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Kempinski Hotel Khan Palace

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Traveller (180)
Room & Suite (86)
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Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (528)
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All reviewsjapanese restaurantheated seatbreakfast buffet issuperior roomrooms are largehome basean excellent hotelfront desk staffulaan baatarking bedbusiness tripfresh fruitfitness centercentral squarethe wi fithree nightscomfortable hotel
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81 - 85 of 394 reviews
Reviewed 15 October 2016 via mobile

Admittedly we stayed here after a week trekking in the Gobi Desert so pretty much anything would have been good but hotel was lovely. Friendly attentive staff, lovely food, great rooms, excellent showers, fancy Japanese toilets. Was a great base for about 24 hours and...More

1  Thank Markwestdav
Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 17 October 2016

Dear Markwestdav, Thank you for taking the time to share your experience at Kempinski Hotel Ulaanbaatar. We are pleased to hear you had such a brilliant stay and are glad you stayed with us. Everything we do is aimed to providing our valuable guests with...More

Reviewed 12 October 2016

I recently stayed at the Kempinski Hotel Khan Palace in UB for three nights. Although this Kempinski is older than a few others I have stayed at (still very nice), I could not be more satisfied with the level of service from its employees. All...More

3  Thank MKC414
Response from KempinskiUlaanbaatar, Manager at Kempinski Hotel Khan PalaceResponded 13 October 2016

Dear MKC414, Thank you for sharing your 5-star review of Kempinski Hotel Khan Palace! I am very pleased to see that you enjoyed Kempinski hospitality and that you would come back again. The staff will enjoy reading your comments that you left, especially Solongo and...More

Reviewed 11 October 2016

This was a wonderful place to stay! Staff: The staff were incredibly friendly, helpful, and multi-lingual. I can't speak for all languages, but most of the English speakers were impeccable. If they didn't understand you, they immediately found someone who could and made you feel...More

2  Thank Randy P
Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 13 October 2016

Thank you, Randy. We are delighted to hear you enjoyed all aspects of your stay with Kempinski, especially our room features, impeccable service and F&B outlets. You are so kind to mention about our sincere staff, we will be sure to pass your comments along...More

Reviewed 10 October 2016

Fabulous service the house keeping was excellent and helped us tremendously to settle in after a long journey... - thank you very much The best breakfast ever, would definitely go back. location was ideal for sightseeing, and had a few local shops to visit. HeatherMore

1  Thank heatherpearson16
Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 12 October 2016

Dear Heather, Thank you for taking the time and providing us with a fabulous feedback. We are thrilled to hear that you had a wonderful stay with us and enjoyed our house keeping service & Breakfast. We hope that we were able leave a lasting...More

Reviewed 9 October 2016

Great palace to be in Ulaanbaatar who traveling first time. They helped to get taxi, provide everything from lending phone with credit and helping you communicate with the locals over the phone translation which was way to convenient instead of looking for translator. It was...More

Thank hiltonh26
Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 11 October 2016

Dear Valued Guest, Our team is super thrilled with your great compliment, thank you so much! We are happy it has been an excellent experience for you. We look forward to welcome you back and be of 5 star service again. Yours in Hospitality, Bayraa

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Most Booked Properties in Ulaanbaatar, Mongolia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
US$130 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Ulaanbaatar
#2 Luxury Hotel in Ulaanbaatar
#2 Spa Hotel in Ulaanbaatar
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$130 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Ulaanbaatar
#2 Luxury Hotel in Ulaanbaatar
#2 Spa Hotel in Ulaanbaatar
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (180)
Room & Suite (86)
Dining (26)
Business Centre & Event Rooms (2)
Questions & Answers
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22 December 2017|
AnswerShow all 5 answers
Response from Leon S | Reviewed this property |
I pre-arranged the hotel to collect me from the airport.
0
Votes
FLgirl2014
9 June 2016|
AnswerShow all 5 answers
Response from Leona F | Reviewed this property |
Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow... More
0
Votes
mikexerez
1 September 2015|
AnswerShow all 4 answers
Response from platinumhorse | Reviewed this property |
During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel... More
1
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Room Tips
"Rooms with blue carpet are big and loved the road aspect to hear the real UB!"
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"great views, get a higher floor"
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"Any room seems great, but one ending in 04 is very good. I was in 404."
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"Peace Avenue and the cross street are very busy so if you can face the back or the parking lot, it might be a..."
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