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Mercure Vientiane

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Traveller (163)
Room & Suite (61)
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Overview
  • Excellent9%
  • Very good34%
  • Average38%
  • Poor14%
  • Terrible5%
Travellers talk about
“mekong river”(23 reviews)
“road noise”(4 reviews)
“tuk tuk”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Mercure Vientiane
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Mercure Vientiane
Special Offer: UP TO 30% - EARLY BOOKING
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Reviews (500)
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23
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LanguageEnglish
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35
124
125
56
23
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All reviewsmekong riverroad noisetuk tukgood sizenight marketgym
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21 - 25 of 363 reviews
Reviewed 28 July 2017

The hotel is quite old, so it's no surprise that the rooms are rather dated, but clean. However we were pleasantly surprised the next morning that the dining room looked quite recently refurbished. The breakfast spread was decent and tasted good as well. The hotel...More

Thank angelinecheah81
Response from MercureVientianeLa0s, Public Relation Officer at Mercure VientianeResponded 1 August 2017

Dear angelinecheah81, Thank you for your feedback. We are glad that you enjoyed our breakfast buffet. Our hotel is closed to town and Mekong River, we are able to provide transportation to our guest at $5.00 per trip should guest require. There is a local...More

Reviewed 20 July 2017 via mobile

Clean, functional and comfortable walking distance to town and Mekong. Genuine 3.5 stars. English comprehension a mixed bag amongst the staff. But that might be because we were 10 rowdy Australian golfers. I'd stay there again.More

Thank Rob M
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 21 July 2017

Dear Rob M, Thank you for your feedback. As Lao is first language, our staff is given a language training to help them to communicate better to our guests. We are trying our very best to give excellent service to our guests during their stay....More

Reviewed 19 July 2017

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Review collected in partnership with Mercure Hotels
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 21 July 2017

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Reviewed 14 July 2017 via mobile

Room was okay, clean and tidy with a bit of road noise. We had access to the club lounge which served nice nibbles. Not in downtown but tuk tuk was only a few dollars. Breakfast was good. Had dinner in hotel restaurant, very nice but...More

Thank Jamoz23
Response from MercureVientianeLa0s, Public Relations Officer at Mercure VientianeResponded 17 July 2017

Dear Jamoz23, Thank you for your feedback. At Mercure Vientiane, we do our very best to provide good service to our customers. Thank you also for your kind feedback with regard to our staff. We will share this good news to our staff. We hope...More

Reviewed 14 June 2017 via mobile

Stayed there during a 2-days breakfast. Hotel style is quite old but everything is functional. Internet is a bit slow though. Conference services ok. Food was great. Rooms are big enough and I could not hear any noise from the street.More

Thank Ludo-Owen
Response from MercureVientianeLa0s, Guest Service Executive at Mercure VientianeResponded 16 June 2017

Dear Ludo-Owen, Sabaidee! Thank you for your feedback. We are pleased that you enjoyed our selections of food in our restaurant and comfort of our room. We apologized for the inconvenience caused by slow Internet service, for a reason of technical issue by our Internet...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Multilingual Staff
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Concierge
Conference Facilities
Shuttle Bus Service
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$54 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$54 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (163)
Room & Suite (61)
Dining (28)
Pool & Beach (24)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
farhan r
11 August 2018|
Answer
Response from Daniel L | Reviewed this property |
I am not too sure but the hotel is very accommodating and you can make a special request. The GM is the most friendly and I am you will be able to get your halal food
0
Votes
Room Tips
"Ask for rooms towards the back of the hotel to get away from the main street."
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"Best 2nd floor in case of the lift!"
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"One wing is on main road other side will be quieter"
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"next time I would ask a room facing the main street"
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