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After being changed to another hotel because this one was closed we were advised to phone before arriving 2 weeks later for another 2 nights. We phoned, were reassured the hotel was open, took a cab there only to find it was still closed and...More
1 Thank Jeanette M
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Istanbul-OraResponded 31 October 2012
Dear Jeanette M,
Thank you for taking the time to relay your comments regarding our property during your recent stay. We are deeply sorry we fell below your expectations. Your comments are very troubling and will certainly be looked into. We’d like to obtain some...More
Got there after a long flight to find it was totally shut down apart from two security guards. To their credit, they radioed for a cab to the HI Istanbul City (see other review), but it was very poor that I wasn't given any warning...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Istanbul-OraResponded 23 July 2012
Thank you for providing us with a very considerate review and thank you for your staying with us. We are deeply sorry for falling short of your expectations. We apologize for the troubles you encountered regarding your hotel accommodations as well as service....More
A good business hotel with all modern amenities. Nice and comfy room, decent bathroom, good bed although might be small for a tall people. Does have a good breakfast spread but no restaurant so Breakfast is the only meal you get. However there is a...More
Stayed at this hotels 25APR for one night + very late check-out. Chose this accommodation just because of price and proximity to Ataturk airport.
Once you travel with baggage, have to use a taxi (45 TRY=20EUR oneway from Ataturk airport). In fact, the metro station...More
I stayed there for 7 nights. The hotel is new and in good condition, rooms are a bit small but ok for a family with 2 little kids. No frills in the room (no minibar or safe). The staff are very nice and helpful. Shuttle...More
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