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Mercure Istanbul City Bosphorus Hotel

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229 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Level Contributor
79 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 November 2012

the hotel features very spacious rooms and is located ideally for business, less for tourism. Breakfast buffet is plenty with hot and cold items. There is a sky bar on the 21st floor with stunning views over Istanbul skyline. Hotel pricing is reasonable for a big city.

Helpful?
Thank ralf_Stephanie
TPHISTANBUL, Director of Sales at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear guest, Grettings from İstanbul! First of all I would like to thank you for the time you took to write such a detailed review on Tripadvisor.com and to share with us and other travellers your comments about your stay. It made us very glad to read that you were happy with our hotel, our team and its facilities. It... More 

Bad Homburg, Germany
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 October 2012

To summarize the stay: - Room - quite generous from space, two single beds, comfortable, located on the 18th floor, but very annoying A/C system. The other colleagues having rooms in lower levels, had an issue with the street noise - Bathroom - not the cleanest, towels are grey and black which generate an automatic distrust, I appreciate white towels... More 

Helpful?
Thank Claudia M
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Tehran Iran
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 October 2012

it doesnt worth for 5 star at all. pool was in instruction as they said and most of things in gym was awful. breakfast was very limited no pan cake no fruits no sweets. just sky bar view was nice. the put a choclate box as a gift in my room.

Helpful?
1 Thank leilaAzimi
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Droitwich, United Kingdom
Level Contributor
130 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 15 September 2012

A first experience in Istanbul resulted in a stay at this hotel, which was recommended by a local business colleague. Ideal business hotel but also not too bad for a holiday stay, although some of the tourist attractions are a few miles away. Personally I would say its 4/5 star rating is maybe a little top heavy, but that shouldnt... More 

Helpful?
1 Thank Turbinetraveller
TPHISTANBUL, Guest Relations Manager at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest , First we would you thank you that for your interest to The Plaza Hotel İstanbul. The plaza Hotel İstanbul management and our General Manager is paying attention so much for the guest satisfaction. Your positive and negative comments are very important for us. Thank you for your kind interest and comments. We hope to see you again.... More 

Level Contributor
111 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 September 2012

The name on the hotel gives you big expectations. Unfortunately they can't live up to that. After two days I wondered what actually was wrong? The feeling was not right about the hotel. And suddenly I came to the name thing. If the name had been something else you could have seen a good 3 star hotel with a beautiful... More 

Helpful?
1 Thank URBST
TPHISTANBUL, Guest Relations Manager at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, First we would you thank you that your interest to The Plaza Hotel İstanbul. The Plaza Hotel Management and our General Manager is paying attention so much for the guest satisfaction. And they do care about the complaints from the guests also we gave brief to responsible departments. We will fix those, under those circumstances they do apologise.... More 

Athens
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 September 2012

Swimming pool out of order. Sauna out of order. Hamam out of order. Old furniture and really bad food. You expect to eat something much better in Istanbul at a hotel that presents itself as a luxurius one. Rooms were clean and decent, but nothing really special. Needs renovations, but nobody bothers...

Helpful?
1 Thank Alexandros C
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Casablanca
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 July 2012

Good Hotel, very clean. Various Breakfast. Good location, not far from Bosphorous & Asian Side. Complete range of products for bathroom, touthbrush, foam shaving, .... beatiful view from uppest floors.

Helpful?
2 Thank BORBOLETA1980
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Virginia
Level Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 7 July 2012

very comfortable business style hotel. Large rooms, good breakfast, helpful doormen, nice fitness room. Well insulated (from noise) windows. Good shower. Really no complaints except that intense traffic makes it take a while to take a taxi to the Old City or shopping, dining.

Helpful?
1 Thank brooklands22
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Tripoli
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2012

Staying at this hotel in the beginning was ok, nothing special. I was stunned when i entered the hotel reception and lobby. It looks NOTHING like the website, so small with no taste . The location is terrible, out of the reach of almost everything. I was on a sponsored trip in the first 2 days, and i made reservations... More 

Helpful?
1 Thank Zuher A
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

Travellers are raving about these Istanbul hotels

Neusiedl am See, Austria
Level Contributor
197 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 30 June 2012

Nice, clean, large guestrooms and a wonderful rooftop bar with stunning view over the Bosphorus - all this could be a fairy tale. But the location is messy with its unfinishing traffic jam. Too bad for this hotel. If you are here, try the corner suites. I did. And choose a room at a highest possible floor.

Helpful?
Thank InnSi
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel... More 

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Staying in Besiktas

Neighbourhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighbourhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Istanbul City Bosphorus Hotel

Address: Barbaros Bulvari No 165 - Balmumcu Besiktas, Istanbul, Turkey (Formerly The Plaza Hotel Istanbul)
Region: Turkey > Istanbul > Besiktas
Price Range: $83 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Istanbul City Bosphorus Hotel 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Istanbul Plaza Hotel
Hotel Style:
#147 Spa Hotel in Istanbul
#191 Business Hotel in Istanbul
#280 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Istanbul City Bosphorus Hotel staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Mercure Istanbul City Bosphorus Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“prefer rooms with view”
 of 5 bubbles serter-bahar, 17 Oct 2016 | Read review
“Ask for a view of the Bosphorus - all rooms are very quiet.”
 of 5 bubbles dactrader, 14 Dec 2015 | Read review
“Higher floors with better view”
 of 5 bubbles AminB_12, 12 Nov 2015 | Read review
“Always ask for non-smoking floor and room!”
 of 5 bubbles SwissJade, 7 Jun 2015 | Read review
“I've been given a room looking on the inner side of the town! unlucky! Other side of the hotel will look towards the Bosphorus!”
 of 5 bubbles Ahmed_Abdelrazek, 26 May 2015 | Read review
5 of 5
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