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Leonardo Hotel Jerusalem

2,207 reviews
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Traveller (437)
Room & Suite (295)
Dining (63)
Overview
  • Excellent62%
  • Very good22%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
“yael hazan”(25 reviews)
“old city”(292 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
20 Mar21 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,207)Write a Review
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1,479 results
Traveller rating
922
318
141
56
42
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318
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56
42
Show reviews that mention
All reviewsyael hazanfree international callsold citythe guest relations managerfree wifidamascus gatedining roomtour groupbreakfast and dinnerholy landvery nice hotelfour nightslight railsaladlobbytombshabbat
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1 - 5 of 1,479 reviews
Reviewed yesterday via mobile

This vacation in Jerusalem has been Nice. The Leonardo hotel has a very good service. From the first momente we feel that we are in our house. Ibrahim he was awaiting for us in order to provide us with the information about the hotel. The...More

Thank Divina G
Reviewed yesterday via mobile

I stood a few days with a group of friends, we had a great experience here, excellent service, nice and clean bedroom. The staff are really polite and professional especially ibrahim and ali Definitely coming back. 👍

Thank Divina A
Reviewed yesterday via mobile

I arrived at Leonardo Jerusalen on february 15, 2018. The staff are nice people. They treat us very well. The rooms are clean. The food is great and all the attentions were great. I think I will use this Hotel again.

Thank Maria Elena M
Reviewed 2 days ago via mobile

It was wonderful stay, very clean rooms with a nice view The Dining room is really nice with a delicious food and the staff are really amazing . And I would like to come back again to Israel and to this hotel Sincerely Carmen,More

Thank Carmen S
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded yesterday

Dear Carmen S! Thank you for choosing Leonardo Jerusalem and for writing this superb review! We are so happy you had a good time at our hotel and enjoyed our food and services. Thank you for noticing the efforts of our staff to make your...More

Reviewed 3 days ago via mobile

Once I arrived to the hotel the welcoming was perfect, ibrahem the manager of the hotel he explain to us about the hotel facility Dining room is the best and food is so delicus , Ali provide us with a special service . ThanksMore

Thank Yoselin S
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded yesterday

Dear Yoselin S! Thank you for investing your time into this wonderful review! We are so happy to hear you had a good time at Leonardo Jerusalem! We are delighted you enjoyed our services and food as we work hard to provide our gusts with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$140 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Jerusalem
#8 Business Hotel in Jerusalem
#11 Family Hotel in Jerusalem
#15 Luxury Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$140 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Jerusalem
#8 Business Hotel in Jerusalem
#11 Family Hotel in Jerusalem
#15 Luxury Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (437)
Room & Suite (295)
Dining (63)
Pool & Beach (26)
Amenities (36)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
catherine20172017
19 February 2018|
Answer
Response from vicki w | Reviewed this property |
I didn't use their laundry services unfortunately but I'm sure it's not cheap it's better to take it to a laundromat outside
0
Votes
Judy S
18 November 2017|
AnswerShow all 2 answers
Response from joeywak1 | Reviewed this property |
Yes
0
Votes
Judy S
18 November 2017|
AnswerShow all 3 answers
Response from Iansenior1 | Reviewed this property |
Yes there are creams soap shower cap etc changed daily and also a hand hair dryer
0
Votes
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12345616
Room Tips
"The one with the couch was dope"
Read review
"Lower floors made for easier access via the stairs."
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"You may want a room far from the elevator... it's a busy hotel."
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"Too big a hotel to get the proper layout"
Read review
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