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Queen of Sheba Eilat

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#24 of 63 Hotels in Eilat
Certificate of Excellence
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1 room 2 adults 0 children
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Queen of Sheba Eilat
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1,104 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Lehavim
Reviewed 20 March 2015

We stayed with 2 kids in the hotel, which is located very close to main attractions. The rooms were big, nice decoration, bathroom worked well and was with good light. The pool was nice as well (little cold for us on March), no heated one. The food on the dinning room was great- good variety, all of us liked it,...

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Helpful?
Thank Sktriper
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear Sktriper Thank you for a great review. I appreciate your mentioning the location, food and room comfortness. We make every effort to give our guests an unforgettable holiday and It is so rewarding to read of your satisfaction and I hope you will return soon. Best regards Shmulik

Reviewed 18 March 2015

A very impressive building, well situated near the sea and a shopping area. The room was big enough for us - a couple and one teenager. The bathroom was quite small. The service wasn't good enough: had to ask twice to make my son's bed and had to wait to late night hours, the dining room was very noisy and...

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Helpful?
1Thank Rivala
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear Rivala Thanks for mentioning the good things you liked about our hotel. The hotel management invests great efforts in the service and helpfulness of our team. I apologize for the things you found disturbing, and will pass this on to all the department managers for their attention and care for the future. I hope you return to allow us...

Tel Aviv, Israel
Reviewed 18 March 2015

We had a very nice experience in the hotel. The staff was nice and friendly, the superior room was big and clean. The breakfast had a nice verity of choices with fresh ingredients but taste wise they can do better. overall the hotel is highly recommended

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Helpful?
Thank Louze R
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear Louze R Thanks for a great review. It is wonderful to hear that you received good service from our staff and I am glad you enjoyed our room and breakfast. I hope to have you again as our guests and thank you again for sharing your opinion of us. Best regards Shmulik

katmandu
Reviewed 18 March 2015

We enjoyed the stay even though the weather was cold and we could'nt use the pool. The hotel itself is beautiful and located in the center. The restaurant was excellent. Tasty delicious food, there was a nice variety too. The mini club for the kids was very useful and friendly. Unfortunatly, the service was average, not more. It did'nt feel...

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Helpful?
Thank shira b
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear shiroo Thank you for choosing the Hilton Eilat Queen of Sheba. I appreciate for complimenting the location, Chicago restaurant, the food and the variety. Glad to read you liked our new children's club. I am sorry you fely our service was average. I am sure if you had spoken to our guest relations manager or duty manager your concerns...

Israel
Reviewed 17 March 2015

I visited the hotel during a medical congress in Eilat. I payed for a Superior room, and expected a great experience. I got a great room... but the window can't be opened more than a few centimeters... so I asked for another room, and after a very nasty waiting and bad manners, I got a new room with a balcony....

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Helpful?
2Thank Ana K
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear Ana K I wish to sincerely apologize for the inconvenience during your stay. I wish to assure you that we at the Hilton Eilat Queen Of Sheba we are sincere in our aim to ensure that our guests receive a high standard of service accommodation. Therefore your comments are very important to us and enable to check ourselves and...

Reviewed 16 March 2015 via mobile

The hotel itself is pretty and has a nice pool outback. The staff is helpful but lacks true customer service charm. After ordering a drink at the inside bar the bartender then proceeded to tell me what he did not like about "you Americans". The small gym within the hotel costs extra since it is run by a private company...

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Helpful?
1Thank timdog4life
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear timdog4life Thank you for your review. I am sorry that there may have been a misunderstanding with the information given by the front office team. The spa is managed by an outsourced company. We offer our guests to upgrade their stay with an executive package that includes access to the spa and gym and of course a new superior...

Israel
Reviewed 16 March 2015

The hotel really needs to be updated to match its five star ranking and Hilton brand name. The room was not clean and the room next door was under renovations. We had to hear the construction noise throughout the day and suffered from the smoking scent of the constructors heavy smoking. The corridor was dirty and we lacked towels and...

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1Thank ItaiRikovitch
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear ItaiRikovitch Thank you for your comments in reagrds to your stay in our hotel. I would like to sincerely apologize for the inconviences that you experienced. In regards to your comment about the hotel needs to be updated, we have already renovated 3 of our floors, and these are called our Superior rooms. Our staff has a dedicated team...

