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The Frangipani Royal Palace Hotel

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624 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Colchester, United Kingdom
Reviewed 2 December 2016 via mobile

Within very easy walking distance of the Palace and Museum this hotel is ideally located, with many restaurants nearby so we did not try the restaurant in the evening. Good room, good breakfast. Some problems with breakfast have been highlighted by previous reviewers-we experienced no such issues. Roof top pool is a real bonus. We really enjoyed our stay.

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Helpful?
1Thank jandcafer
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Jandcafer, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! Thank you for taking out time to share your valuable feedback. Yes, our central location in close proximity to major tourist spots and the vibrant riverside is a key feature. We are glad that our International Breakfast Buffet met your needs. Yes, our...

Singapore, Singapore
Reviewed 30 November 2016

We stayed here for three nights and we enjoyed our ourselves. The hotel is a stone's throw from Mekong River, making it very convenient for anyone that desires a stroll along the river anytime you like. Also, the Royal Palace and the National Museum are a short walk away, plus there are plenty of tuk-tuks waiting outside if you wish...

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1Thank BryanMah
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Bryan Mah, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! We would like to thank you for taking out time to share your valuable feedback. Yes, our central location with close proximity to major tourist spots and the riverside is a key feature. We are happy that our staff, rooms and features...

Worcester, Massachusetts
Reviewed 29 November 2016

I'm not sure what those who have posted poor reviews were expecting. This is an excellent hotel - the location is spectacular, a short walk to the Royal Palace, the riverfront area, National Museum, etc. The rooms are spacious and clean and have a proper bathroom (no toilet sprayer and an actual bathtub). The rooftop deck is a great place...

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2Thank bd9902
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest bd9902, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out time to share your valuable feedback. Not only does it help us betterment of our services and standards, it also boots our morale to do our best each day. Yes, our central...

London, United Kingdom
Reviewed 28 November 2016 via mobile

This hotel has bags of character. The view from my room was spectacular looking right out over the Royal palace complex - to one side I saw dawn over the river and to the other sunset over the national museum was wonderful. The room itself was quirky and fun. Okay so the bathrooms and aircon weren't the most modern -...

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3Thank PennyL2811
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest PennyL2811, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of we would like to thank you for taking out valuable time to share your review on your stay with us. Every feedback we receive, helps us to not only better our services and standards but also boots our morale to deliver our...

Tauranga, New Zealand
Reviewed 28 November 2016

Rooms were nice, clean and well appointed. Staff friendly and helpful. Meals were good, especially enjoyed the great breakfast selection. Rooftop pool area is in real need of some maintenance and a spruce up but the pool was clean and very welcome. Great views from the pool area. Location couldn't be better, close to the Palace, museum and waterfront etc....

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3Thank Karen A
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Ms. Karen C, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out valuable time to share your review with us. Each feedback helps us to better our services and standards. We are glad that we could meet your culinary expectations. Our team...

Hawaii
Reviewed 26 November 2016

Next to the Tonle Sap River and close to the Royal Palace as well as the National museum, lots of restaurants along the riverbank. River cruise boats are just a few minutes away. The view from the 8th floor is great, especially at night. The hotel is old though and upkeep is lacking.

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Thank Peter T
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Peter T, A very warm greeting from  The Frangipani Royal Palace Hotel & Spa! We would like to thank you for your feedback on your stay. Yes, our central location in close proximity to tourist attractions and the riverside is a key USP. The views from our rooftop pool and Sky Bar is indeed splendid. We...

Newcastle, Australia
Reviewed 22 November 2016 via mobile

We arrived for a two night stay on 20 November. For a 4 star hotel we were very disappointed. We had just spent 3 weeks travelling throughout Vietnam and the service, guest interactions, quality and accommodation was far superior to this hotel - all the hotels we stayed in previously were 4 star. The hotel itself was not very welcoming....

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Thank Gail G
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Gail G, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out time to share your valuable and detailed feedback about your stay with us. Every constructive feedback from our valued guests helps us to better our services and standards. We sincerely apologize...

Sydney, Australia
Reviewed 18 November 2016 via mobile

Stayed 3 nights. Close to Royal Palace, and everything really. Rooftop pool and bar are fabulous to wind down in a day spent exploring. Our room was clean, cool with a comfortable bed. The hotel supports disadvantaged young people and it has a great feel to it. Highly recommend.

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Thank 22lulu
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest 22lulu, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! We would like to thank you for taking out valuable time to share your review about your stay.We are happy that o ur facilities and rooms were up to your expectations. Yes, our rooftop Royal Sky Bar and the pool with a Jacuzzi is...

Danville, California
Reviewed 16 November 2016

Phnom Penh's tourist quarter is right around the bend. Walk a couple blocks and you are at the riverside, where there are restaurants, bars, lounges, you name it. Also right across from the Royal Palace. Service is good here, they are attentive. As for the rooms, really does feel like a boutique. Big things for me was the water pressure...

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Thank Ryan C
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Mr. Ryan C, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for sharing your detailed review regarding your stay with us. Yes, our central location in close proximity to famous tourist spots and the riverside is a key USP. We are glad our team were able...

Victoria, Austrlaia
Reviewed 15 November 2016

(6/6 of tour). This was the last stop for us on our tour of Vietnam & Cambodia. I must say the only good thing about this Hotel is the location, the rooftop pool & the staff. It was a big let down for us. It has great views of the river, Royal Palace & other tourist attractions & is close...

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1Thank binnstay
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Valued Guest Binnstay, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! We would like to thank you for your constructive feedback. Every feedback we receive helps us to better our services and standards. We are indeed concerned that you did not find our property to meet your expectations in lines with the décor and design...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Frangipani Royal Palace Hotel is situated in the heart of Phnom Penh on the edge of the citys art district and couple of minutes walk from the bustling river front area and the historic Royal Palace.With a roof top pool and restaurant, our own spa, and spacious, comfortable rooms, the hotel is the perfect base from which to explore Cambodia’s capital. ... more   less 

Additional Information about The Frangipani Royal Palace Hotel

Address: 27 Street 178 (Corner of Royal Palace & In Front of Riverside), Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $77 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Frangipani Royal Palace Hotel 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#17 Luxury Hotel in Phnom Penh
#23 Family Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from The Frangipani Royal Palace Hotel staff and other travellers.
5 questions
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Questions? Get answers from The Frangipani Royal Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some central rooms do not have windows but are very quiet”
 of 5 bubbles Beewoman2, 10 Jan 2017 | Read review
“Top floor rooms have a very nice view”
  • 7th floor room
  • 7th floor room
  • &th floor room
 of 5 bubbles IngaL346, 28 Dec 2016 | Read review
“Choose high floor and definitely meet Rajiev:)”
 of 5 bubbles Dan110703, 27 Dec 2016 | Read review
“Avoid the 7th floor at all costs”
 of 5 bubbles BriA_12, 25 Dec 2016 | Read review
“ask for a room with a balcony”
 of 5 bubbles Bhoops2011, 23 Dec 2016 | Read review
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