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Rixos President Astana Hotel

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Rixos President Astana Hotel
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301 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Astana, Kazakhstan
Reviewed 9 August 2016 via mobile

My favorite hotel in Astana! It's located in the city center with beautiful view . Welcoming team , perfect service! It's best place for event or wedding. And what is my lovely things at this hotel it's a food!!!! Italian chef Oreste Mancini create gastronomical masterpieces! You will really enjoy it! Lunch or dinner at L'Olivo restaurant will make you...

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Helpful?
Thank MariaKleo
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear MariaKleo, Thank you for taking the time to write such a lovely review. I am delighted to read that you had such a great time when visit us and would like to thank you for your compliments towards the hotel. Your generous words of praise will certainly be conveyed to Oreste Mancini and shared among our team member. We...

Reviewed 8 August 2016 via mobile

The best pace in Astana in terms of food quality, amazing talented chef that takes you to another level of dining luxurious experience Amazing ideas for brunch every Sunday and a lot of variety in food from international cuisines Highly Recommended

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Helpful?
Thank neruub n
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear neruub n, Thank you for taking the time to share your experience with us. We were so pleased to learn of your fantastic review of Rixos President Hotel Astana. It fills us with great joy to know that you had great experience whilst you were staying with us. We pride ourselves on our personalized service, so it is always...

Istanbul, Turkey
Reviewed 5 August 2016

It would not be outlandish to say that this Rixos is one of the best in Central Asia Region. With its great location, it has all the amenities for which a business traveller may ask. The Spa and Fitness room were more than adequate. Although I never used it myself, I would imagine that free international calling from their IP...

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Helpful?
Thank Kamillo681
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Kamillo681, Thank you very much for taking your time to review your recent stay with us. I am delighted to know that you found Rixos President Astana to be the "outlandish hotel" with great amenities that met your expectations. At Rixos President Hotel Astana, the comfort and satisfaction of our esteemed guests is always our priority. I sincerely apologies,...

Vancouver, Canada
Reviewed 25 July 2016

Loved my stay at the Rixos Astana and was very glad I splurged to treat myself. Hotel held up to Rixos name, and was just the same as the 3 other properties in Kazakastan; clean, quiet luxurious rooms, great breakfast and excellent staff. Hotel is a bit of walk to restaurants and famous dome mall, but main pedestrian stip is...

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Helpful?
Thank Leslie B
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Leslie B Thank you very much for taking your time to review your recent stay with us. We are glad to read that you enjoyed stay with us. I will be passing on your brilliant feedback to the rest of my team .I’m thrilled to learn that my staff did everything possible to make your stay a memorable one....

Reviewed 6 July 2016

NIce luxery hotel in the city center with SPA. It has a wide secured area. From the hotel you can easily reach main sightseeings. Breakfast is very good. In the hotel in the evening you can go the pub, that is placed in front of the hotel lobby.

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Helpful?
Thank maxx1e
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear maxx1e, Thank you for sharing this brilliant review of your stay with us. I am delighted that you were able to visit our Irish Pub and the Spa Center and that you found them all to be cozy and comfortable. I will be sharing these great comments with our managers. Once again, thank you for such a wonderful feedback....

Reviewed 29 June 2016

Rixos Astana location is marvellous, rooms are quite and big enough. Service is very good. Irish pub near the lobby is very cozy and nice one. They have Guiness there. Hotel's spa&gym are really good. But prices are huge, even comparing to Europe

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Helpful?
Thank Vit D
Kantarcioglu, Asst. General Manager (Operations). at Rixos President Astana Hotel, responded to this review

Dear Vit D, Thank you very much for taking your time to write this wonderful review about your stay with us at Rixos President Hotel Astana. I am delighted to hear that you had a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our central location, well appointed rooms, and perfect service. We...

London, United Kingdom
Reviewed 27 June 2016

Huge Russian style hotel with massive vaulted ceilings and luxury fitting. Rooms are well equipped and plush. Food is very good and service excellent. Astana is a generally bleak city and there are no great views from the hotel Windows. However the hotel is opulent and luxurious.

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Helpful?
Thank AidaAinsworth
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear AidaAinsw, Thank you very much for your lovely review. I am pleased to hear that you had an amazing stay with us at Rixos President Hotel Astana. I am pleased to hear that you had such wonderful experience and great time, and I am pleased that every member of my staff went above and beyond to assure your satisfaction...

