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Galle Face Hotel Colombo

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Galle Face Hotel Colombo
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2,320 Reviews from our TripAdvisor Community

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Showing 1,998: English reviews
Reviewed yesterday NEW

I stayed there as the last leg of my trip with my husband. We wanted a relaxed time for our 2nd wedding anniversary. The architecture is pretty good, beautiful walls, decorations and lighting. The room was small in area but I liked it anyway and all the facilities that were given. Positives of my stay in this the hotel: 1....

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Helpful?
Thank Surabhi A
Brisbane, Australia
Reviewed 3 days ago NEW

The Galle Face Hotel does not need reviewing ! The character of the hotel,and it's impeccable attention to detail are absolutely legendary .Even during major building renovations,the standards did not drop. I have stayed at GFH many times over the years,and if anything,the place just gets better!

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1Thank scottessell
Deni D, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you very much for taking the time to review your most recent stay at The Galle Face Hotel, it's always a pleasure to welcome back a patron such as yourself. The property did go through a major restoration as you pointed out which was completed in October 2015 taking the North Wing back to its former glory. We are...

Winchester, United Kingdom
Reviewed 3 days ago NEW

We had just been to Hotel Suisse which is in the same group as the Galle Face. Another colonial gem, but not with as much colonial cachet as Hotel Suisse. It is however quite stately. Everthing is calm and cool and relaxed. As you lay on the sunbed or have a drink and meal by the pool bar, the setting...

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Helpful?
Thank Richard G
Deni D, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you for taking the time out to give us your thoughts from your recent stay at The Galle Face Hotel. It's so great to hear that you were able to visit the Hotel Suisse before your stay with us which we believe makes for the perfect pairing. We also truly appreciate all the lovely comments you have made from...

Colombo, Sri Lanka
Reviewed 4 days ago NEW

Dear Management, You have over estimated this place. I visited the place with two other friends and ordered some drinks a coffee, a piece of butter cake and and piece of cheese cake. Lets forget the size of the cheese cake, for what we had doubts whether they have served some creme topped by crumbles. Very poor quality. And the...

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Helpful?
Thank Nadeesha
Deni D, General Manager at Galle Face Hotel Colombo, responded to this review

Many thanks for taking the time out to review your recent experience at The Galle Face Hotel. We truly value all our guests thoughts especially when it leaves us with room for improvement as it helps us eradicate such problems and create more immersive experiences in the future. Our team has made well note of the issue you had with...

Chennai
Reviewed 5 days ago NEW

Stayed at Galle Face hotel last month for couple of days to experience the five-star hospitality of Sri Lanka, and boy, they did not disappoint. Just wonderful. There is so much to do in the hotel that one doesn't really need to step out - host of amazing restaurants (tried Verandah and 1864 - both were fabulous). The library and...

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Helpful?
Thank EbooGupta
Deni D, General Manager at Galle Face Hotel Colombo, responded to this review

Very many thank for taking the time time to write to us with regards to your recent stay at The Galle Face Hotel. We thank you firstly for your constructive comments which we will be looking into at the earliest. Please do write to us at information@gallefacehotel.net as we would like to look into the trouble you had with the...

Canary Islands, Spain
Reviewed 5 days ago NEW

For 35 years I have been visiting Istanbul every November, but it is too dangerous now. So I tried Sri Lanka. This hotel in the capital city is fabulous. Built in 1864 it has history, oodles of famous guests from Mark Twain to Harrison Ford, fine dining and a breakfast buffet that goes on forever. It has multiple bars and...

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Thank sanchezsmith
Deni D, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you for taking the time to give us such a lovely review from your stay, it's great to hear guests recommend the property and fully intend to visit again. We are delighted to read that you had such a great time with with us, we're especially pleased that Emanuel was able to assist with some of the rest of...

Manila, Philippines
Reviewed 6 days ago NEW

Having been to Colombo several times, we finally decided to try the Galle Face because we heard it had improved and been renovated. It is a lovely grand historical hotel with a great feel of old colonial Sri Lanka. If you are not looking for perfect service or comforts, than you will love it. We are used to how things...

