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We, unfortunately, had less than 24h in Vientiane but the hotel was perfectly located to see the main sights, grab some food, see the night market and reach the airport the following morning for our international flight with plenty time. The duty manager on site...More
Response from MercureVientianeLa0s, Public Relations and Marketing Officer at Mercure VientianeResponded 1 week ago
Greeting from Mercure Vientiane Hotel.
Thank you for taking your time to share your experience during your stay with us. We are pleased that you are happy to be staying at our hotel. I will take your comments for further encouragement within the...More
We intended to stay at this hotel 6 nights. The first night, I was unable to have a comfortable hot shower as the hot water turned to cold. My friend had to use the kettle in the room to heat water so I could wash...More
Response from MercureVientianeLa0s, Public Relations & Marketing Officer at Mercure VientianeResponded 3 weeks ago
Thank you for your comments. You booked a hot deal online booking for 7 nights at our Standard Room which was prepaid and had a non-cancellation clause. We found out from our Duty Manager that on the first day, you were not able...More
Although looking a little tired, accommodation was very clean and comfortable. Staff spoke adequate English and were eager to assist. The restaurant offered both a la carte and buffet meals catering for all tastes and reasonably priced. Breakfast consisted of fresh fruit and cereal, eggs,...More
Thank Joe B
Response from MercureVientianeLa0s, Public Relations & Marketing Officer at Mercure VientianeResponded 4 weeks ago
Dear Joe B,
Greeting from Mercure Vientiane.
Thank you for your feedback. We are happy to received positive feedback from you. Every feedback from our guest is very important to us, we hope to welcome you back at Mercure Vientiane.
Thank you again.
The welcome was good, the rooms are large and comfortable. The bedroom and bathroom have all the facilities you'd expect of a modern hotel.
Breakfast was super, no more to say really. Location is OK, just a little walk to the mekong river and town.More
Response from MercureVientianeLa0s, Public Relations and Marketing Officer at Mercure VientianeResponded 30 October 2017
Greeting from Mercure Vientiane.
Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further...More
Its a 5 star in my book. Great service and great way to end a long driving trip. The beds were comfortable and the staffs were accommodating. There were ample parking space and absolutely safe. The breakfast was super with a lot of choices.More
Response from MercureVientianeLa0s, Public Relations & Marketing Officer at Mercure VientianeResponded 20 October 2017
Thank you for your comments on your stay at Mercure Vientiane.
We are glad that you enjoyed your stay with us and your satisfaction and positive experience is a positive recognition of our staff’s effort to provide a unique experience for all guests....More
US$55 - US$88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Luxury Hotel in Vientiane
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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