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Shangri-La Hotel, Colombo

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Traveller (669)
Room & Suite (120)
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Overview
  • Excellent80%
  • Very good13%
  • Average3%
  • Poor2%
  • Terrible2%
Travellers talk about
“shang palace”(21 reviews)
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
All hotel details
Additional information
Offers from Shangri-La Hotel, Colombo
Special Offer: Discover Colombo
Hotel deals
Offers from Shangri-La Hotel, Colombo
Special Offer: Discover Colombo
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (809)
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Traveller rating
610
102
29
18
18
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610
102
29
18
18
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All reviewsshang palacehorizon clubcapital barchi spalake view roomsous chefhigh tealand reclamationport citylobby loungenewly opened hotelsri lankachinese restaurantcrabconcierge deskbuffet lunchthe entire hotel
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1 - 5 of 777 reviews
Reviewed today via mobile

We stayed in the Executive Suite this August... Only one word sums up our stay and that is "Outstanding"! Starting from the staff who were extremely friendly and helpful, to the rooms and food, it was all just top notch... The Executive Lounge was just...More

Thank Sean F
Hotel's Favourite
Reviewed 6 days ago via mobile

This was my first experience in Shangri-La Colombo and it was an excellent experience: really nice, peaceful and new place, and above all people have made the difference: the team is really professional, sincere and gentle so that we really felt at home or very...More

1  Thank guillermo_calvino
Response from Timothy W, General Manager at Shangri-La Hotel, ColomboResponded 5 days ago

Dear guillermo_calvino Thank you for recognising the efforts of Team Shangri-La, appreciate the great feedback! regards Timothy Wright

Reviewed yesterday via mobile

The piano played by musician Shahen especially all of me was awesome ... my family and i really enjoyed it ... the place is definitely rockin* and the dinner was like a dream come true... it was sooo good. I loved it for sure...

Thank shyamala f
Reviewed yesterday

I stayed in Shangri La Hotel last week and still cannot forget the time I spent there. I would like to thank all staff and say: 'Guys, you`ve done your job great'. There is one thing which makes the hospitality industry an exceptional industry: this...More

Thank Марина К
Reviewed 2 days ago

I went there with my friends for a lunch and the staff was very friendly and quicker. Food also very tasted and there were many varieties. Really appreciate your work. Thank you all for the great service and really recommended

Thank shalinimasha18
View more reviews
About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$216 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Colombo
#5 Luxury Hotel in Colombo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$216 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Colombo
#5 Luxury Hotel in Colombo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (669)
Room & Suite (120)
Dining (98)
Pool & Beach (12)
Business Centre & Event Rooms (15)
Family and Play Areas (2)
Questions & Answers
Ask a question
Fraiso
14 August 2018|
AnswerShow all 6 answers
Response from I Putu Arya W | Reviewed this property |
Just communicate with hotel associate when you made a reservation before you check in by emailing and mention your concern. I think, they will prepare your request.
1
Vote
Marina D
Hello What happened to Shangri-La? It lost it’s charms and the image of being a high class hotel with international entertainment at its finest. With a sudden disappearance of the greatest singers Sarita and Marlou the hotel lost the external guests, Srilankans as well as Colombo expats, who used to come to Shangri-La lounge nearly every evening awaiting for an amazing show by these two talented artists. So sad not to have Sarita and Marlou anymore!!!! And no compensation is possible!!!! This duo is unreplaceable!!!! The hotel lost its uniqueness. Shangri-La can’t be an exclusive and a prestigious hotel in Colombo without international bands evening performances. At the same time in Hilton hotel an international band from Kuala Lumpur is successfully performing bringing a massive audiences which make the lobby a night club. Another extreme. But still Hilton can permit to have an international brand why Shangri-La can’t? All the best to Shangri-La
6 June 2018|
Answer
Response from Timothy W | Property representative |
Dear Marina D Sarita and Marlou have had to take an unexpected break for personal reasons. We hope to have them back at Sapphyr Lounge in the near future and will continue to line up the best artistic talent from Sri Lanka... More
0
Votes
figgybeach
6 June 2018|
AnswerShow all 8 answers
Response from Timothy W | Property representative |
As the Hotel Manager, let me clarify some of the prices being quoted as some are inaccurate. Our airport transfers cost US$60 each way, driven by a professionally trained driver in a brand new car with complimentary WiFi... More
0
Votes
Room Tips
"Ocean view"
483antonv
2 million years ago
Read review
"Get a room with an Ocean View!"
THE_MAR2014
2 million years ago
Read review
"Spend a bit extra for a club room and enjoy being pampered by Prem and his team in the Horizon Lounge"
Kuffy
2 million years ago
Read review
"Lake / City view rooms have more interesting views"
dajacks61
2 million years ago
Read review
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