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Diplomat Hotel and Business Center

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Diplomat Hotel and Business Center
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131 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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Barcelona, Spain
Reviewed 3 days ago NEW

I had a very mixed experience when it comes to this hotel. The hotel itself is very nice, with spacious rooms, decent decoration, and great views. It is on the top location just metres away from the famous Tower, which can be seen from some rooms. The staff was nice, but we had an incident and I am still not...

Thank HappyFrogTravels
Kaunas, Lithuania
Reviewed 1 week ago NEW

Fine hotel with an original architecture, large lounge, good breakfast, helpful staff. Elevators are quick and silent. Wat is not so practical that the only computer with internet is close to a bar and it is difficult to concentrate if you need to do some quick work.

Thank ProfessorKaunas
Reviewed 20 January 2017

Diplomat Hotel is situated in the very center of business district of Astana. 14 minutes of walk to Khan Shatyr, 3 minutes to Bayterek. Hotel itself is good and worthy to stay in. Spacious rooms. The bar, which is open until late. Good restaurant, sauna.

Thank Alexey T
London, United Kingdom
Reviewed 6 November 2016

The room was spacious and comfortable and I had booked it for what i considered a reasonable price, especially given the location of the hotel. However the hotel is yet to provide a level of service equivalent to its other facilities. The first problem was in trying to find a restaurant available in the evening for hotel guests. It was...

Thank Blank70
Voorschoten, The Netherlands
Reviewed 17 October 2016

Pro: Perfect location, opposite of Bayterek. Easy transport from/to Astana airport at daytime (06.00 - 21.00). Busstop line 10 (90 Tenge p.p., very frequent, takes about 30 minutes) just 5 minutes from the hotel. At night we used the Ecotaxi, easy to arrange at a special boot at the left side of the exit of the arrival hall for 2700...

Thank MarcelTraveller
Hong Kong, China
Reviewed 14 October 2016

Had high hopes because of the location and convenience to the city, but the room was a disappointment. It's a big room, but feels empty. The bathroom had no amenities. Not even tissues? The breakfast was marginal at best and the coffee was gross. This hotel needs to modernize and bring its service level up to meet the price point....

1Thank steve15182
United States
Reviewed 6 October 2016

I stayed at the Diplomat twice, in Standard and Deluxe rooms. Both rooms are of decent quality, a bit dated, but functional and nice. The beds were large but old. Interestingly, housekeeping seems to reuse the shampoo and conditioner bottles, which was a bit unexpected as a foreign tourist. Our check-in process was very easy and the hotel staff were...

Thank Claire D
Reviewed 25 September 2016

With stayed in this hotel for one night only doing our September trip to Kazakhstan. And I have to say my opinion about this hotel is rather mixed. Hotel/location. Location of the building is one of its strongest point. It is located in the center of the modern part of Astana. Literally five minutes walk from the Bayterek tower. It...

2Thank piotrelszkowski
Reviewed 23 September 2016

Rooms were spacious, good service, Breakfast is fresh and delicious. We enjoyed SPA and pool which is located near Hotel and it if free for the guests. Internet connection should be improved though. Weak connection in the rooms and TVs are old fashioned, without HDMI port.

Thank Otabek J
Jerusalem, Israel
Reviewed 20 September 2016

The hotel is in the heart of Astana, you can walk almost to any place in the city, the sevice was excelent, very pleasent staff, helpfull,experienced, polite and cooperative, the rooms are very clean, the view from the rooms face the city tower, breakfast with a large variety of food, I definitely recommend this hotel to travelers to Astana

Thank jchahar

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Diplomat Hotel & Business Center in Astana is a First Class full service hotel with excellent location in the city center of the capital. Behind the rounded, modern façade the Diplomat Hotel & Business Center offers large, comfortable and stylish rooms and suites with warm colours and tall windows with panoramic views. Enjoy superb dining in El Gaucho Argentinian restaurant with carefully selected top class meat, grilled over open fire. On the 21st floor, you will find the DIP Lounge, where we offer an astonishing panoramic view of Astana and Japanese cuisine and selection of inspiring drinks from our Sky Bar. The Lobby Bar is open 24/7 and is the natural meeting venue in the city. Select something to eat from our rich menu or just have a drink and relax while watching the Baiterek Monument just in front of the hotel. When you feel for some recreation, you have free access to the Bali Spa with gym, pool, saunas and Hamam. In the Bali Spa we are proud to offer various treatments for your body and health with massage and beauty saloon, and refreshing healthy fresh juices from the Bali Spa Bar. The Diplomat Hotel & Business Center offers convenient Meeting & Event solutions. The Baiterek Ballroom is perfect for big banquets, congresses or exhibitions. For smaller meetings, we recommend our luxury and comfortable VIP rooms. Always in the Diplomat Hotel & Business Center: Free WiFi, Complimentary Breakfast, 24h Room Service, Laundry Service, Multi Lingual Staff. ... more   less 

Additional Information about Diplomat Hotel and Business Center

Address: D. Kunayev Str. 29/1, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $113 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diplomat Hotel and Business Center 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Diplomat Hotel Astana
Hotel Style:
#3 Spa Hotel in Astana
#6 Luxury Hotel in Astana
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Questions & Answers

Questions? Get answers from Diplomat Hotel and Business Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View overlooking the tower”
  • View from the top floor bar
 of 5 bubbles HappyFrogTravels, 22 Mar 2017 | Read review
“very nice view to a city from the higher flors”
 of 5 bubbles ProfessorKaunas, 18 Mar 2017 | Read review
“There are often parties in the hotel. On higher floors you have less noise from these events.”
  • Rather large rooms
  • Room 607
  • Room 607 at 03.30 when we arrived
 of 5 bubbles MarcelTraveller, 17 Oct 2016 | Read review
“high floors facing the city tower”
 of 5 bubbles jchahar, 20 Sep 2016 | Read review
“Top floor with baytarek view”
 of 5 bubbles kiltmaker2, 23 Aug 2016 | Read review
5 of 5