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Rixos President Astana Hotel

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Rixos President Astana Hotel
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303 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Reviewed 27 November 2015

Loved the place. Team totally unapologetically, with true will to help you all time. Twice a day a bedroom cleaning, what is quite pleasant whom to rest after lunch. Hotel premises, decoration, interior design and spa are wonderful. Breakfast delivers to best expectations. Perhaps we'll see again 😀😉☺

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Helpful?
Thank Carlos R
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Guest, The team and maangement of Rixos President Astana sincerely thanks you for the feedback on your stay at our hotel. We are truly delighted to learn that the facilities and services met your expectations and looking forward to seeing you again with us. Sincerely, Elena Shvarts elena.shvarts@rixos.com

Reviewed 25 November 2015 via mobile

Wonderful SPA services and reception services. Astana is develop city, and architecture are amazing. Next visit I will stay in Rixos. And I will recommended to my friends and colleagues and customers and family, because it is this hotel can provide a family and business environment.

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Thank Hirofumi O
Reviewed 21 November 2015

Traveling in the region, it is important to have a place that is as a oasis. Rixos President is that place. When you come back from a day of hard work and need to either relax or to meet colleagues and friends, the hotel offers a variety of opportunities that is otherwise far and few between in Astana. I like...

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Thank WaltD66
Reviewed 3 November 2015

This is my first stay at the Rixos Astana hotel and it was beyond of my expectations. Very friendly and customer oriented staff. Clean rooms, great spa and one of the best breakfasts I've tried so far. Keep going the same way Rixos Astana and be the best in the region. I'll definitely come back.

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1Thank Andrew D
Reviewed 19 October 2015 via mobile

Best hotel ever the staff very helpful and sophisticated in dealing and service Excellent We stay 20 days good breakfast also the room servise is good The coffee shop is nice plase to rest and enju a cup of tea or coffee with tasti desert

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Thank Badria H
Reviewed 19 October 2015 via mobile

Best customer service ever, great location, friendly staff...provided a driver, guide and van for tour at reasonable price...clean...rooms a bit old but worth the money...wrote is a post card when we left sending us their blessings...🌹

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Thank Ranna A
Switzerland
Reviewed 2 October 2015

Not that I stay in 5 Stars hotels very often, but for me they are all somewhat the same. This one however, has a special touch. This is because of most freingly, helpful and super trained young staff which make your stay a remarkable experience. From the moment you enter and till you leave you are surrounded by genuinely freingly...

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2Thank anvas
Reviewed 16 September 2015 via mobile

I liked this hotel, though it is pricy. As all the hotels are really expensive in Astana compared with Europe it was not that bad. There is a nice lobby, professional and very attentive staff. Food was good. Hotel still has that luxurious Soviet aura, strange oldfashioned luxurious details. I did not like bathrooms too much.

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Helpful?
Thank Gintaute
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Guest, We thank you for writing your objective review in regards to your stay. We appreciate that you have noted our most asset - our team and the fact that they were attentive to your needs. This will be conveyed to our team members. We are happy that the hotel services lived up to your expectations and hope to...

Astana
Reviewed 9 September 2015

Fantastic hotel and fantastic people, perfect for business travellers to this city. My first time in a Rixos hotel and will certainly not be my last. The hotel was perfect from check in to check out and people very nice indeed thank you

Review collected in partnership with this hotel
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1Thank stephenjohns53
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Guest, Thank you very much for your fantastic review. We hope to have the pleasure to welcome you back to the hotel and I look forward to personally meeting you and ensure that your stay with us is pleasurable and comfortable. Regards Elena Shvarts elena.shvarts@rixos.com

Lethbridge, Canada
Reviewed 28 August 2015

The staff were excellent! helpful and were very pleasant each day I saw them. Breakfast staff were the best each morning. The location is very near everything which was nice. I would recommend this hotel to everyone.

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1Thank 154919Michaelt29
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Guest, We are delighted that you have chosen Rixos President Astana for your recent stay in Astana. It is wonderful to know that your stay with us has been comfortable. Indeed, the hotel is located in a newly designed center on the left bank of Astana and is very close to diplomatic missions, government offices and major organizations. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Rixos President Astana combines the peak of comfort and luxury in Astana. Classically inspired yet fresh and eco-friendly, this luxury hotel's accommodation options are among the city's most spacious. Of the 184 guest units, including 4 Junior Suites, 2 Premium Suites, 12 Presidential Suites and 2 Royal Suites, the most spacious accommodation in Astana, all are offering magnificent view of the city. In-room facilities are geared to the needs of international business travelers. Rixos President Astana blends local tastes and world cuisines with style and luxury. Destined to be among the city's hottest see-and-be-seen destinations, Rixos President Astana features lifestyle restaurants with the finest dining and nightlife in Astana. Our international and globally experienced Food & Beverage Team provides the best and most authentic culinary experiences. Located in the heart of Astana, Rixos Wellness & SPA is city's most luxurious retreat. A place to unwind, restore and invigorate the body and mind. Surrounded by gentle interiors, advanced fitness equipment, an expansive swimming pool, steam room, sumptuous treatment areas, it brings relaxation, wellness and fitness to the core. The Spa features relaxing treatment rooms as well as the sensual bathing retreats Hamam, which allows fully immerse in exotic Turkish ritual ambience. Relaxation lounge is the ideal place to have a rest between appointments. The Spa offers an extensive range of treatments, including different types of massage, facials and body treatments. Rixos President Astana offers over 1,000 square meters of functional space, including seven meeting and event facilities to host official receptions, conferences, business and private meetings and banquets. Choose from our many distinguished venues, and our attentive staff will organize, oversee and deliver every last detail of your event, conference or special occasion. Discover flexible spaces that adapt perfectly to your meeting purpose. ... more   less 

Additional Information about Rixos President Astana Hotel

Address: Kunayeva St., 7, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $187 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos President Astana Hotel 5*
Number of rooms: 184
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Also Known As:
Rixos President Astana
Hotel Style:
#1 Spa Hotel in Astana
#1 Business Hotel in Astana
#3 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Rixos President Astana Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level rooms”
 of 5 bubbles Yazaksami, 9 Sep 2016 | Read review
“South-side rooms have greater view”
 of 5 bubbles 326vitd, 29 Jun 2016 | Read review
“Try to get a room up to the 3rd floor for the view.”
 of 5 bubbles L2_R3, 26 May 2016 | Read review
“All rooms similar”
 of 5 bubbles jamesbZ5639EF, 17 Apr 2016 | Read review
“Just ask for what you want. My room had terrific views over the green line, Astana's Central Park.”
 of 5 bubbles DunxEnright, 1 Mar 2016 | Read review
5 of 5