the hotel its excellent location, modern and youthful design, clean, very good service, excellent breakfast, I recommend it This is the best value for money in Jerusalem Next to light train. IF LIKE TO TOUR JERUSALEM THIS IS THE BEST 0LACE IN JERUSALEM CENTER
It was ok but at night the mini bar was very noisy I had to go to the reception and they told me to pull it out Somebody should tells as to do so it i think that putting it in a closet can resolve the problem
Before Covid19 we have stayed in Ibis Hotels in Europe and South America and were always satisfied with the location, the service, the rooms and the food. After a year and a half of self-isolating, we finally decided to take a short vacation in our own country and Ibis Jerusalem was the obvious choice since we know the Ibis chain and knew what to expect. Or at least we thought so. We were very disappointed for the following reasons: We arrived at the hotel on Thursday October 21, shortly after 3pm. There were two employees present at the front desk, both working on their computers, none of them acknowledging our arrival even after I said “hello”. This pattern of behavior continued throughout our stay. Their computer work came before greeting guests. I inquired about parking space and was informed that there was no parking at the hotel and the closest public parking lot was a 10 minute walk from the hotel. So we left our luggage and went to park the car. I understand that there was no option to build a parking lot but when the cost of the parking turned out to be more than 20% of the room rate! We spent 420 NIS on parking. I strongly believe this should have been brought to my attention when making a reservation. The guests of a Red Ibis hotel are usually not backpackers, and come with a car. Had I known beforehand I could have chosen to come by public transportation. I also asked at the front desk if there was a Friday (Shabbat) dinner available at the hotel and the answer was that there was no such option. Please notice that we are talking about the Center of Jerusalem and on Friday evening all closes. Later on, I accidentally discovered there was a Shabbat Dinner at the hotel but there were no more places available. After the first night I asked If there was a possibility for a flat pillow since the ones in the room were very soft and high and wrapped around my head. The answer I received is that there was no other kind of pillow. We also complained about the noise of the refrigerator in the room (we had to switch it of at night), but nothing was done about this and no apology either. Furthermore, we found it really disturbing that part of the hotel staff was without masks, both in the dining room and other -public- spaces. In short, although the location is perfect and the rooms are adequate and clean, the staff is not very welcoming to say the least, and the lack of affordable parking makes staying at the Ibis Jerusalem City Center not verr…
Every thing was dirtty and discasthing and the manager is not nice at all itvv be will be better not to go to that hotel , I finished With ibis hotels in the world , its not feet abig company like this
didn't provive any early check-in or late check-out. no parking slotes for an invalid near to the hotel. the shower was not in good shape for taking a shower they provided welcome drink card, but didn't facilated the possibility to use it.