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BEST WESTERN Citadel Hotel

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#166 of 1,109 Hotels in Istanbul
Certificate of Excellence
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432 Reviews from our TripAdvisor Community

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Showing 303: English reviews
A TripAdvisor Member
Reviewed 26 May 2016 via mobile

Simply , every thing in this hotel is excellent . Very cooperative staff , vey amazing view to Marmarah sea . Near to many attractive places . Special thanks to front office team mainly Mr. Ok and Mr. Masout . I'll come again to Istanbul and to same hotel .

Helpful?
Thank A TripAdvisor Member
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear , Guest Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW The President Hotel hospitality from the hearts. It has been our... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2016 via mobile

Nice and cozy, not very big with only two floors.Nice rooms in front of Marmara see. We went in 2 families : 4 and 4 , and we felt very well cared. Big rooms and nice international and turkish breakfast. They speak spanish too. We had a wonderful weather

Helpful?
Thank Rciurana
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure... More 

1 review
Reviewed 11 May 2016 via mobile

My family and I spent a short trip in istanbul. This hotel was perfectly located within 5-10 minute walk through local neighborhood streets to the Sultan Ahmet tourist area. Good food is around the corner, the hotel breakfast is traditional Mediterranean food. The hotel staff is very helpful and knowledgeable. They made us very comfortable. Everyone was very warm and... More 

Helpful?
Thank Sinan K
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Kuala Lumpur
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 May 2016

Had my lunch there with my group. The food is excellent. The ambiance was fantastic. The location was amazing. Used ruins of Constantinople to be part of the hotel made it look ancient more then beautiful. Sea breeze in the evening breathtaking. Enjoy an evening tea with a romantic feeling here. Friendly hotelier made your day.U may feel like a... More 

Helpful?
Thank Zues1020
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure... More 

Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2016

Clean BEST WESTERN Great Location, Magnificent Turkish Breakfast, Professional Staff. I enjoy my stay at BEST WESTERN Citadel Hotel the room was modern with a great ocean view. The reception desk was extremely helpful. Highly recommended.

Helpful?
Thank Ernesto B
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Ernesto, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Manama, Bahrain
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 May 2016

I booked this hotel based on the excellent reviews on trip advisor and its great location in Sultanahmet. We stayed in a twin room with an obscured with of Ayasofia. Our biggest gripe was that the room was extremely small. there is very little room to even stand up and move around and no space to layout luggage or sit... More 

Helpful?
Thank markstanko
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 April 2016 via mobile

We are right now staying at this hotel, rooms are good we rather got upgrade for sea view room without extra charges, awesome view of bosphorous, very helpful and vigilent staff and service. They even arrange for your trips and drop offs, I'm hoping for rest of my trip to go on like this, definitely coming back for my next... More 

Helpful?
Thank jawwad a
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Jawwad, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 April 2016 via mobile

We booked this hotel after searching long and hard on the Internet. This holiday was going to be a special one as we were celebrating my wife's milestone birthday. The helpfulness of the people wasn't just at the hotel, it was way before we actually went there. I contacted a member of staff to arrange for a cake and flowers... More 

Helpful?
Thank Fresh_lobster1
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure... More 

Level Contributor
64 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 March 2016

hotel located near the sea,you need to cross the road. also located good to mosque. food in restaurant was perfect.staff was average.nice hotel for 2 nights to see what you want and go. room was clean

Helpful?
Thank NeRS17
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL More 

Dubai
Level Contributor
3 reviews
Reviewed 2 March 2016 via mobile

Very good hotel.the location of the hotel is perfect.It is close to all the top attractions.U can see the marmara sea from the hotel wich is amazing.But i got the blue mosque view room and that was even better.Staff are really good and undestand english.

Helpful?
Thank Aziz S
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Aziz , Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GÜÇ General Manager BEST WESTERN CITADEL HOTEL More 

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Staying in Sultanahmet

Neighbourhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Citadel Hotel

Address: Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
Region: Turkey > Istanbul > Sultanahmet
Price Range: $80 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Citadel Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Istanbul
Istanbul Best Western
Hotel Style:
#70 Family Hotel in Istanbul
#82 Romantic Hotel in Istanbul
#117 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Citadel Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Citadel Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will enjoy sea view every morning by booking a room with sea view or corner suites with little extra cost.”
 of 5 bubbles waelshubeir, 18 Sep 2016 | Read review
“sea view suites are the best”
 of 5 bubbles selkhatib1, 5 Aug 2016 | Read review
“Get a room with a sea view!”
 of 5 bubbles westerley, 17 Jul 2016 | Read review
“Sea Front Views allow you to watch the dolphins and boats.”
 of 5 bubbles Happy_Holidays34, 28 Jun 2016 | Read review
“Sea view room will absolutely recommended. Higher level better as you may hear vehicle by the road for lower room”
 of 5 bubbles Zues1020, 11 May 2016 | Read review
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