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Mamilla Hotel

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1,306 Reviews from our TripAdvisor Community

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Showing 980: English reviews
Los Angeles, CA
Reviewed 14 July 2014

We will for sure visit again and we would only stay at Mamilla. Loved the location, loved the food, great hotel, incredible concierge, staff was fantastic, very helpful - can't rave enough. Highly recommend!

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Helpful?
Thank Donnatodd4
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Donnatodd4, Thank you for taking the time to share your experience at Mamilla hotel. We are very happy to read that you love your stay. We look forward to welcoming you back in the future.

California
Reviewed 14 July 2014

Very well located as it is close to Old City. New outdoor mall area behind hotel is nice and very accessible. Roof top bar and restaurant are great. Good views abound. Service at rooftop is spotty at best, but worth going to for sure. Breakfast choices are very nice. Room is decent size and has glass partition to bathroom that...

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Helpful?
1Thank mike215
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear mike215, Thank you for taking the time to share with us your stay at Mamilla hotel. We are pleased to read that you had an overall enjoyable stay. We appreciate your feedback because it helps us improve our product. We hope that we will be able to welcome you back in the future and provide you with we aim...

New York City, New York
Reviewed 11 July 2014

Fantastic design, excellent food, and amazing location. Unquestionably my favorite hotel in Israel and one of my favorites in the world. Easy access to the old city and to the newer parts of Jerusalem.

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Helpful?
Thank mrwynn
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear mrwynn, Thank you for your review. We are very proud to be your favorite hotel in Israel and one of your favorites in the world. It is a distinction that we greatly appreciate. We hope to be able to welcome you back in the future.

Maple, Canada
Reviewed 9 July 2014

This is a hotel that should not be missed as it is very close to the Old City with first rate architecture, staff and amenities. We stayed in a suite on the 6th floor, and found the room both attractive and comfortable with an adequate amount of space provided in the walk-in closet for our clothing, and very comfortable seats...

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Helpful?
4Thank Martin G
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Martin G, Thank you for taking the time to write about your stay at Mamilla hotel. We are very happy to read that you had an excellent stay. We greatly appreciate your endorsement and feedback. You feedback allows us to address areas that need our attention. With regards to your experience at the Rooftop, we made sure to share...

Los Angeles, California
Reviewed 9 July 2014

We had a comfortable and satisfying stay. The hotel is well appointed, clean, with ample facilities. This is not a warm and welcoming hotel: rather on the cool and slick side of things. The room was a good sized with plenty of amenities. The pull away sofa bed was very uncomfortable, while the the main bed was fantastic. If you...

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Helpful?
Thank ericsf7
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear ericsf7, Thank you for taking the time to share your experience at Mamilla hotel. We appreciate your thorough feedback. We use it to help us improve our product. We apologize for the delay in checking you in. We would welcome any additional information regarding you check in that may help us pinpoint the reason for the delay. We hope...

Tel Aviv
Reviewed 8 July 2014

It's been the 2nd time I stayed at Mamilla and it was just as I remembered. The service was impeccable and the overall sense of a Best of Breed was everywhere. The rooftop restaurant staff was ever so pleasent even at 23:00 when they were almost closing. The room was clean and it's always great to get those L'Occitane shower...

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Helpful?
1Thank FrequentFlyer_isr
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Frequentflyer_isr, Thank you for taking the time to write about your second stay at Mamilla hotel. We are truly honored to have your endorsement. It will be a pleasure to share your comments with the rest of our team. We look forward to welcoming you back in the future.

Los Angeles
Reviewed 5 July 2014

Great location but certain aspects of the hotel are less than desirable. Although we had a suite the configuration of the room made it feel small. The layout of the bathrooms is just not workable. It had an open shower that left the majority of the floor wet, and the vanity which is supposedly built for two, with a total...

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Helpful?
1Thank ZZZZ10
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear ZZZZ10, Thank you for taking the time to write about your stay. We greatly appreciate your comments. We will make sure to communicate your feedback on the suite upwards. We apologize if the offer to change your reservation to larger room felt like a modus operandi. We believe that if an opportunity exists that it is best to share...

