coast, Australia
Reviewed 4 July 2016

We recently stayed at this hotel on our annual vacation for 3 nights. It had everything provided, an excellent location, good sized, clean rooms, a lovely pool area, helpful supportive staff, a well equipped gym and wi fi. The wi fi was not great and I had to access it down in the court yard by the pool most of...

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Helpful?
Thank Bernie K
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Bernie K, Thank you very much for your stay with us, we trusted that you have a pleasant stay. We are very glad to hear that you like the hotel's location, size of the room, swimming pool, and our services. The WIFI, we will check the internal configuration. Your valuable feedback will be shared to our management to welcoming...

Reviewed 20 June 2016 via mobile

My partner and I were supposed to arrive to the hotel around 7:30pm - however due to flight delays and airlines losing our luggage we didn't arrive until midnight. When we arrived the hotel staff were very lovely and accommodating took us and the luggage up to the room. On the morning the staff that were on reception called the...

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Helpful?
Thank Nekes
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Nekes, First of all, we are very appreciated for your time to write us a valuable feedback. We are very glad to hear that your staying experience is wonderful even you have a some problem about your luggage, and we are very welcome to assist you. Your valuable feedback will be share to our team, and will maintain for...

Launceston, Australia
Reviewed 22 May 2016

This was our first experience of Cambodia. The hotel was lovely floor boards in the rooms. The staff were most obliging and willing to assist. Service was a little slow. We had an issue with our air conditioning which was not working at all and left us in 40 degree heat but that was rectified promptly. The pool facilities were...

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Helpful?
Thank Amanda M
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Amanda M, Thank you very much to let us fulfill your holiday and your first experience in Cambodia. Most of all, thank you very much to share us your feedback regarding to your stay, which all will absolutely bring to the management, and also share among Juliana's team in order to maintain and keep up to the proper service...

Malaysia
Reviewed 18 May 2016 via mobile

First imagine - Reception are friendly .. Hotel lobby with nice decoration.. Room with clean condition.. Bed is soft and nice to sleep ... I love it.. Hotel location near at town area too.. Breakfast also not bad. I will stay back this hotel again... :)

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Thank TheTravellerMY
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear TheTravellerMY, Thank you very much for your valuable time to share us your experience with us. We are very glad to hear that your stay was met your expectation. We are looking forward to serve you again in the nearest future. Sincerely Yours Apichet Maneesinn Hotel Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Juliana Hotel Phnom Penh

Address: 16 Juliana 152 Rd., Sangkat Vealvong Khan 7 Makara, Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $77 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Juliana Hotel Phnom Penh 3.5*
Number of rooms: 82
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Also Known As:
Juliana Phnom Penh
Phnom Penh Juliana Hotel
Juliana Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Juliana Hotel Phnom Penh staff and other travellers.
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Questions? Get answers from Juliana Hotel Phnom Penh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not on ground level”
 of 5 bubbles Ger_12, 22 Mar 2017 | Read review
“Stayed 4th Floor”
  • Photo 4
  • Photo 2
  • Photo 3
 of 5 bubbles JudyC464, 17 Nov 2016 | Read review
“over looking the pool was nice.”
 of 5 bubbles SuzinaB, 6 Nov 2016 | Read review
“Room at 3rd floor was ok.”
 of 5 bubbles norberts442, 4 Nov 2016 | Read review
“Avoid a la carte.”
 of 5 bubbles 331timn, 29 Oct 2016 | Read review
5 of 5