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Hilton Colombo Residence

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#12 of 51 Hotels in Colombo
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Colombo Residence
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791 Reviews from our TripAdvisor Community

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Showing 724: English reviews
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New York City, New York
Reviewed yesterday NEW

Staff attitude make a huge difference to the overall experience. Smiling employees go a long way. Large accommodations make the Colombo Hilton Residences very convenient to hold meetings in addition to having all services normally available in a hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jean Claude N
The Hague, The Netherlands
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017 via mobile

We arrived in the middle of the night and the check in was very fast and the room so spacious and clean. The bathroom is such a great design and everything so clean. Loved the bed and the bedding. It was such a great feeling to arrive in this room after a long flight and we slept very well. The...

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Helpful?
Thank YUKI K
About Hotel's Favourite Review
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear YUKI K, Thank you for choosing to stay at Hilton Colombo Residences during your visit to Colombo and also taking the time to review your stay. We appreciate the kind compliments for Malinda from FLOW. It’s great to hear that you and your family found your three bedroom suite spacious and comfortable, and the beds were cozy. Your kind...

Reviewed 3 days ago NEW

The service we received from all the staff at the hotel was exceptional. Everyone went out of their way to accomodate any of our request and help us with any query we had. Particular thanks go to Malinda, Shaheen, Angelo and Michael. Thanks to the Head Chef who came to speak to us personally to ensure we were satisfied with...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank GaneshSonia
Auckland Central, New Zealand
Reviewed 6 days ago NEW

My wife 3 Kids (9,6,2) and I recently stayed at the Hilton Colombo Residence and we absolutely enjoyed our stay. The staff were very courteous and the food at flow was simply to die for. Great selection and very attentive staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 855samithar
Reviewed 1 week ago via mobile

I have stayed at many Hilton hotels around the world, and I must say that this hotel is one of the best ones that I have been to. This is the second year that in a row that we have stayed at this hotel, and both times, being a diamond member, we (family of 4) got upgraded to executive level...

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Helpful?
Thank madiwela
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear madiwela, Thank you for your five-star review of your recent stay at Hilton Colombo Residences. I am happy to read that you this is your second stay in the hotel and that your stays during both times lived up to your expectations. It’s great to read that the suites, and breakfast, and service were outstanding that you received the...

Hong Kong, China
Reviewed 1 week ago

Hotel needs to revisit it's restaurant offering if it is to justify it's existence as a hilton. Rooms are being upgraded and is a work in progress. Staff are very helpful but let down by an aging infrastructure

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank weemengt2017
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear weemengt2017, Thank you for choosing to stay at Hilton Colombo Residences during your visit to Colombo and also taking the time to provide constructive feedback of your stay. I am happy to read that you found that the Team Members were helpful during your stay. I would like to clarify that all suites from 31st floor (Executive Suites) to...

Sydney, Australia
Reviewed 2 weeks ago

The amenities are not the best, and staff are haphazard. Nothing was in my kitchen and when I asked for glassware was sent up 4 shot glasses! There was construction going on all night next to property but no warning re this

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank cassy w
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear cassy w, Thank you for choosing to stay at Hilton Colombo Residences during your visit to Colombo and reviewing your stay on TripAdvisor. It’s regrettable that you did not experience the level of service Hilton Colombo Residences is known for. We apologise for the shortfall for not being able to deliver the required shot glasses and for the construction...

New Delhi, India
Reviewed 2 weeks ago

Stayed there as part of business trip in Feb 2017. The room was simply simply brilliant. Their multicuisine restaurant Flow had some really average food - else this was a great stay in all respects - whether it was service, travel, room quality, people etc.

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Helpful?
Thank gautammotwani
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear gautammotwani, Thank you for a warm review of your recent stay at Hilton Colombo Residences and for taking the time to express your sentiments. I am happy to read that you found your overall stay with Team Members, service, and accommodation, great. Your kind words are most appreciated. It's regrettable that you didn't find the dining experience in FLOW...

Colombo, Sri Lanka
Reviewed 2 weeks ago via mobile

We had a family get together at this hotel and it was lovely. Staff is pleasant and food was awesome. There's a nice and clean swimming pool too. Overall we were very happy with the service and recommend this place.

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Helpful?
Thank zwaaz57
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear zwaaz57, Thank you for taking the time to review your occasion on TripAdvisor - I appreciate the time and warm sentiments you have paid. I am happy to read that the Team Members, dining experience, and recreational facilities heightened your experience; we value your recommendation and hope to see you soon. Thank you, Karim Schadlou General Manager

Bengaluru, India
Reviewed 3 weeks ago

Hotel is very well maintained. Staffs were also very helpful. We had to seek medical assistance as one of our friend fell sick. Hotel staff helped us with doctor facilities etc. We were upgraded and view from top floor is amazing!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank khush693
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear khush693, Thank you for your five-star review of your recent stay at Hilton Colombo Residences. I am happy to read that you found Team Members’ service ‘helpful’, especially with the medical assistance that is required. Your warm sentiments on the spacious and comfortable rooms on the top floors are appreciated and we’re happy you found the views spectacular. Thank...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Verandah Bistro & Bar at Hilton Colombo Residences
Verandah Bistro & Bar at Hilton Colombo Residences
Cuisines: Bar, Fast food, European, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover an outstanding, suite and room experience in the heart of Sri Lanka’s largest city; Hilton Colombo Residences is the ideal choice for business or leisure. Take in panoramic views from this 33-storey tower, offering vistas of the Indian Ocean, city and harbor. The hotel includes superb venues for conferences and events for up to 850 people; it is located within 5 minutes of the central business district of Colombo, within close proximity to major banking institutes, supermarkets, shopping and cultural destinations. ... more   less 

Additional Information about Hilton Colombo Residence

Address: 200 Union Place | Colombo 02, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: $230 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Colombo Residence 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Hilton Colombo Residence Hotel Colombo
Colombo Hilton
Hotel Style:
#6 Family Hotel in Colombo
#6 Spa Hotel in Colombo
#6 Romantic Hotel in Colombo
#9 Business Hotel in Colombo
#10 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Colombo Residence staff and other travellers.
3 questions
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Questions? Get answers from Hilton Colombo Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask the front desk don't assume they don't have a good room.”
sri2017, 30 Jan 2017 | Read review
“Junior Suite - amazing views over Colombo”
jamesjuliee, 24 Jan 2017 | Read review
“Watch for those elevator doors - it will take off your limb”
HiranW, 14 Jan 2017 | Read review
“The apartments are very spacious”
Babyshouts, 8 Jan 2017 | Read review
“Any room is good.”
510MichaelF510, 30 Dec 2016 | Read review
5 of 5