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Rixos President Astana Hotel

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296 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Reviewed 6 July 2016

NIce luxery hotel in the city center with SPA. It has a wide secured area. From the hotel you can easily reach main sightseeings. Breakfast is very good. In the hotel in the evening you can go the pub, that is placed in front of the hotel lobby.

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Helpful?
Thank maxx1e
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear maxx1e, Thank you for sharing this brilliant review of your stay with us. I am delighted that you were able to visit our Irish Pub and the Spa Center and that you found them all to be cozy and comfortable. I will be sharing these great comments with our managers. Once again, thank you for such a wonderful feedback....

Reviewed 29 June 2016

Rixos Astana location is marvellous, rooms are quite and big enough. Service is very good. Irish pub near the lobby is very cozy and nice one. They have Guiness there. Hotel's spa&gym are really good. But prices are huge, even comparing to Europe

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Helpful?
Thank Vit D
Kantarcioglu, Asst. General Manager (Operations). at Rixos President Astana Hotel, responded to this review

Dear Vit D, Thank you very much for taking your time to write this wonderful review about your stay with us at Rixos President Hotel Astana. I am delighted to hear that you had a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our central location, well appointed rooms, and perfect service. We...

London, United Kingdom
Reviewed 27 June 2016

Huge Russian style hotel with massive vaulted ceilings and luxury fitting. Rooms are well equipped and plush. Food is very good and service excellent. Astana is a generally bleak city and there are no great views from the hotel Windows. However the hotel is opulent and luxurious.

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Helpful?
Thank AidaAinsworth
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear AidaAinsw, Thank you very much for your lovely review. I am pleased to hear that you had an amazing stay with us at Rixos President Hotel Astana. I am pleased to hear that you had such wonderful experience and great time, and I am pleased that every member of my staff went above and beyond to assure your satisfaction...

Metro Manila, Philippines
Reviewed 26 June 2016

I really enjoyed my stay at the Rixos. The rooms are large and clean and, most importantly, the staff are very friendly. I was even being delivered great capacinos at breakfast without needing to ask. The hotel has a lot more charm than usual and is very close to the main areas of interest and a lot of good food...

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Helpful?
1Thank Craig_Sugden
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Craig_Sungden, Thank you for taking the time to share your recent stay with us at Rixos President Hotel Astana. I am very pleased to see that you had a fantastic stay; in particular I am delighted to see that my team were helpful during your time with us - ultimately making your stay very comfortable. We pride ourselves on...

Astana, Kazakhstan
Reviewed 18 June 2016

Very good room. Excellent food service on the bar terrace. Beer prices very high - probably the worst in Astana. Breakfast is varied and plentiful. There is an interesting outdoor garden restaurant/bar.

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Helpful?
Thank LaurenceNerja
Kantarcioglu, Asst. General Manager (Operations). at Rixos President Astana Hotel, responded to this review

Dear LaurenceNerja, Thank you so much for your review. I am delighted that you found us and were happy with your choice. It is the pleasure of myself and my team to take care of you during your visit and I thank you for your compliments towards them. I very much hope we shall get the opportunity to welcome you...

Reviewed 14 June 2016 via mobile

Breakfast is very delicious here, big choice of food! Always nice staff and very friendly. Good service and the atmosphere is good in Lolivo restaurant. Good day is starting with a cup of coffee and fresh orange juice in amazing hotel "Rixos President Astana".

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Helpful?
Thank Aliya M
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Aliya M, Thank you for sharing this brilliant review of your stay with us. All the team here aim to create an atmosphere and feeling of home and relaxation – so to read your review is such rewarding feedback for us. I am delighted that you were able to visit our L’Olivo and Al Farabi Restaurants and that you...

Gothenburg, Sweden
Reviewed 8 June 2016 via mobile

This is truly a wonderful hotel. It looks great both from the outside and inside. Very nice staff in the reception. Location is very good. Room was super comfortable and nice. We visited the spa a couple of times and it was very relaxing and luxurious. We can really recommend this hotel!

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Helpful?
Thank swedishtravellers
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear swedishtravellers, Thank you so very much for taking the time to review The Rixos President Hotel Astana. It was such a pleasure to have you staying with us and I very much hope to have the opportunity to welcome you back in the near future. Thank you for your extensive compliments toward the team and SPA of course. I...