Los Angeles, California
Reviewed 4 July 2014

Torn writing this review, as there is just a disconnect between the location and some of the hotel amenities, with the quality of the rooms The good stuff-unbeatable location, near Mamilla shopping arcade and access to Old City-market, Western Wall, Church of Holy Sepulcher, and also do-able walk to Machane Yehuda, Nachlaot… Also, truly lovely rooftop restaurant with gorgeous view...

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Helpful?
1Thank sbh56
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear sbh56, Thank you for taking the time to write about your stay. We greatly appreciate your opinion and will make sure that this is communicated upwards. We are happy that you enjoyed certain aspects of your stay with us – especially at the Rooftop and at our dining room for breakfast.

Montreal, Canada
Reviewed 28 June 2014

Hotel is 5 star but room we had was very small with hardly any hanging space in closet.Bath has good shower but it is the open concept with bath in enclosed area.So if you like taking a shower and your partner a bath,well then it is a but messy.Bed is king size and very comfortable with first grade linens.AC worked...

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Helpful?
Thank Domrom
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Domrom, Thank you for taking the time to write about your stay. We apologize that we were not able to provide the level of housekeeping service during your stay. We would appreciate any details that you could provide. We will make sure to convey your feedback regarding cleanliness to our colleagues in housekeeping. On the other hand, we are...

Johannesburg, South Africa
Reviewed 26 June 2014

Trendy, stylish and in a great location, this hotel catered to all our needs, including a fuss-free and quick change of room when we complained about the weak internet reception in the room we initially checked into. A complementary bottle of wine and box of dried fruit, fabulous breakfast and fantastically equipped gym and gym classes available for hotel guests...

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Helpful?
Thank Jill M
George L, Front Office Manager at Mamilla Hotel, responded to this review

Dear Jill M, Thank you for taking the time to write about your stay at Mamilla hotel. We are happy to read that you enjoyed your stay and that the issue with the room was resolved smoothly. We look forward to welcoming you back in the future.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Jerusalem's Finest Luxury Accommodations Mamilla Hotel, Jerusalem's newest and most fashionable hotel, will usher in a new experience of exceptional hospitality in Israel.This elegant luxury, lifestyle hotel featuring 194 rooms and suites will be the center of Jerusalem's rich cultural heritage and bustling daily life.Designed in collaboration with Alrov Luxury Hotels' vision and commitment to excellence and execution, and in partnership with world-renowned architects Moshe Safdie and Hall of Fame Piero Lissoni. The design combines sophistication and simplicity with exciting lighting, textures and colors inspiring the imagination and delivering a truly unforgettable experience.Mamilla Hotel brings world-class lifestyle hospitality to Jerusalem and Israel. Guests and visitors will enjoy superior design and accommodations together with exclusive dining and bar venues, a Holistic Well-being Spa & Gym, as well as events and banqueting spaces operating with leading technology, that blend sophistication and modern international style with ... more   less 

Additional Information about Mamilla Hotel

Address: 11 Shlomo ha-Melekh, Jerusalem 9418238, Israel
Region: Israel > Jerusalem District > Jerusalem > Mammilla
Price Range: $459 - $767 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mamilla Hotel 5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, SG Tradimax LTD, Cheap Tickets, Agoda and Jetsetter so you can book your Mamilla Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mamilla Hotel Jerusalem
Hotel Style:
#4 Business Hotel in Jerusalem
#6 Romantic Hotel in Jerusalem
#6 Spa Hotel in Jerusalem
#7 Family Hotel in Jerusalem
#10 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Mamilla Hotel staff and other travellers.
13 questions
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Questions? Get answers from Mamilla Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Studio is romantic and charming, so all the rest are prob fantastic plus!”
 of 5 bubbles ShiraC69, 1 Jan 2017 | Read review
“Room 511, king suite with good view and very quiet”
 of 5 bubbles gagagood, 29 Dec 2016 | Read review
“Higher floors facing the old city.”
 of 5 bubbles Qirya, 26 Dec 2016 | Read review
“Get a room in a different hotel.”
 of 5 bubbles pjvieira, 26 Dec 2016 | Read review
“Only suited are facing the view of the Old City, however you can go to the roof top to catch the view of Jerusalem. Breathtaking.”
 of 5 bubbles BK948, 8 Dec 2016 | Read review
5 of 5
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