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Sapphire Hotel

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Sapphire Hotel
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186 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Kolkata (Calcutta), India
Reviewed 15 January 2016

Good hotel but rooms are not so attractive as it appears in the pictures. Those are a bit shabby.The swimming pool on the roof top surrounded by plants is not very appealing. The variety of food offered in the buffet breakfast and dinner are very limited. Moreover, Indian cuisine is not available all the time during the day. In that...

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1Thank Poly90
uk
Reviewed 9 January 2016

Final stop before flying from Colombo. Good sized room, intermittent wi-fi but a lovely private dinner by the pool for our tour group. Breakfast offered a good choice. Overall compared favourably to other mid-range hotels we stayed in in Sri Lanka.

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2Thank Benkei
EAP Hotels H, Group Reservations Manager at Sapphire Hotel, responded to this review

Many thanks for your review, and absolutely appreciate your sentiments and we shall continue to serve you better. We are delighted that you enjoyed the services & facilities during your stay with us. Thank you once again for patronizing Hotel Sapphire and looking forward to welcoming you once again.

Reviewed 12 November 2015

It's ok hotel ...not a budget hotel..opted this place because it's easy to travel to other cities ..from here we travelled to Jaffna by bus ...connectivity to other landmarks were easy because it s in the city of wellawetta.

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2Thank Ashaa n
EAP Hotels H, Group Reservations Manager at Sapphire Hotel, responded to this review

Many thanks for your review and absolutely appreciate your sentiments, which no one has commented with regarding to the easy access of travelling to Jaffna, and is a vital point. We hope you enjoyed your stay with us and looking forward to welcoming you once again at Hotel Sapphire.

London
Reviewed 25 October 2015

Sapphire Hotel has been in Colombo since the 70s. They were renowned for their excellent and tasty food. They continue the quality to this day. I stayed in this hotel last year for a week and was very satisfied, hence I booked it again this year for two weeks stay with my family. The staff of the hotel made our...

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Thank Lingam
EAP Hotels H, Group Reservations Manager at Sapphire Hotel, responded to this review

Many thanks for your review, and absolutely appreciate your sentiments and we shall continue to serve you better. We are delighted that you enjoyed the services & facilities during your stay with us. Thank you once again for patronizing Hotel Sapphire and looking forward to welcoming you once again.

Kampot, Cambodia
Reviewed 8 October 2015

This hotel seems very expensive for the level of service and facilities. My room smelt of mould, the wifi didn't work, room service was served on a filthy tray, and there was no hot water. None of these things are that much of a big deal, but for the price of the rooms, I would expect better.

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3Thank Jyoti F
EAP Hotels H, Group Reservations Manager at Sapphire Hotel, responded to this review

Thank you for patronizing Hotel Sapphire, while going through your review about our hotel we wish to state the following in regard to the weak areas you have mentioned in your review. * Wi-Fi - Works very well at Hotel Sapphire, but if you are down-loading pictures, films the wi-fi speed becomes low, which is normal in Sri Lanka. *...

Toronto, Canada
Reviewed 25 August 2015

I was there Aug 5th 2015 for 1 night. Hotel was average not great for North American's. Thank you very much Rajuddin, reservation and arrangement was good and Hotel staff very help full. Location was good and very convenient,

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Thank Muthu K
Portsmouth, United Kingdom
Reviewed 14 August 2015

arrived from india in time to miss dinner so went to bar for a drink . what a surprise the bar is open to the public and there were 10 sleazy sri lankan men sitting in sofas by the dance floor ogling the 5 semi naked prostitutes who were dancing. the wife wasn't impressed the room was clean , big...

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1Thank 139bobc139
EAP Hotels H, Group Reservations Manager at Sapphire Hotel, responded to this review

My profound apologies dear Sir for making your brief stay inconvenient at hotel Sapphire. We write here to vindicate our acquisition and enlighten you about our hotel from your misconception. What you perceived dear Sir is not what is in reality. Yes! We do not deny the fact that we possess professional Bollywood dancers amidst us who are actually authorized...

Bengaluru, India
Reviewed 10 August 2015

Good budget hotel but not worth. Your day starts with badly stinking bathroom. No proper ventilation in bathroom. WiFi is excellent, you will get WiFi in all floors at a very good speed. Management do not worry about room guests when they get marriage ceremony or some party orders. We were almost ignored for the dinner, regular restaurant was booked...

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Thank SundarrajSP
EAP Hotels H, Group Reservations Manager at Sapphire Hotel, responded to this review

We thank the reviewer for his valuable comments and the negative points will be looked at more seriously and be attended to soon. The hotel is undergoing a refurbishment work at present and hoping to complete same by end of November 2015. Also wish to state that we are hoping to add another restaurant on the Roof top to ease...

Kolkata (Calcutta), India
Reviewed 26 July 2015

hotel is in more or less located at a centre of colombo. location is good within the market and on one of the main road of colombo. room are big and very clean. staffs are very good and supportive. restaurant is very big and foods are tasty also but the option for breakfast is not that good but it is...

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Thank subho87
Dhaka City, Bangladesh
Reviewed 24 July 2015 via mobile

I went there with my family and it was a pleasant stay. They offered warm welcome to the hotel. The staffs were really kind,the rooms were clean and had a cozy environment. The complimentary breakfast had a lot of Sri-lanka's local food (and some English breakfast items) but of limited variety and the taste wasn't too great either. It was...

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2Thank ftanaz

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Sapphire Hotel

Address: 371 Galle Road, Colombo 00600, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: $78 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sapphire Hotel 3.5*
Number of rooms: 45
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Also Known As:
Sapphire Hotel Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Sapphire Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room you choose will be below standard!”
ThiruJeeva, 5 Mar 2017 | Read review
“Good hotel for a reasonable price.”
mySriLankaVisitF2017, 28 Feb 2017 | Read review
“As for a quiet room”
snras93, 13 Feb 2017 | Read review
“If you have a choice choose a room away from the main street due noise of motor vehicles”
Kamalaveni5, 2 Feb 2017 | Read review
“Standard rooms would be fine.”
nidhiyaj, 23 Jan 2017 | Read review
5 of 5