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Mercure Vientiane

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449 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Ko Samui, Thailand
Reviewed 24 August 2013

Well, i went to Vientien and i did not book the room in advance. But still i wanted to stay in a brand hotel as usual. I came to Mercure with expectation that it will be a good hotel as i experienced before in other countries. The roomrate for walk-in customer was higher than on the internet. It was THB...

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2Thank MariaHicoralcove
Kuala Lumpur, Malaysia
Reviewed 14 August 2013

The exterior was quite quaint. Rooms were very old style - different from the other modern hotels we have stayed at previous travels. The pool is small but cosy. The restaurant is quite pricey but the buffet breakfast was good. A bit of a walk to the main town - but it is still manageable or take the tuk tuk....

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Thank Rinatk
Saint John, Canada
Reviewed 8 August 2013

Very disappointing hotel. We got to the hotel, the room smelled like cigarette smoke, we could here everything that was going on in the next room and in the hallway. Our room really needed some renovation (looked like the 70'). We were situated next to the disco, the noise ended around 2:00 am. Internet was NOT free, wich was not...

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1Thank Fran318
Hong Kong, China
Reviewed 1 August 2013

The best thing about this hotel is definitely the restaurant and swimmingpool area - and then this is basically it.... The rooms may be clean, but the interior standard is very low, looks like something from the 70's, the carpets full of stains and very worn. When booking I made a request for a quiet room, and followed up on...

Review collected in partnership with Accorhotels.com
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2Thank mnqs
Bali, Indonesia
Reviewed 26 July 2013

Was here for Business trip. Everything was not running well. The conx wifi wasnt working properly. After i checked in, they gave me the last room down the aisle. Very far from the stairs and elevator. Yet the condition is terrible. I then complain and ask for a replacement. They did gave me other room. To be honest, i complained...

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Thank callmemizk
Australia
Reviewed 23 July 2013

Its a Mercure so we were not expecting 5 star facilities. We had been staying in "guest houses" for the past week so we were looking forward to seeing what a Mercure in Laos had to offer. Well it exceeded our expectation, and we were sorry we didnt get two full days there as we had to leave early on...

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Thank SamBAustralia
Leiden, The Netherlands
Reviewed 15 July 2013

Arriving at the hotel was disappointing. I expected a more up to date hotel. Hotel clearly needs a renovation. I booked it via the Accor site and paid too much for what I was getting. They told me I got an upgrade, but room was still very basic and old. Hated the smell of cigarettes on my way to the...

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1Thank Coenen20
Raglan, New Zealand
Reviewed 15 July 2013

After a 30hr without sleep it was a pleasure to check in and find that I had been upgraded. I fell into bed and slept for 12 hrs, so the bed was OK. I found the service and friendliness of the staff some of the best in my 3 week trip in Indochina.My room was acceptable but as I was...

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Thank akapat
Belgium
Reviewed 10 July 2013 via mobile

Stayed with 3 people, room was old and didn't match the pictures on the hotel website at all. E.g. TV was at least 15 or 20 years old, fridge same story. Worst is the windows: single glass and they don't close well so we got a lot of noise from the street. Old carpets etc. so I guess this is...

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Thank pcoomans
Bangkok, Thailand
Reviewed 9 July 2013

I stayed at the hotel for a night on my short trip to Vientiane which the Sales person is very helpful on offering special rate. The staff at the reception was very helpful, from the Airport Representative to the Housekeeping, they are very friendly and always greeting when ever I walked pass with Lao word "Sa-bai-dee" which means Hello. The...

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Thank XeraphiM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Mercure Vientiane is a 4 star hotel located close to both the centre of Vientiane and the airport. As the ideal location for business trips and holidays, the hotel offers a range of conference and leisure facilities. Featuring 172 rooms, the hotel also boasts an executive floor. Relax with a drink while listening to music in one of our three bars, or enjoy a meal in our restaurant. We also offer a fitness centre, outdoor pool, sauna and tennis court. Parking is available for your convenience. ... more   less 

Additional Information about Mercure Vientiane

Address: Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: $77 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Vientiane 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Mercure Vientiane Hotel Vientiane
Hotel Accor Vientiane
Novotel Vientiane
Vientiane Novotel
Hotel Style:
#8 Luxury Hotel in Vientiane
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Questions & Answers

Questions? Get answers from Mercure Vientiane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I've stayed in rooms all over the hotel, they were all the same. Sometimes the guests are just noisy.”
 of 5 bubbles 761appleb, 14 Dec 2016 | Read review
“avoid rooms over the street.”
 of 5 bubbles 813fredericd, 25 Nov 2016 | Read review
“If you are a light sleeper avoid the rooms facing the main road”
 of 5 bubbles BlancaParis, 11 May 2016 | Read review
“all seem good as a quiet location”
 of 5 bubbles juliebarrett1964, 26 Mar 2016 | Read review
“Get a pool side room , all others are Ok too”
 of 5 bubbles Billtell, 26 Feb 2016 | Read review
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