Amman Governorate, Jordan
Reviewed 5 June 2016 via mobile

Ive been told this is the best hotel in Astana and I wouldnt be surprised. The hotel is very accomodating and most of the essential staff speak english. The food is excellent. The hotel arranged several special dinners for our group and it was on par with top michellen level food. The bar on the ground floor has live music...

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Helpful?
Thank NasserB20142014
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear NasserB20142014, Thank you so much for sharing this excellent review of your stay with us. It fills me with great pride to learn that you chose The Rixos President Hotel Astana and that we made your experience with us memorable. Our F&B Manager and Executive Chief will be delighted to read that you enjoyed the quality of the food...

Park City, Utah
Reviewed 1 June 2016

This is a quirky hotel with somewhat over the top design but it is a nice hotel with good service. The hotel reflects Astana which is very nice but all new and over the top. The room was large with a sitting room, office, two bathrooms and a nice bed. Nice products and tub made the heated floored bathrooms nice....

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Helpful?
Thank VoxVolpe
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear VoxVolpe, I am quite touched by your delightful review, thank you for taking the time to share your experience of The Rixos President Hotel Astana with other travelers. It is a pleasure for us to know that our guest was happy and delighted with us. We hope to welcome you back again to Rixos President Hotel Astana to experience...

Reviewed 31 May 2016

We arrived at the Rixos and checking in was quite straight forward. The receptionist was smiley but not so the huge security type guards who were standing around in reception. We went up to our room which was adequate but the whole floor and room smelled a bit musty! The bedroom was clean as we arrived, the bed and pillows...

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Helpful?
Thank Melissa W
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear Mellissa W, Thank you for taking the time to provide detailed feedback on your recent experience at Rixos President Astana. We are sorry to hear that your experience was less than perfect. We would like to assure you that in the nearest future we are planning the reconstruction and renovation of the hotel in order to corroborate more comfortable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Rixos President Astana combines the peak of comfort and luxury in Astana. Classically inspired yet fresh and eco-friendly, this luxury hotel's accommodation options are among the city's most spacious. Of the 184 guest units, including 4 Junior Suites, 2 Premium Suites, 12 Presidential Suites and 2 Royal Suites, the most spacious accommodation in Astana, all are offering magnificent view of the city. In-room facilities are geared to the needs of international business travelers. Rixos President Astana blends local tastes and world cuisines with style and luxury. Destined to be among the city's hottest see-and-be-seen destinations, Rixos President Astana features lifestyle restaurants with the finest dining and nightlife in Astana. Our international and globally experienced Food & Beverage Team provides the best and most authentic culinary experiences. Located in the heart of Astana, Rixos Wellness & SPA is city's most luxurious retreat. A place to unwind, restore and invigorate the body and mind. Surrounded by gentle interiors, advanced fitness equipment, an expansive swimming pool, steam room, sumptuous treatment areas, it brings relaxation, wellness and fitness to the core. The Spa features relaxing treatment rooms as well as the sensual bathing retreats Hamam, which allows fully immerse in exotic Turkish ritual ambience. Relaxation lounge is the ideal place to have a rest between appointments. The Spa offers an extensive range of treatments, including different types of massage, facials and body treatments. Rixos President Astana offers over 1,000 square meters of functional space, including seven meeting and event facilities to host official receptions, conferences, business and private meetings and banquets. Choose from our many distinguished venues, and our attentive staff will organize, oversee and deliver every last detail of your event, conference or special occasion. Discover flexible spaces that adapt perfectly to your meeting purpose. ... more   less 

Additional Information about Rixos President Astana Hotel

Address: Kunayeva St. 7, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $162 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos President Astana Hotel 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Rixos President Astana
Hotel Style:
#1 Business Hotel in Astana
#1 Spa Hotel in Astana
#3 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Rixos President Astana Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level rooms”
 of 5 bubbles Yazaksami, 9 Sep 2016 | Read review
“South-side rooms have greater view”
 of 5 bubbles 326vitd, 29 Jun 2016 | Read review
“Try to get a room up to the 3rd floor for the view.”
 of 5 bubbles L2_R3, 26 May 2016 | Read review
“All rooms similar”
 of 5 bubbles jamesbZ5639EF, 17 Apr 2016 | Read review
“Just ask for what you want. My room had terrific views over the green line, Astana's Central Park.”
 of 5 bubbles DunxEnright, 1 Mar 2016 | Read review
5 of 5
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