Manchester England
Reviewed 15 March 2015

I just cannot understand the three previous reviews. Our experience was completely different. The staff were most helpful and friendly, our room was perfect for our eight day stay with our 18 year old granson. We were given a complimentary upgrade to a junior suite and enjoyed complimentary executive breakfast each day. We ate twice in the general dining room....

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Helpful?
2Thank QCBloom
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear QCBloom Thaks for your really wonderful review. I am glad you enjoyed your stay. Thank you for complimenting our team, food, location and sevice. It is a pleasure to read that your stay was extra special and your granson enjoyed too. I hope We will see you again next year :) Best regards Shmulik

Reviewed 13 March 2015 via mobile

The lowest class of service ever!!!!! Never seen anything like it before!!!!!! Here is the story: we ordered a room with a view and a balcony, were given a room with view to the parking lot, had to switch 3 rooms till we got what we paid for and had to wait for 7 hours for the final room to...

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2Thank Fogelman
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear Fogelman I would like to apologize for the inconveniences you experineced in our hotel on your recent stay. As Hilton we strive to give the best service and customer satisfaction for all our guests. I would truly like to investigate this matter futher and would appreciate if you could send me an e mail with all your reservation details,...

Tel Aviv, Israel
Reviewed 12 March 2015

I cannot begin to explain how dissapointed I was by this hotel. I booked the hotel months in advance to celebrate my boyfriends birthday as well as check the place out for future use of the venue (which they were aware about). We arrived on a thursday ready to check in and get straight to the pool... little did we...

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Helpful?
2Thank Tashlondon7
Shmulik_Tayar, Guest Relations Manager at Queen of Sheba Eilat, responded to this review

Dear Tashlondon7 Thank you for sharing your experience. It is very difficult to read the described in your review and I would like to sincerely apologize for your dissatisfaction. The issues you have mentioned definitely do not reflect the service and standards of the Hilton. I would like to make it right for you and would be happy to hear...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of Eilat, within walking distance to the city center, the Queen of Sheba Eilat hotel boasts a seafront pool, spa and adjoining shopping mall. Designed as an imaginary biblical palace, the building offers a majestic atmosphere and breathtaking views of the Red Sea. Discover fantastic shopping, dining and entertainments opportunities at North Beach Promenade, just minutes from this beachfront hotel. Choose from an array of cuisines and dining opportunities at this Eilat hotel. Enjoy authentic Israeli breakfast buffets and international dinner buffets at Makeda restaurant. Refresh with a poolside snack at Ebony or enjoy an evening meal or appetizers at the Chicago Grill Bar. Unwind with an evening drink in Axum, overlooking the atrium and pool. Sip cocktails or sample light snacks at this late-night Eilat bar. Host a meeting or event in one of the six meeting rooms offering wireless internet access, or celebrate a special occasion in the Canaan Ballroom or poolside area. Discover a fantastic range of water sports at the beach, enjoy a refreshing swim in the seafront pool or rejuvenate in the gym. Relax in the sauna or jacuzzi. Work out in the free access fitness room and enjoy free Wi-Fi access in rooms and hotel aareas. ... more   less 

Additional Information about Queen of Sheba Eilat

Address: 8 Antib Road | North Shore, Eilat 8851016, Israel (Formerly Hilton Eilat Queen of Sheba)
Region: Israel > Southern District > Eilat
Price Range: $298 - $1,214 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen of Sheba Eilat 5*
Number of rooms: 481
Reservation Options:
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Also Known As:
Hilton Eilat Queen Of Sheba Hotel Eilat
Hilton International Eilat
Eilat Hilton
Hotel Style:
#17 Spa Hotel in Eilat
#23 Luxury Hotel in Eilat
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Questions & Answers

Here's what travellers have asked, with answers from Queen of Sheba Eilat staff and other travellers.
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Questions? Get answers from Queen of Sheba Eilat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a pool view , floor eight was very good”
EdenM27, 20 Apr 2017 | Read review
“There is free wifi in the lobby. Also, there was no minibar; but a small college size refrigerator, which is much better.”
rockNrobin84, 10 Apr 2017 | Read review
“Facing the sea of ​​course”
473stasu, 1 Apr 2017 | Read review
“ask for sea view”
L3635EGeduardom, 7 Mar 2017 | Read review
“Know that not all porches have a porch.”
, 22 Feb 2017 | Read review
5 of 5