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Rixos President Astana Hotel

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$1,162*
US$961*
US$969*
US$1,162*
US$961*
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Rixos President Astana Hotel
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318 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Oakville, Canada
Reviewed 4 days ago NEW

The Rixos President Hotel is very centrally located in Astana. It is one of the oldest one in the modern city. Mind you, most of Astana is less than 20 years old and the Rixos is probably 15. The hotel needs to be more business friendly. Power outlets in the guest rooms are minimal and only caters to the Central...

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Helpful?
Thank imranahmad2017
Sharm El Sheikh, Egypt
Reviewed 2 weeks ago

The hotel is located in a nice area and in the center of the city . There are a lot of professional staff at the hotel makes you happy . I liked so much architecture , design and my room . Breakfast was so nice & tasteful. I might recommend the hotel for M.I.C.E. business due its meeting rooms and...

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Thank ozan_soykurt
Washington DC, District of Columbia
Reviewed 2 weeks ago

The place is chock-full of activity, restaurants, activity, spa, swimming pool, and the rooms are large, clean, and well appointed, including with highly functional internet and free VOIP phone calls to anywhere in the world you can reach by Internet. It's style is a bit Dubai-like for me, big columns in the gigantic public space on the first floor. Minor...

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Thank Gabriel_Winter
Reviewed 3 weeks ago via mobile

Love it just like you are in haven the lobby is amazing customer service very professional smiling all the time at the lobby there is a beautiful bar with live music and as well they have in the lobby nice very nice restaurant you have server luxury shops and the rooms are very large and clean breakfast is amazing overall...

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Helpful?
Thank Tony C
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Guest (Tony C) Thank you for choosing Rixos President Hotel Astana and for sharing this excellent review of your recent stay with us. Firstly, I am extremely pleased to see that you had such a wonderful experience staying with us. It was a pleasure to read that our staff went above and beyond to ensure you enjoyed your experience....

Tel Aviv, Israel
Reviewed 15 April 2017

10 years since opening, the maintenance in starting to give up... There is not even one free power inlet in the room to charge your devices and connect the laptop. The TV size and quality is sub-standard! most annoying early check-in policy! they would charge you for a day stay (full price, regardless your actual booking) if you check in...

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1Thank baruch g
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Guest (Baruch G) Thank you for taking the time to provide feedback on your recent experience at Rixos President Hotel Astana . Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We would like to assure you that in the nearest future we are planning...

Astana, Kazakhstan
Reviewed 24 March 2017

It was very nice room, spa and swimming pool it's very nice. We enjoy it too much. Hotel breakfast was very delicious. We made reservation for honeymoon roon it was with roses and cake. Hotel was very comfortable. Thanks we liked too much

Review collected in partnership with this hotel
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Helpful?
Thank Muhammed K
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear guest (Muhammed K), Thank you very much for choosing Rixos President Hotel Astana for your trip and leaving such a positive feedback. We are happy to find out that you enjoyed your stay with us. Please accept our special thanks for such the positive assessment of our rooms, breakfast and pool area. Comments like yours inspire us to work...

Karaganda, Kazakhstan
Reviewed 21 March 2017

Another visit to this place has not disappointed me. This time, it was like coming home. Rixos staff took care of all my requests (including moving me to the room with all the facilities we requested). I felt that their desire to have my stay comfortable was taken on as a personal issue, rather than as a duty. When I...

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Helpful?
Thank Phillipa S S
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Ms. Schulleri, Thank you for choosing Rixos President Hotel Astana. I would like to express my personal thanks for sharing with us your appreciation about our team work. It is really nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition on the service...

Singapore
Reviewed 21 February 2017 via mobile

As I mentioned in my review of Rixos Almaty, service can be poor in Kazakhstan. I've lost count of the number of times I've been met by poor and even hostile customer service reps. This is not the case here. The staff are professional and welcoming. The presence of an Irish bar on the ground floor was especially welcome. Great...

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Helpful?
1Thank LeeWilson29
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Guest (LeeWilson29), Thank you for choosing Rixos President Hotel Astana and taking the time to review your recent stay with us. We are honored to have welcomed you to Rixos President Astana Hotel, and delighted to hear you enjoyed your stay and your dining experiences here and deeply appreciate that you are recommending our property to the readers of...

