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The Frangipani Royal Palace Hotel

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601 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Ubud, Bali, Indonesia
Reviewed 17 October 2016

Spent two nights with bike tour and loved this place. The staff very professional, helpful and friendly. The roof top restaurant was a great place for the breakfast buffet and also for dinner. Very good breakfast buffet and also good dinner menu options. Very good location...short walk to The National Museum and The Royal Palace. Close to many markets and...

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Helpful?
Thank PakScott
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest PakScott, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!!! Thank you so much for sharing your experience in staying at the Frangipani Royal Palace. I am so happy to hear that you have a wonderful stay with us, counting from friendly staff and nice restaurant to location. We will keep up our work...

Reviewed 5 October 2016 via mobile

Checked in after a long flight, the welcome was excellent and the staff were very friendly. I checked in the royal room with balcony and Jacuzzi, I loved the view of the royal palace and the river from the 6th floor. Since I was tired and just wanted to relax I stayed in room and ordered food from the hotel....

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Helpful?
Thank Shathel F
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Valued guest Shathel F, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!!! We are thrilled and excited to read your wonderful comments. We are very happy that we can make your stay becomes the memorable experience. I will certainly share this kind message to all our team members including our front desk staffs, service staffs,...

Launceston, Australia
Reviewed 1 October 2016 via mobile

Central location to be able to walk to Palace, Silver pagoda, Mekong river and many eating places to choose from. Staff extremely helpful. Rooms have everything you will need. Very clean and very quiet.

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1Thank Karen A
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Value Guest Karren A, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!!! Thank you very much for choosing to stay at The Frangipani Royal Palace and Spa and spending time to share your wonderful comment about our property! I am extremely happy to know that you like our hotel location and staff. I will pass...

Reviewed 30 September 2016 via mobile

Stayed here as part of a tour. Hotel was clean and well presented. Rooms were reasonable and staff were friendly. A night-time beer on the roof terrace was a good way to finish the day. Close to all the sights and easy to get a tuk tuk. Breakfast was ok.

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Helpful?
Thank Dave P
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Value Guest Dave P, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!!! Thank you very much for choosing to stay at The Frangipani Royal Palace and Spa and sharing such inspiring feedback on TripAdvisor. I am extremely happy to know that you like our hotel. Our hotel is well located just opposite to the Royal...

Brisbane
Reviewed 30 September 2016 via mobile

This was my 4th stay and I'll keep coming back. Guaranteed no trafficking on premises and staff are wonderful. It's simple and clean and refreshing. Kind of French white colonial but more simple lines. Best massages in Phnom Penh.... And I have had a few. Great breakfast. Rooftop pool. It's not five star but you feel well looked after. Walk...

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Helpful?
Thank Niki E
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Value guest Niki E, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!!! I would like to thank you for choosing to stay at the Frangipani Royal Palace and Spa every time you visit Phnom Penh. We are extremely happy that we could make your stay become the memorable one for each time you visit Phnom...

Billericay, England, United Kingdom
Reviewed 27 September 2016

Check in was easy....friendly young team. Comfy room with a not so great view but didnt spend much time in room anyway. Nice rooftop bar, again, great friendly staff who seemed genuinely interested in why we were in Cambodia and where we would be going

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Thank Gill H
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Value Guest Gill H, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!!! Thank you very much for sharing such inspiring feedback on TripAdvisor. I am extremely happy to know that you like our sky bar view. Our hotel located just opposite to the Royal Palace and Mekong river with an amazing view from rooftop. A...

Reviewed 26 September 2016 via mobile

Stayed four days in this hotel. Very friendly and helpful staff. Clean and comfortable room. Good location, walking distance to Royal Palace and Riverfront. Food is great at reasonable price. Nice rooftop bar and swimming pool. Will definitely stay here again in my next trip. Keep it up.

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Thank WWT118
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Value guest WWT118, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!! I would like to thank you for choosing to stay at the Frangipani Royal Palace and Spa and spare time to write us a wonderful feedback with 5-star service. Our location is very closed to most of the attractive places in Phnom Penh. Thank...

Kathmandu, Nepal
Reviewed 19 September 2016

I just went to the rooftop bar. The view from the rooftop is amazing especially around the sunset time. The staff were very helpful and nice. They served great wine. It was very spacious to even walk around with the drinks. A must visit!

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Thank traversenea
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Traversenea, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!! I would like to thank you for this great review about your recent visit to our rooftop sky bar.The comment that you share today is totally rewarding to our team and we really appreciate for your complements about the attention of our staff and...

Phnom Penh, Cambodia
Reviewed 16 September 2016 via mobile

Roof top bar awesome view as usual. 2 hours of Happy Hour, from 4.30pm to 6.30pm. Best time to chill out and avoid traffic jam. Menu was limited with food options. The same as last visit, except some change of price.

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Thank David T
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Valued Guest David T, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!!! First of all, I would like to thank you for sparing your time to provide comments on the Trip Advisor. Thank you for sharing your feedback about the menu options. I am currently work with our Executive Chef to revise some items so...

Phnom Pen, Phnum Penh, Cambodia
Reviewed 13 September 2016

the location and the roof top are great, but the staff just really is lacking in training and attitude. The price is good, but seriously the staff just puts you off on their can not be bothered attitude.

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Thank Bri A
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Valued Guest Bri A, A very warm greeting from The Frangipani Royal Palace Hotel and Spa!!! First of all, I would like to sincerely apology for unpleasant experience encountered related to staff. We are now focus on improving the services by providing both external and internal training to all staffs. You are right, our location is great mainly the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Frangipani Royal Palace Hotel is situated in the heart of Phnom Penh on the edge of the citys art district and couple of minutes walk from the bustling river front area and the historic Royal Palace.With a roof top pool and restaurant, our own spa, and spacious, comfortable rooms, the hotel is the perfect base from which to explore Cambodia’s capital. ... more   less 

Additional Information about The Frangipani Royal Palace Hotel

Address: 27 Street 178 (Corner of Royal Palace & In Front of Riverside), Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $89 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Frangipani Royal Palace Hotel 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#17 Luxury Hotel in Phnom Penh
#23 Family Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from The Frangipani Royal Palace Hotel staff and other travellers.
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Questions? Get answers from The Frangipani Royal Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a low price hotel so can't be too picky.”
 of 5 bubbles G5206CLpetert, 26 Nov 2016 | Read review
“View of royal palace from the front. Some rooms face the back”
 of 5 bubbles A4928AHryanc, 15 Nov 2016 | Read review
“Larger rooms are very nice if they are available”
 of 5 bubbles Barb_in_New_Zealand, 13 Nov 2016 | Read review
“All room are so lovely and done Cambodian style”
 of 5 bubbles dianebaroed, 12 Nov 2016 | Read review
“Get a room with a balcony”
 of 5 bubbles choonkaloonks, 5 Nov 2016 | Read review
5 of 5
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