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1Thank Islandpotter
Deni D, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you ever so much for taking the time to write back to us with regards to your experience at The Galle Face Hotel. We appreciate your comments on the property itself and do agree with you that the we are blessed with one of the best locations in the city, especially to watch the sunset every evening. We are...

Reviewed 6 days ago NEWvia mobile

Stayed at this hotel for five nights. It does exactly what it says. This is a beautiful colonial building. With good old fashioned high service. The suite we had was beautiful overlooking the sea and the rooms are quiet, air con was amazing and worked really well. Breakfast is amazing on the terrace. And you must keep an eye out...

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1Thank Mxr14816
Deni D, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you ever so much for taking the time to give us such a great review and rating from your time at The Galle Face Hotel. We are delighted to read that you enjoyed the entire experience which indcluded our breakfast spread which is one of the most comended aspects of any guests stay at the property. It's so pleasing...

Reviewed 6 days ago NEW

On checking in it was apparent there’d been a mix-up in my booking. I had paid in full (and at considerable cost) for a superior room and breakfast but – according to their records – I was arriving a day late. Despite being unable to agree on what was at the root of the error, the front desk staff collectively...

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5Thank LightAndShade
Deni D, General Manager at Galle Face Hotel Colombo, responded to this review

Firstly, thank you for taking the time to give us your thoughts and genuine feedback. We are saddened to hear of your short experience with us and do apologize for not being able to offer you an alternative room, we will be looking into the reason this was not done. However our systems do indicate that the booking you made...

Reviewed 1 week ago NEWvia mobile

A fantastic hotel in every kind of way. Friendly and service minded staff, fantastic restaurants and location. Our stay took us back to the colonial times indeed. Would stay here again if ever back in Colombo again.

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Helpful?
Thank Asa E
Deni D, General Manager at Galle Face Hotel Colombo, responded to this review

Thank you ever so much for taking the time out to review your recent experience with us, which was splendid to read. The property does indeed let you sample what life was like during the Colonial times in Colombo, we recommend your visit our in house museum on the first floor of the south wing for an extra dose of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Presented proudly as Sri Lanka's iconic and historic hotel, Galle Face Hotel is located in heart of Colombo City, along the seafront and facing the famous Galle Face Green.The hotel has 158 well-appointed rooms and suites, with some offering excellent views across the Indian ocean and the fascinating view of evening sunset.There are three restaurants, a gym, spa and unique saltwater swimming pool, overlooking the seafront. Guests here will be convenient as the hotel offers close access to many of the business district,historic cultural sites and landmarks in Colombo, as well nearby shopping. The hotel is a 45-60min journey from the airport.Guests seeking a glimpse of Colombo's history will enjoy the charm of The Galle Face Hotel with its unique, unaltered setting since 1864. ... more   less 

Additional Information about Galle Face Hotel Colombo

Address: No. 2, Galle Road, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: $229 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galle Face Hotel Colombo 5*
Number of rooms: 158
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Colombo
#3 Spa Hotel in Colombo
#4 Luxury Hotel in Colombo
#7 Family Hotel in Colombo
#8 Romantic Hotel in Colombo
#8 Business Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Galle Face Hotel Colombo staff and other travellers.
25 questions
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Questions? Get answers from Galle Face Hotel Colombo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor, garden view was pretty quiet.”
 of 5 bubbles , 7 Dec 2016 | Read review
“Good restaurants, great location, luxurious”
 of 5 bubbles EbooGupta, 3 Dec 2016 | Read review
“get a room with an ocean view”
 of 5 bubbles Islandpotter, 2 Dec 2016 | Read review
“Why stay in a cookie cutter hotel when you can stay here?”
 of 5 bubbles sbrosk, 22 Nov 2016 | Read review
“choose a room facing the inner green and/or directly the sea.”
 of 5 bubbles 356sergejs, 22 Nov 2016 | Read review
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