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Ibis Jerusalem City Center

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4 Elisar Street, Jerusalem 9423604 Israel
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (243)
Dining (51)
Room & Suite (27)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 120 hotels in Jerusalem
Location
Cleanliness
Service
Value
ibis Jerusalem City Center is located on Zion Square, in the heart of Jerusalem's city center, the new KOSHER ibis Hotel is just a minute away from the Old City, Ben Yehuda Pedestrian Mall, the tram station, and is an ideal base for exploring and enjoying Jerusalem's important sites. 0.9KM to Jaffa Gate and the Old City, Nahalat Shiv'a District, Mamilla Avenue, vibrant Machane Yehuda Market and an abundance of New and Old City Attractions and Museums. A Complimentary happy hour is hosted every evening in the hotel's stylish lobby bar.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Children's television networks
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Snack bar
Newspaper
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Russian, Arabic, Dutch and 2 more
560Reviews31Q+A18Room tips
Traveller rating
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Popular mentions
Ruth E wrote a review Dec 2021
1 contribution
the hotel its excellent location, modern and youthful design, clean, very good service, excellent breakfast, I recommend it This is the best value for money in Jerusalem Next to light train. IF LIKE TO TOUR JERUSALEM THIS IS THE BEST 0LACE IN JERUSALEM CENTER
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Date of stay: December 2021Trip type: Travelled with friends
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Response from Wassim Mushasha, Guest Services / Front Office at Ibis Jerusalem City Center
Responded 3 weeks ago
Dear Ruth It was truly a pleasure having you as our guest and we are delighted by your glowing review and thankful for taking the time to write your comments. We certainly hope to have the privilege to serve you again in the near future. Wassim Mushasha Guest Relations Manager
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6340257 wrote a review Nov 2021
1 contribution
It was ok but at night the mini bar was very noisy I had to go to the reception and they told me to pull it out Somebody should tells as to do so it i think that putting it in a closet can resolve the problem
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
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Location
Cleanliness
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Response from Wassim Mushasha, Guest Services / Front Office at Ibis Jerusalem City Center
Responded 8 Dec 2021
Dear Guest, Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon. Wassim Mushasha Guest Relations Manager
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lior r wrote a review Nov 2021
Beersheba, Israel70 contributions31 helpful votes
Before Covid19 we have stayed in Ibis Hotels in Europe and South America and were always satisfied with the location, the service, the rooms and the food. After a year and a half of self-isolating, we finally decided to take a short vacation in our own country and Ibis Jerusalem was the obvious choice since we know the Ibis chain and knew what to expect. Or at least we thought so. We were very disappointed for the following reasons: We arrived at the hotel on Thursday October 21, shortly after 3pm. There were two employees present at the front desk, both working on their computers, none of them acknowledging our arrival even after I said “hello”. This pattern of behavior continued throughout our stay. Their computer work came before greeting guests. I inquired about parking space and was informed that there was no parking at the hotel and the closest public parking lot was a 10 minute walk from the hotel. So we left our luggage and went to park the car. I understand that there was no option to build a parking lot but when the cost of the parking turned out to be more than 20% of the room rate! We spent 420 NIS on parking. I strongly believe this should have been brought to my attention when making a reservation. The guests of a Red Ibis hotel are usually not backpackers, and come with a car. Had I known beforehand I could have chosen to come by public transportation. I also asked at the front desk if there was a Friday (Shabbat) dinner available at the hotel and the answer was that there was no such option. Please notice that we are talking about the Center of Jerusalem and on Friday evening all closes. Later on, I accidentally discovered there was a Shabbat Dinner at the hotel but there were no more places available. After the first night I asked If there was a possibility for a flat pillow since the ones in the room were very soft and high and wrapped around my head. The answer I received is that there was no other kind of pillow. We also complained about the noise of the refrigerator in the room (we had to switch it of at night), but nothing was done about this and no apology either. Furthermore, we found it really disturbing that part of the hotel staff was without masks, both in the dining room and other -public- spaces. In short, although the location is perfect and the rooms are adequate and clean, the staff is not very welcoming to say the least, and the lack of affordable parking makes staying at the Ibis Jerusalem City Center not verr
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
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Location
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Response from Wassim Mushasha, Guest Services / Front Office at Ibis Jerusalem City Center
Responded 8 Dec 2021
Dear Lior, We appreciate your honest input and apologize for your disappointment in our service. We shared your concerns with our team as we are dedicated to ensuring your satisfaction. We hope to have the opportunity to serve you better in the future. Sincerely, Wassim Mushasha Guest Relations Manager
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Q5366KK_ wrote a review Oct 2021
4 contributions4 helpful votes
Every thing was dirtty and discasthing and the manager is not nice at all itvv be will be better not to go to that hotel , I finished With ibis hotels in the world , its not feet abig company like this
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Date of stay: October 2021Trip type: Travelled with family
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Response from Wassim Mushasha, Guest Services / Front Office at Ibis Jerusalem City Center
Responded 8 Dec 2021
Dear Guest, We appreciate your honest input and apologize for your disappointment in our service. We shared your concerns with our team as we are dedicated to ensuring your satisfaction. We hope to have the opportunity to serve you better in the future. Wassim Mushasha Guest Relations Manager
Read more
LightPacker728544 wrote a review Aug 2021
1 contribution
didn't provive any early check-in or late check-out. no parking slotes for an invalid near to the hotel. the shower was not in good shape for taking a shower they provided welcome drink card, but didn't facilated the possibility to use it.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Wassim Mushasha, Guest Services / Front Office at Ibis Jerusalem City Center
Responded 5 Dec 2021
Dear guest , We thank you for your honesty and sincere review, we apologize for our shortcomings. All your concerns were passed to the relevant departments in order to improve our service. We definitely hope that these issues will not prevent you for coming back. Please feel to contact me should you return. I will make my utmost efforts to ensure your stay will be a comfortable and memorable one. Yours sincerely, Wassim Mushasha Guest Relations Manager
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PRICE RANGE
US$111 - US$249 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
124
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Frequently Asked Questions about Ibis Jerusalem City Center
Which popular attractions are close to Ibis Jerusalem City Center?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.1 km), Moonshine Escape Room (0.3 km), and Gatsby Cocktail Room (0.3 km).
What are some of the property amenities at Ibis Jerusalem City Center?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Ibis Jerusalem City Center?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
What are some restaurants close to Ibis Jerusalem City Center?
Conveniently located restaurants include Blue Hall Music, Katy's, and Jahnun Bar.
Is Ibis Jerusalem City Center located near the city centre?
Yes, it is 0.5 km away from the centre of Jerusalem.
Are any cleaning services offered at Ibis Jerusalem City Center?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ibis Jerusalem City Center?
The staff speaks multiple languages, including English, Russian, Greek, Arabic, Dutch, and Hebrew.
Are there any historical sites close to Ibis Jerusalem City Center?
Many travellers enjoy visiting Old City of Jerusalem (1.2 km), Temple Mount Sifting Project- HaMasu'ot Lookout (2.6 km), and Western Wall (1.4 km).
Is Ibis Jerusalem City Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.