Metro Manila, Philippines
Reviewed 26 June 2016

I really enjoyed my stay at the Rixos. The rooms are large and clean and, most importantly, the staff are very friendly. I was even being delivered great capacinos at breakfast without needing to ask. The hotel has a lot more charm than usual and is very close to the main areas of interest and a lot of good food...

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Helpful?
1Thank Craig_Sugden
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Craig_Sungden, Thank you for taking the time to share your recent stay with us at Rixos President Hotel Astana. I am very pleased to see that you had a fantastic stay; in particular I am delighted to see that my team were helpful during your time with us - ultimately making your stay very comfortable. We pride ourselves on...

Astana, Kazakhstan
Reviewed 18 June 2016

Very good room. Excellent food service on the bar terrace. Beer prices very high - probably the worst in Astana. Breakfast is varied and plentiful. There is an interesting outdoor garden restaurant/bar.

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Helpful?
Thank LaurenceNerja
Kantarcioglu, Asst. General Manager (Operations). at Rixos President Astana Hotel, responded to this review

Dear LaurenceNerja, Thank you so much for your review. I am delighted that you found us and were happy with your choice. It is the pleasure of myself and my team to take care of you during your visit and I thank you for your compliments towards them. I very much hope we shall get the opportunity to welcome you...

Reviewed 14 June 2016 via mobile

Breakfast is very delicious here, big choice of food! Always nice staff and very friendly. Good service and the atmosphere is good in Lolivo restaurant. Good day is starting with a cup of coffee and fresh orange juice in amazing hotel "Rixos President Astana".

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Helpful?
Thank Aliya M
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Aliya M, Thank you for sharing this brilliant review of your stay with us. All the team here aim to create an atmosphere and feeling of home and relaxation – so to read your review is such rewarding feedback for us. I am delighted that you were able to visit our L’Olivo and Al Farabi Restaurants and that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Rixos President Astana combines the peak of comfort and luxury in Astana. Classically inspired yet fresh and eco-friendly, this luxury hotel's accommodation options are among the city's most spacious. Of the 184 guest units, including 4 Junior Suites, 2 Premium Suites, 12 Presidential Suites and 2 Royal Suites, the most spacious accommodation in Astana, all are offering magnificent view of the city. In-room facilities are geared to the needs of international business travelers. Rixos President Astana blends local tastes and world cuisines with style and luxury. Destined to be among the city's hottest see-and-be-seen destinations, Rixos President Astana features lifestyle restaurants with the finest dining and nightlife in Astana. Our international and globally experienced Food & Beverage Team provides the best and most authentic culinary experiences. Located in the heart of Astana, Rixos Wellness & SPA is city's most luxurious retreat. A place to unwind, restore and invigorate the body and mind. Surrounded by gentle interiors, advanced fitness equipment, an expansive swimming pool, steam room, sumptuous treatment areas, it brings relaxation, wellness and fitness to the core. The Spa features relaxing treatment rooms as well as the sensual bathing retreats Hamam, which allows fully immerse in exotic Turkish ritual ambience. Relaxation lounge is the ideal place to have a rest between appointments. The Spa offers an extensive range of treatments, including different types of massage, facials and body treatments. Rixos President Astana offers over 1,000 square meters of functional space, including seven meeting and event facilities to host official receptions, conferences, business and private meetings and banquets. Choose from our many distinguished venues, and our attentive staff will organize, oversee and deliver every last detail of your event, conference or special occasion. Discover flexible spaces that adapt perfectly to your meeting purpose. ... more   less 

Additional Information about Rixos President Astana Hotel

Address: Kunayeva St., 7, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $184 - $820 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos President Astana Hotel 5*
Number of rooms: 184
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Also Known As:
Rixos President Astana
Hotel Style:
#1 Spa Hotel in Astana
#1 Business Hotel in Astana
#2 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Rixos President Astana Hotel staff and other travellers.
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Questions? Get answers from Rixos President Astana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level rooms”
 of 5 bubbles Yazaksami, 9 Sep 2016 | Read review
“South-side rooms have greater view”
 of 5 bubbles 326vitd, 29 Jun 2016 | Read review
“Try to get a room up to the 3rd floor for the view.”
 of 5 bubbles L2_R3, 26 May 2016 | Read review
“All rooms similar”
 of 5 bubbles jamesbZ5639EF, 17 Apr 2016 | Read review
“Just ask for what you want. My room had terrific views over the green line, Astana's Central Park.”
 of 5 bubbles DunxEnright, 1 Mar 2016 | Read review
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