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Steigenberger Hotel Maslak Istanbul

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Steigenberger Hotel Maslak Istanbul
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1,126 Reviews from our TripAdvisor Community

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Showing 677: English reviews
Limassol, Cyprus
Reviewed 2 weeks ago

The hotel was effective, price efficient and reasonable close to the airport and the city center. The staff was friendly and professional. I did not face any problems. The room was clean. we stayed too short to make use of the spa.

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Helpful?
Thank adamie2016
Steigenberger M... I, Halkla İlişkiler Müdürü at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'adamie2016', First of all we would like to thank you for choosing Steigenberger Maslak Istanbul for your accommodation need in Istanbul. Our Hotel is committed to providing our guests with the highest quality services and facilities. Our staff are always ready to help you with anything. Look forward to welcoming you back soon to show you Steigenberger’s hospitality in...

Baku, Azerbaijan
Reviewed 2 weeks ago

The room was very clean, the service was incredible. I had a wonderful timr there and the People there were very kind. The food there was also very good and it had one of the best room services that I've ever seen.

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Helpful?
Thank maJ3109TM
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'maJ3109TM', First of all we would like to thank you for choosing Steigenberger Istanbul Maslak . Also thank you for taking time to convey your comments regarding your stay. It was a great pleasure to have you stay with us and I look forward to welcoming you back on a future visit. Kind regards, Cansu Yorukoglu General Manager.

Reviewed 3 weeks ago

It is an average hotel, but has good location if you want to be near the University or near the Istinye park mall. The service was good since the team is dedicated to the work. Old style hotel and rooms.

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Helpful?
Thank Roger C
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Thank you very much for choosing to stay at Steigenberger Hotel Maslak Istanbul and for taking the time to post this nice comment. We appreciate your feedback and nice to hear that you liked our hotel facilities. With a spirit to serve, we take great pride about exceeding your expectations. Steigenberger Hotel Maslak Istanbul is located in a business area...

Melle, France
Reviewed 3 weeks ago

Steigneberger hotel is well located close to a metro station that takes you to the heat of Istanbul in less that 20 minutes. All services are provided in the hotel by efficient and quite polite staff. Turkish traditional food as well as western european fine cuisine is available. Breakfast is fantastic. The rooms are very comfortable. I will be looking...

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Helpful?
Thank JVR_79
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'JVR_79', Nice regards from Istanbul, We appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can and pleased to hear that our staff made your stay pleasant. I am truly glad to have satisfied your expectations. You are making us more than happy. Our team and I look...

Tbilisi, Georgia
Reviewed 3 weeks ago

everything was good. I enjoyed my stay at this hotel. It was a bit expensive with it's premises. In as smoking room it was impossible to open the window and it seemed uncomfortable. Other things was good

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Helpful?
Thank tamazp2016
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'tamazp2016 ', Thank you for choosing Steigenberger Istanbul Maslak Hotel. We look forward to the opportunity of serving you in the near future . Best regards. Cansu Yorukoglu General Manager

High Wycombe
Reviewed 2 November 2016

Overall good - but even a Club room does not have a thermostatic shower, the zircon was switched of centrally - the room was at 27 degrees and the central aircon was off. Finally the restaurant is the breakfast room but you cannot charge the meals (diner etc) to you room.

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Helpful?
Thank 435nigelr
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ' 435nigelr', Thank you for taking time to review our hotel. I am so glad to hear that you enjoyed your stay with us! Our top priority is providing a great pride in the presentation of our guest room. We hope to welcome you back to the hotel soon! Kind regards, Cansu Yorukoglu General Manager

India
Reviewed 2 November 2016

I was part of Bleasure concept and stayed in 25 days. my only concerns is food. Food was not good and they have reputed the same menu. Less variety and no tasty. Please have a look and try to improve the same.

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Helpful?
Thank 179nivashr
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ' 179nivashr', First of all we would like to thank you for choosing Steigenberger Maslak Istanbul for your accommodation need in Istanbul. I’ve already shared your opinion about food services staff with our F&B Manager. Look forward to welcoming you back soon. Kind regards, Cansu Yorukoglu General Manager.

Netanya, Israel
Reviewed 1 November 2016 via mobile

The hotel is located in business area with a lot of traffic around. The accommodation is very good. The rooms are quite big and clean. Breakfast is served till 10:30 (very convenient) with high standard buffet.

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Helpful?
Thank ErezPapir
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘’ErezPapir’’, We appreciate you taking the time to provide us with such detailed comment about your stay. I am glad to hear that overall your experience was positive and I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Always looking forward to welcoming you back soon. Best regards, Cansu Yorukoglu...

Vienna
Reviewed 1 November 2016 via mobile

Being a repeater I was for three days there. The reception as always was friendly and the room I got this time was in the 22nd floor with a great view around. You could see the Bosporus and the green area opposite the hotel. The room itself was very large and not to mention that it was clean as well...

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Helpful?
Thank alexandersN717VY
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'alexandersN717VY' First of all, I would like to thank you taking the time to provide us with such detailed feedback about your stay. We take great pride in the presentation of our guest rooms and we were glad that you able to enjoy that. We truly appreciate your kind words about our staff. It's definitely a boost for us...

Burgas, Bulgaria
Reviewed 30 October 2016

Nice location, helpful and qualified staff, clean and spacious rooms, good breakfast. Excellent value for money, would certainly stay again. Didn't have a chance to check out the SPA/fitness and the rooftop bar, but the lobby restaurant and the room service meals were very nice.

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Helpful?
Thank vasiliik2016
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'vasiliik2016', Thank you very much for choosing to stay at Steigenberger Hotel Maslak Istanbul and for taking the time to post this nice comment. We appreciate your feedback and nice to hear that you liked our hotel facilities. With a spirit to serve, we take great pride about exceeding your expectations. Steigenberger Hotel Maslak Istanbul is located in a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Steigenberger Hotel Maslak Istanbul

Address: Buyukdere Caddesi 233 | Ucyol Mevkii. No. 233 Maslak, Istanbul 34398, Turkey (Formerly Sheraton Istanbul Maslak Hotel)
Region: Turkey > Istanbul
Price Range: $107 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Maslak Istanbul 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Sheraton Istanbul
Istanbul Sheraton
Hotel Style:
#147 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Maslak Istanbul staff and other travellers.
4 questions
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Questions? Get answers from Steigenberger Hotel Maslak Istanbul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful view with large room :)”
 of 5 bubbles ESD_85, 24 Nov 2016 | Read review
“Plz look on the air conditioner part, it is control system but some time I felt uncomfortable and called many times to increase the A/C. but not get proper response and no sleep well for many nights. Requested for cooler as well but I haven't get it too. Reception guys told no extra stock. So many people facing the same issue, plz look and remove the control system. ”
 of 5 bubbles 179nivashr, 2 Nov 2016 | Read review
“Try to get a room above 15th floor as traffic is quite noisy as it is on a busy road with cars driving all day and night.”
  • my room 1512
 of 5 bubbles ElroydBlake, 27 Oct 2016 | Read review
“Just change the pillows please and everything will be perfect ”
 of 5 bubbles 38abdullahs, 26 Oct 2016 | Read review
“very nice and quiet rooms”
 of 5 bubbles mohammadb915, 22 Oct 2016 | Read review
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