Amman, Jordan
Reviewed 20 February 2017

Spa: For sport lovers, I believe that Rixos spa should be your destination, as they have a large indoor swimming pool, well equiped gym, 2 Finnish saunas, steam, turkish bath, and massage. Staff: Very friendly, cooperative, and professionals. Rooms: I liked the russian design rooms, it's cozy, and mekes it more worm in the winter, but they should have a...

Review collected in partnership with this hotel
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1Thank samerJildeh
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Guest ( samerJildeh ), Thank you for taking the time to share your experience with us. We were so pleased to learn of your fantastic review of Rixos President Hotel Astana stay, and deeply appreciate that you are recommending our property to the readers of TripAdvisor. We do pride ourselves on our service here and we would like to...

Doha, Qatar
Reviewed 10 February 2017 via mobile

Ideally located within walking distance (in summer) of some main Astana attractions, the Rixos offers great service for very reasonable prices for a hotel of its category. Great staff, nice rooms, very clean, and let's not forget the 24*7 Irish pub at the far end of the lobby. Highly recommended.

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Helpful?
Thank WoburnExpress
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Guest (WoburnExpress), Thank you for sharing this fantastic review of your recent stay here at Rixos President Hotel Astana. I am so glad to hear about your great stay, from the convenience to location of the hotel to the detail about hotel facilities. We do pride ourselves on our service here and that you found my staff incredibly friendly...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Rixos President Astana combines the peak of comfort and luxury in Astana. Classically inspired yet fresh and eco-friendly, this luxury hotel's accommodation options are among the city's most spacious. Of the 184 guest units, including 4 Junior Suites, 2 Premium Suites, 12 Presidential Suites and 2 Royal Suites, the most spacious accommodation in Astana, all are offering magnificent view of the city. In-room facilities are geared to the needs of international business travelers. Rixos President Astana blends local tastes and world cuisines with style and luxury. Destined to be among the city's hottest see-and-be-seen destinations, Rixos President Astana features lifestyle restaurants with the finest dining and nightlife in Astana. Our international and globally experienced Food & Beverage Team provides the best and most authentic culinary experiences. Located in the heart of Astana, Rixos Wellness & SPA is city's most luxurious retreat. A place to unwind, restore and invigorate the body and mind. Surrounded by gentle interiors, advanced fitness equipment, an expansive swimming pool, steam room, sumptuous treatment areas, it brings relaxation, wellness and fitness to the core. The Spa features relaxing treatment rooms as well as the sensual bathing retreats Hamam, which allows fully immerse in exotic Turkish ritual ambience. Relaxation lounge is the ideal place to have a rest between appointments. The Spa offers an extensive range of treatments, including different types of massage, facials and body treatments. Rixos President Astana offers over 1,000 square meters of functional space, including seven meeting and event facilities to host official receptions, conferences, business and private meetings and banquets. Choose from our many distinguished venues, and our attentive staff will organize, oversee and deliver every last detail of your event, conference or special occasion. Discover flexible spaces that adapt perfectly to your meeting purpose. ... more   less 

Additional Information about Rixos President Astana Hotel

Address: Kunayeva St. 7, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $156 - $1,507 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos President Astana Hotel 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Rixos President Astana
Hotel Style:
#1 Business Hotel in Astana
#1 Spa Hotel in Astana
#3 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Rixos President Astana Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the front have a better view.”
imranahmad2017, 24 May 2017 | Read review
“Back and away from the front of the hotel, maybe, to promote quiet, but I think basically all of them are good.”
Gabriel_Winter, 13 May 2017 | Read review
“Avoid rooms at the end of the hallway (xx26...) - maid room is next door, tends to be noisy”
baruchg_12, 15 Apr 2017 | Read review
“Double room”
, 24 Mar 2017 | Read review
“Lower level rooms”
Yazaksami, 9 Sep 2016 | Read review
5 of 5
Hotels.com
US$961* /night
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Expedia.comUS$969
Hotwire.comUS$961
HotelQuicklyUS$1,162
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*Disclaimer
Prices are for 1 room, 2 adults
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