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The hotel is quite old, so it's no surprise that the rooms are rather dated, but clean. However we were pleasantly surprised the next morning that the dining room looked quite recently refurbished. The breakfast spread was decent and tasted good as well. The hotel...More
Response from MercureVientianeLa0s, Public Relation Officer at Mercure VientianeResponded 1 August 2017
Thank you for your feedback. We are glad that you enjoyed our breakfast buffet. Our hotel is closed to town and Mekong River, we are able to provide transportation to our guest at $5.00 per trip should guest require. There is a local...More
Clean, functional and comfortable walking distance to town and Mekong. Genuine 3.5 stars. English comprehension a mixed bag amongst the staff. But that might be because we were 10 rowdy Australian golfers. I'd stay there again.More
Thank Rob M
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 21 July 2017
Dear Rob M,
Thank you for your feedback. As Lao is first language, our staff is given a language training to help them to communicate better to our guests. We are trying our very best to give excellent service to our guests during their stay....More
Room was okay, clean and tidy with a bit of road noise.
We had access to the club lounge which served nice nibbles.
Not in downtown but tuk tuk was only a few dollars.
Breakfast was good. Had dinner in hotel restaurant, very nice but...More
Response from MercureVientianeLa0s, Public Relations Officer at Mercure VientianeResponded 17 July 2017
Thank you for your feedback. At Mercure Vientiane, we do our very best to provide good service to our customers.
Thank you also for your kind feedback with regard to our staff. We will share this good news to our staff.
Stayed there during a 2-days breakfast. Hotel style is quite old but everything is functional. Internet is a bit slow though. Conference services ok. Food was great. Rooms are big enough and I could not hear any noise from the street.More
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 16 June 2017
Sabaidee! Thank you for your feedback. We are pleased that you enjoyed our selections of food in our restaurant and comfort of our room.
We apologized for the inconvenience caused by slow Internet service, for a reason of technical issue by our Internet...More
US$60 - US$94 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Luxury Hotel in Vientiane
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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