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Mercure Vientiane

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438 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2013

This hotel is very nice and the staff are great, attentive and helpful. The location is OK also but hotel lacks any plan for guets to get around Vientiane. Just a rip off personal taxi service in a parking lot next door. They need to get this organised properly as it spoils the whole reason to stay there. I will... More 

Helpful?
2 Thank Bounphan
Toronto, Canada
Level Contributor
1,041 reviews
282 hotel reviews
common_n_hotel_reviews_1bd8 477 helpful votes
Reviewed 28 February 2013 via mobile

Great pool, great breakfast, good rooms, friendly staff. Elevator a bit aged and clunks, lobby open. It is a little away from downtown, 10-15 min walk. Good stay and comfy place. U can tuck tuck easily to markets.

Helpful?
4 Thank OntarioCanuck1
Melbourne, Australia
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 February 2013

The hotel is quite a way out of the main part of the city which makes walking to things a bit of a problem. Breakfast in attractive dining room with attentive staff was more than adequate. A huge selection of Asian and Western foods offered. Rooms are fine though not overly attractive. But then this is Laos not NYC!

Helpful?
3 Thank NaiNai38
Wollongong, Australia
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 February 2013 via mobile

We stayed at the hotel on the 13th of feb as a stopover more than anything before heading to vv. The rooms were pretty good for the price, they were clean, the bed was good. The hotel has a pool and small gym and the restaurant was nice although the food was mostly warm at best. There were night markets... More 

Helpful?
1 Thank Baznjules
England
Level Contributor
407 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
Reviewed 16 February 2013

We stayed one night here as part of a tour in Laos and found it quite acceptable. We did enjoy the breakfast however in a pleasant dining room with a good choice of dishes. The staff were very amused when my husband insisted on cooking his own fried egg as the chef was in danger of cremating it!!!

Helpful?
2 Thank TrueBrit_10
Hong Kong
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 February 2013

First off, decent accommodation in Laos is more expensive than you think is should be, it is a country with 6 million residents and 3 million tourists a year. Typically Mercure's are a decent standard, as other's have noted this one is quite tired and in need of a redo. The staff were as helpful as the could be with... More 

Helpful?
3 Thank Adam W

Travellers are raving about these Vientiane hotels

Sydney, Australia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 February 2013

Our stay would have been better if the hotel received a more widespread refurbishment rather than just the restaurant and similar public areas. The first room we were put in smelled of stale cigarette smoke and overlooked a rooftop, we were asked to move and after some confusion were put into a non-smoking room that overlooked the road outside. This... More 

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Thank Jak0707
Cowichan Bay, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 February 2013

We chose this hotel as others were booked for Chinese New year. Paid about $97 per night and got an upgrade which was a nice start to the stay. The positive that we can come up with is the staff are nice. Pool was ok too. If we had paid half the price, we would have rated the property "average"... More 

Helpful?
Thank Gary A
Sydney
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 February 2013

You could camp in a cardboard box in Laos and will still be made to feel very welcome - they are that kind of people. Truly. So the fact that you are welcomed here as if you are coming home is, well, a little bit passe. Unfortunately it doesn't make up for a few shortcomings which for a business trip... More 

Helpful?
Thank PickledEel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Mercure Vientiane is a 4 star hotel located close to both the centre of Vientiane and the airport. As the ideal location for business trips and holidays, the hotel offers a range of conference and leisure facilities. Featuring 172 rooms, the hotel also boasts an executive floor. Relax with a drink while listening to music in one of our three bars, or enjoy a meal in our restaurant. We also offer a fitness centre, outdoor pool, sauna and tennis court. Parking is available for your convenience. ... more   less 

Additional Information about Mercure Vientiane

Address: Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: $51 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Vientiane 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Mercure Vientiane Hotel Vientiane
Hotel Accor Vientiane
Novotel Vientiane
Vientiane Novotel
Hotel Style:
#10 Luxury Hotel in Vientiane
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Questions & Answers

Questions? Get answers from Mercure Vientiane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid rooms over the street.”
 of 5 bubbles 813fredericd, 25 Nov 2016 | Read review
“If you are a light sleeper avoid the rooms facing the main road”
 of 5 bubbles BlancaParis, 11 May 2016 | Read review
“all seem good as a quiet location”
 of 5 bubbles juliebarrett1964, 26 Mar 2016 | Read review
“Get a pool side room , all others are Ok too”
 of 5 bubbles Billtell, 26 Feb 2016 | Read review
“I'm not convinced there is any value to paying extra for the Executive rooms”
 of 5 bubbles YuriG78, 7 Feb 2016 | Read review
5 of 5
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