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Leonardo Hotel Jerusalem

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1,869 Reviews from our TripAdvisor Community

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Showing 1,241: English reviews
Tel Aviv, Israel
Reviewed 3 April 2016

I only spent one night, for business, & was not able to take advantage of the pool or gym. But the overall atmosphere was 5 star, everything clean & well maintained, staff friendly & helpful. Excellent breakfast buffet. Room & bed very comfortable. Hot water & good water pressure. I would definitely return for a vacation stay with my family.

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Helpful?
1Thank UriR
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest We would like to thank you for staying with us. Thank you for enjoying the great breakfast, and comfortable room. we will be honor to host you and your family. Regards Yael-H

Denver, Colorado
Reviewed 3 April 2016

We had a wonderful experience at this hotel. The rooms are clean and comfortable. The staff are very friendly, courteous and worked very hard to meet our needs. I strongly recommend travel to Israel, it is extraordinary, beautiful and VERY safe.

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1Thank Beth M
Albany, New York
Reviewed 1 April 2016

My spouse and I stayed at this hotel for three nights in March. It is an adequate 4 star hotel. I graded the hotel at four stars because it gave very good value for a low rate. Our rate was from a promotional all inclusive Israeli travel program. The hotel is a middle income place and is comfortable but not...

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1Thank esccec2016
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time in writing a review regarding our hotel. We were honored to be of service. We were pleased to have read that you enjoyed all what our hotel has to offer, including our breakfast offerings. We hope to be of service again soon. Kind Regards, Yael - Guest Relations Manager

Fort Lupton, Colorado
Reviewed 1 April 2016 via mobile

We had a wonderful time. The rooms were spacious and clean. All the staff was very helpful and accommodating especially Yael, the Duty Manager. The room had all the amenities; hair dryer, toiletries and refrigerator. The location gives you easy access to many Jerusalem attractions. We would definitely stay there again. Go and see for yourself. Israel is beautiful.

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1Thank jevans53
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review. We were pleased to have read that you enjoyed all of what our hotel has to offer, including our accommodating location. We hope to be of service again soon. Kind Regards, Yael - Guest Relations Manager

Glasgow, United Kingdom
Reviewed 31 March 2016

Straight to five stars by giving us both a very early check in after a night flight, and upgrading our room free so they could do it. Great location near the tram line and walking distance from old city. Good value on busy Easter weekend. Good range of food at breakfast, ideal for vegetarians. Good open views from balcony rooms....

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1Thank Danny_Livngston
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review. We were honored to have been of service. We were pleased to have read that you enjoyed your stay with us. We hope to be of service again soon. Kind Regards, Yael - Guest Relations Manager

Edmonton, Canada
Reviewed 31 March 2016 via mobile

We stayed at the Leonardo for several days as part of oi Israel tour. It is well situated for visits to various Jewish and Christian holy sites on Jerusalem. The beds were comfortable, linens clean, and service from staff was excellent. Some of the people on the tour were complaining of slow draining showers and poor flushing toilets, however, ours...

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1Thank buckinguy
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review. We were pleased to have been of service during your stay in our city. We were honored to have read that you enjoyed all of what our hotel has to offer. We hope to be of service again soon. Kind Regards, Yael - Guest Relations Manager

London, United Kingdom
Reviewed 31 March 2016

Based on the reviews I was expecting more from the Leonardo Hotel in Jerusalem. While the rooms are clean, the beds comfy (huge win for me!), and we were upgraded to a room with a balcony, the A/C doesn't work, the walls are pretty thin, the toilet flushing system is awkward, and the Wi-Fi is terrible to almost non-existent. It...

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Thank redjillo
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for writing a review regarding our hotel. We were sorry to have read that we weren't able to meet your expectations. However, we truly hope you choose to come visit our hotel again and see how we have improved. We have forwarded your review onto the relevant managers, who will see it upon themselves to better...

Reviewed 30 March 2016 via mobile

Leonardo took VERY good care of us. The rooms were kept spotless. Yael in particular went far above and beyond our expectations. We needed help ordering a pizza and Yael picked looked up what we wanted and had it ordered for us in no time. She didn't rush us or make us feel at all awkward. I'm hoping to return...

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Thank Delia P
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your review. We were honored to have been of service. We were pleased to have read that you enjoyed all of what our hotel has to offer. We hope to be of service again soon. Kind Regards, Yael - Guest Relations Manager

Cleveland, Ohio
Reviewed 29 March 2016 via mobile

The Leonardo Hotel in Jerusalem offered us the very best of Israeli hospitality. The staff was friendly and helpful and the room was large and well appointed. We will definitely make the Leonardo our place to stay anytime we visit. The meals are good and generous and the bar staff is just right. My daughter ordered a non-alcoholic cocktail that...

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Thank ssonenstein
Cleveland, Ohio
Reviewed 29 March 2016 via mobile

We were blown away when we arrived in the lobby. The smell of lilies welcomed us and everything from the moment we came in and as we explored our room, I was impressed with everything. The room was large enough to practice yoga in, the amenities were top notch, and the service was phenomenal! Plus, free international calls helped us...

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Thank Buddy0703

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more   less 

Additional Information about Leonardo Hotel Jerusalem

Address: 9 Saint George | Jerusalem, Jerusalem 9720918, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $148 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Jerusalem
#8 Business Hotel in Jerusalem
#12 Luxury Hotel in Jerusalem
#12 Family Hotel in Jerusalem
#19 Romantic Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Jerusalem staff and other travellers.
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Questions? Get answers from Leonardo Hotel Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet and comfortable”
 of 5 bubbles nattypool, 7 Dec 2016 | Read review
“All were good”
 of 5 bubbles robngerri, 20 Nov 2016 | Read review
“rooms facing the street have good view”
 of 5 bubbles DenL_13, 13 Nov 2016 | Read review
“Ask for 8th floor!”
 of 5 bubbles 733ElizabethB733, 6 Oct 2016 | Read review
“level 8 is better and with balcony facing old city”
 of 5 bubbles geoffdickson, 6 Oct 2016 | Read review
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