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Cinnamon Grand Colombo

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Cinnamon Grand Colombo
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3,319 Reviews from our TripAdvisor Community

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Showing 3,044: English reviews
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Sydney, Australia
Reviewed yesterday NEW

I will start with the positives... the restaurant staff were very accommodating to a my requests; and even made a special halapa dish for my daughter. That about sums up the positives of my experience. Fortunately, we only had one night at the hotel. I spent too much time searching for hotels in Colombo and finally landed on the Cinnamon...

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Helpful?
Thank krunkle10
Reviewed 3 days ago NEWvia mobile

Imran at cheers pub was excellent, he knows his stuff and and gave an excellent service.. even my foreign delegates were delighted.. keep it up boy!!!! Thank you and will sure come again! From taking down orders to timely delivery.. great hospitality.

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Helpful?
1Thank Thariq M
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you wine and dine with us and we are delighted to know that you had a wonderful experience at the Cheers Pub. Your wonderful commendation of our associate is much appreciated and will be shared with him. We hope you find the same fare at our...

Reviewed 3 days ago NEW

We were looking forward to staying at the Cinnamon Grand, where we had booked with other family members, en route to a wedding. We had booked online, pre-paid and I had called to re-confirm in advance. When we arrived around 9pm to check in we were told that the hotel had overbooked by 19 rooms and we were to be...

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1Thank Meera S
Perth, Australia
Reviewed 4 days ago NEWvia mobile

We are just overnighting here before an early flight tomorrow. Sadly this room has seen better days. Maybe the rooms in the new tower are more modern, this one is very dated and shows wear and tear in both the bedroom and bathroom. So if you choose to stay make sure you pay extra and have a new room for...

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Helpful?
1Thank Cally87
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the convenience of our location, the cleanliness of our property, and our array of restaurants and cuisine. Please accept our sincere apologies for any inconvenience and discomfort you may have encountered. We have...

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago via mobile

What a wonderful experience. This is the most liveliest place in Colombo and we enjoyed to the utmost. Courteous and friendly staff, makes you feel at home. Specially the young Gayan is very energetic and obliging. Wonderful person to have at any outlet. He does his job with passion. Cheers!!!

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Helpful?
1Thank A TripAdvisor Member
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours to have you dine with us and the Tea Lounge and we are delighted to know that you encountered a wonderful experience. Your wonderful commendation of our associate is much appreciated and will shared with him. We do hope you find the same fare at our other restaurants...

Cameron, Montana
Reviewed 1 week ago

Only stayed here two nights but the hotel is amazingly accommodating. Had a very late check which they made very easy. Very nice room on the executive level that included a very nice breakfast. Had dinner at The Lagoon and it was wonderful in a great setting. Would definitely stay here again!

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Helpful?
1Thank DJBEnnis
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed all the facilities we offer to our executive floor resident guests. We do hope your stay with us was relaxing and comfortable and we look forward to welcoming you again with cinnamon hospitality....

Reviewed 1 week ago via mobile

We have been guests with this hotel for many years and always it has been a pleasant experience. Mostly at restaurants such as Cheers, Noodles and Chutneys staff always had been so friendly, welcoming (e.g. Imran at cheers, Rogger at Noodles) and will anything to satisfy their guest. We mostly come to Cinnamon grand Cheers as that is the only...

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1Thank Gene D
Management response:

Thank you for your wonderful review of Cinnamon Grand Colombo. The pleasure is indeed ours in having happy and loyal guests such as yourself dine with us and we are delighted to know that you always have a wonderful experience at the Noodles, Cheers and Chutneys restaurants. Thank you for your wonderful commendation of our associates and the services provided...

Bengaluru, India
Reviewed 1 week ago via mobile

Great Hotel for both Business travel and family vacation. Spacious and comfortable rooms. Quite silent for good night sleep. Good Spa. Loved breakfast. Must Try: Chutnies a South Indian restaurant Nu Ga Gama an authentic village restaurant.

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1Thank ChawlaJagmeet
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed our spacious and comfortable rooms, our spa, and our breakfast cuisine. Thank you for your wonderful recommendation of our Chutneys and Nuga Gama restaurants. We do hope you had a wonderful dining experience...

Ilfracombe, United Kingdom
Reviewed 1 week ago

If you want to stay somewhere with expensive places to eat, lots of glitz and very expensive taxi services then this could be the place for you. For the same money you can stay in a boutique hotel with a far more personal treatment. We found the booking in process a shambles, they were reluctant to accept debit cards as...

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Thank Romy W
Management response:

Thank you for choosing Cinnamon Grand Colombo. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We have made note of your concerns and will take necessary measures to ensure that they do not recur in the future. We do hope that this does not refrain you from residing with us again as we look...

Solihull
Reviewed 1 week ago via mobile

Grand by name, and grand by nature. I'm here for two nights, and this certainly is a lovely hotel. Friendly staff, consistent throughout my stay in Sri Lanka, great facilities, lovely room, and everyone's very obliging. But...a few little niggles on my first day that have precluded me marking it 5 stars. 1) I'm here on holiday, and was checking...

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Helpful?
Thank RedAlertPete
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the ambiance of our hotel, our cuisine, and the services provided by our associates. Please accept our sincere apologies for any inconvenience and discomfort you may have encountered. We have made note of...

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: $211 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Business Hotel in Colombo
#3 Spa Hotel in Colombo
#3 Family Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Grand Colombo staff and other travellers.
20 questions
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Salt Lake City, Utah
8 months ago
Kolkata (Calcutta), India
6 months ago

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Questions? Get answers from Cinnamon Grand Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the Executive wing.”
krunkle10, 25 Apr 2017 | Read review
“Executive level well worth it!”
DJBEnnis, 17 Apr 2017 | Read review
“Ask for view of roof swimming pool for newer rooms”
romyw2013, 17 Apr 2017 | Read review
“I preferred the deluxe room over premium though the latter is bigger. Purely on room decor. The website pictures are on track.”
RoshPeiris, 15 Apr 2017 | Read review
“back side rooms are Floor no then 66”
PDCJPG, 15 Apr 2017 | Read review
5 of 5