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31/12/2017 01/01/2018
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    Kempinski Hotel Khan Palace

    East Cross Road, Peace Avenue | Bayanzurkh District, Ulaanbaatar, Mongolia
    011 976 11 46 3463
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    31/12/2017 01/01/2018
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    US$110
    US$93
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    Traveller (178)
    Room & Suite (61)
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    Overview
    • Excellent63%
    • Very good28%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    Offers from Kempinski Hotel Khan Palace
    Offers & Announcements: Winter Break 2017
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (522)
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    11 - 15 of 389 reviews

    Reviewed 16 October 2017

    After spending 5 days in ger tent in western Mongolia in sub zero temperatures this, hotel was a much welcomed stay. The service was excellent especially on the front desk who all spoke very good English. My room and bathroom was large and warm (too...More

    1  Thank alex62sydney
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 18 October 2017

    Dear alex62sydney, I am absolutely overwhelmed by your wonderful & detailed review. Your review made us really happy. I am delighted to know you have enjoyed our room amenities as well as the staff’s service along with the service at the restaurant and front desk....More

    Reviewed 12 October 2017 via mobile

    After spending a night on the Trans-Mongolian, this was a very welcome and appreciated break. Not only are the reception staff friendly and attentive but their English was also excellent. The room itself is far bigger than expected, with a large walk-in-wardrobe and massive bathroom,...More

    1  Thank Julian A
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 13 October 2017

    Dear Julian A, Thank you for taking the time to provide us with excellent feedback following your recent stay with us at Kempinski Hotel Khan Palace . I am pleased to hear of your positive experience during your recent stay, and will be sure to...More

    Reviewed 11 October 2017

    I was quite happy we would be staying in a five star hotel in UB for less than the price of an inexpensive motel along the California Coast. The thing is the Kempinski Hotel Khan Palace is not a 5 star hotel in any means....More

    1  Thank Daniel A
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 13 October 2017

    Dear Daniel A, Please accept my sincere apologies for what you experienced during your recent stay with us. As you can see from vast array of positive reviews here on Tripadvisor, this is certainly not the norm at our hotel. I am pleased to hear...More

    Reviewed 8 October 2017 via mobile

    I have been to a Sunday brunch at this hotel and it was the worst one I have been in my life. They claim to have a lavish Sunday brunch, but it's just a mediocre lunch buffet with unimaginative food like rice, beef and potatoes....More

    Thank DigitalN0mads
    Response from KempinskiUlaanbaatar, Manager at Kempinski Hotel Khan PalaceResponded 10 October 2017

    Dear DigitalN0mads, Thank you for taking the time to share your comments with us. Your feedback is extremely valuable to us as we strive to improve with each and every guest experience. I would like to apologies for the unpleasant experience you had. I assure...More

    Reviewed 8 October 2017 via mobile

    We stayed 3 times during our recent tour of Mongolia. Each time the hotel was a welcome beacon of good food, helpful staff, good wifi and nice linens. The front desk was very helpful in getting a mongolian sim card and storing bags.More

    Thank voyager52
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 13 October 2017

    Dear voyager52, Allow me to thank you for your review. I am very thankful that our staff exceeded your expectation and that you liked our amenities, room decor and our F&B outlets. It is also very rewarding to know that you had relaxed and peaceful...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    Details
    • Price range
    • US$94 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Ulaanbaatar
    • #2 Luxury Hotel in Ulaanbaatar
    • #2 Spa Hotel in Ulaanbaatar
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 99
    • Reservation Options
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    • Location
    • Mongolia >
    • Ulaanbaatar
    • Also Known As
    • Kempinski Hotel Ulaanbaatar
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    Traveller (178)
    Room & Suite (61)
    Dining (28)
    Hotel & Grounds (123)
    Bathroom (23)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    FLgirl2014
    9 June 2016|
    AnswerShow all 5 answers
    Response from Leona F | Reviewed this property |
    Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow... More
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    mikexerez
    1 September 2015|
    AnswerShow all 4 answers
    Response from platinumhorse | Reviewed this property |
    During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel... More
    1
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    Room Tips
    "great views, get a higher floor"
    Read review
    "Any room seems great, but one ending in 04 is very good. I was in 404."
    Read review
    "Peace Avenue and the cross street are very busy so if you can face the back or the parking lot, it might be a..."
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    "Don't go there"
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