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Mercure Vientiane

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Traveller (153)
Room & Suite (55)
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Overview
  • Excellent8%
  • Very good34%
  • Average39%
  • Poor14%
  • Terrible5%
Travellers talk about
“mekong river”(24 reviews)
“road noise”(4 reviews)
“tuk tuk”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Mercure Vientiane
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Mercure Vientiane
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (491)
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1 - 5 of 360 reviews
Reviewed 1 week ago via mobile

This could be a solid 4-star place with a few improvements. They have a good location, great pool, friendly staff and nice atmosphere. But, they could use some new carpets and a little more cleaning in the rooms. Left before breakfast so I can’t judge...More

Thank 2006TravelBug
Response from MercureVientianeLa0s, PR & Marketing Officer at Mercure VientianeResponded 1 week ago

Dear 2006TravelBug, Thank you for your feedback and staying with us during your visit to Laos, and your mentioned of our staff. I will share your feedback to our Management & Staff. Our wifi is based on our internet provider, our IT staff is available...More

Hotel's Favourite
Reviewed 28 September 2017 via mobile

I had the pleasure of staying in the Mercure Ventaine, Laos recently and enjoyed it tremendously. The room I had was a Junior Suite which was huge! Highly polished parquet flooring with the absence of carpeting made the room feel fresher and cleaner. The bathroom...More

Thank Helloeleven
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 2 October 2017

Dear Helloeleven, Thank you for taking the time to tell us about your recent stay at Mercure Vientiane Hotel. The voice of customers is critical in maintaining our high standards and we are pleased to read about the positive feedback you had during your stay...More

Reviewed 4 weeks ago

I have stayed at the Vientiane Mercure several times. It is an old style hotel, with quite large, clean rooms with pleasant outlooks. I've always had a comfortable bed. A spacious lobby, wood paneling on the walls and sweeping central staircase give it a colonial...More

Thank Gary Q
Response from MercureVientianeLa0s, Public Relations Officer at Mercure VientianeResponded 4 weeks ago

Dear Gary Q, Thank you for your feedback & staying with us during your visit to Vientiane, Laos. I am very happy to received your compliments of our staff & hotel. I will share your feedback to our staff and I sure they are very...More

Reviewed 12 March 2018

we arrived at the hotel and the guy at reception just said passport. there was no instruction as to where our room was, had to follow our bags. no indication of where the restaurant was. no welcome drink which we received at every hotel we...More

Thank Philip A
Response from MercureVientianeLa0s, PR Officer at Mercure VientianeResponded 13 March 2018

Dear Mr Philip A, Thank you very much for your constructive feedback. We at Mercure Vientiane takes all guests feedback seriously and will take all effort to ensure we act on such issues immediately. To assist us to further our investigation and checks, it would...More

Reviewed 24 January 2018 via mobile

Lovely to stay here. Everything here is just perfect. Modern and comfortable. Room is spacious and well equipped with modern facilities. Staff is excellent with very good English. They are always welcome, friendly and attentive. Breakfast is good with many optionsMore

Thank Josh V
Response from MercureVientianeLa0s, other at Mercure VientianeResponded 26 January 2018

Dear Josh V, Thank you for your feedback. We are very happy that you did enjoyed your stayed with us during your visit to Laos. I will share this wonderful news to our staff. At Mercure, our staff is giving their best service to maintain...More

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Best Value Properties in Vientiane, Laos
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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Multilingual Staff
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Concierge
Conference Facilities
Shuttle Bus Service
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$58 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$58 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (153)
Room & Suite (55)
Dining (27)
Pool & Beach (22)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask for rooms towards the back of the hotel to get away from the main street."
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"Best 2nd floor in case of the lift!"
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"One wing is on main road other side will be quieter"
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"next time I would ask a room facing the main street"
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