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Leonardo Hotel Jerusalem

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1,869 Reviews from our TripAdvisor Community

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There are newer reviews for Leonardo Hotel Jerusalem
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Showing 1,241: English reviews
New York City, New York
Reviewed 26 March 2016 via mobile

Amazing weekend after purim at the Leonardo in Jerusalem. Great food and people, Yael, Ibraem, and AJ treated us great and helped with everything from meals to parking to amenities in the room. Five star service truly, thank you very much!! Michael, Moses, and Chaim

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Helpful?
Thank mnh269
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Your elegant commentary is truly appreciated, is truly appreciated. our team is commited to excellence and officiency. We delighted that you enjoyed your stay, and thank you for your kind words. We hope to host you again with us. Regards Yael-H

Reviewed 25 March 2016 via mobile

Very good. Manager Ibrahim is friendly and assist not just me but the whole group all the time. Room is cleaning, dinning room good and have varity if international food. Free wifi and free international phone call.

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Thank 比中 吳
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for your kind review . We strive to make this home to our guests. Thank you for mentioning Ibrahim that was freindly and kind We hope to have the privelege to host you again with us. Regards Yael-H

Jerusalem, Israel
Reviewed 24 March 2016

My family and are having an amazing experience on this tour. Our tour guide is astonishingly knowledgeable and organized. We have enjoyed staying at the hotels, especially Leonardo Jerusalem. I will rate this as one of the most meaningful travel experiences of my life. - Yinka, Florida, USA

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1Thank Yinka T
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, What a lovely to read that you and your family had an amazing experience. We glad that you had a great tour guide and also you enjoyed to stay at Leonardo Jerusalem.and the most of all you had the most meaningful trave experience of your life. We hope to have the honor to host you again.. Regards Yael-H

Reviewed 24 March 2016

Great location to access all different parts of the city - the light rail is only a few minutes walk away. The breakfasts were expansive and covered a wide selection, and the staff were very nice and accommodating (including providing snacks and letting us go back into breakfast for extra coffee!)

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1Thank heaholderness
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, We delighted that you found our hotel in great location and our great breakfast. We happy to read that you found our staff very nice. We hope you will visit us again for another good stay. Thank you for chossing Leonardo Jerusalem. Regards Yael-H

Derbyshire
Reviewed 23 March 2016 via mobile

Well situated; constantly used by tour groups and coach parties. Staff are doing their best but this hotel is dealing with guests on a huge scale. Mealtimes are unpleasant due to the high numbers at the buffets. Food is average and quickly picked over. The rooms try to be excellent and you may be lucky. However, we were not lucky...

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Helpful?
Thank DerbyshireTourer
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, We thank you for taking the time to write your review. However we were disappointed to read that we did not meet your expectations on your recent visit, and that there there areas which require attention. Rest assure that we will review the concerns that you brought to us. We hope to have the opportunity to restore the...

Reviewed 21 March 2016 via mobile

Excelent service. The staff was really kind and helpful, the rooms spaceful and comfortable and also the food was delicious! The view from our room was delightful. The hotel has a perfect location for visiting the best places in jerusalem.

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Thank Arik K
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest We thank you for submitting your wonderful review on your recent stay. We delighted that you enjoyed our great staff and also the food as well. We hope you will visit us again and we will have the privilege to host you Regards Yael-H

Fort Frances, Canada
Reviewed 21 March 2016 via mobile

This is a great hotel and took very good care of our whole group. The food is amazing. The rooms are very comfortable and clean. They took care of any problems we had quickly. Pilgrim Tours is the group that brought us here to Isreal and they chose very well in the places we stayed. The Leonardo is very spacious...

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Helpful?
Thank joylockman
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest We appreciate your kind comments regarding your stay and you felt comfortable in our nice rooms . We thank you for mentioning that we took care quickly any problem you had we hope to have the honor to host you again Regards Yael-H

Louisville, Kentucky
Reviewed 21 March 2016

I never thought I would visit Israel. Jerusalem is an awesome place. We felt safer in Jerusalem than any place we've been. This hotel is so very very nice and clean and quiet. Yael the manager took first rate care of us. We went with a tour group but she takes care of you like you are the only guest....

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Thank lesgriffith
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for this wonderful review and the the kind words. We happy that you felt safe. We thank you for sharing your great experience and the most of all you felt that you the only guest in the hotel. We would be honor to serve you again. Regards Yael-H

Louisville, Kentucky
Reviewed 21 March 2016

Great place, great food, very nice staff. Close to everything. Clean, safe, and although on a main street quite in the rooms when windows are closed. Free WiFi, beautiful lobby and lounge. Great amenities.

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Thank 296MG
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest Thank you for taking your time to write a review, we are impressed by such humbling review. Thank you for noticeing our nice staff, clean room, and a free WiFi. We will delighted to host you again. Regards Yael-H

Usa, Japan
Reviewed 20 March 2016

The hotel service was very good,food was excellent,and a great variety of mediterranean food . I enjoy the salad, vegetables and fruits of the region,.The service room was good,,I will recommend this hotel to my coleagues and countrywomen.

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Thank Ramona C
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for superb review. Thank you for mentioning our good food, and our room service. We delighted that you had a wonderful stay. Thank you for choosing Leonardo Jerusalem. Regards Yael-H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more   less 

Additional Information about Leonardo Hotel Jerusalem

Address: 9 Saint George | Jerusalem, Jerusalem 9720918, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $148 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Jerusalem
#8 Business Hotel in Jerusalem
#12 Luxury Hotel in Jerusalem
#12 Family Hotel in Jerusalem
#19 Romantic Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Jerusalem staff and other travellers.
34 questions
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Questions? Get answers from Leonardo Hotel Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet and comfortable”
 of 5 bubbles nattypool, 7 Dec 2016 | Read review
“All were good”
 of 5 bubbles robngerri, 20 Nov 2016 | Read review
“rooms facing the street have good view”
 of 5 bubbles DenL_13, 13 Nov 2016 | Read review
“Ask for 8th floor!”
 of 5 bubbles 733ElizabethB733, 6 Oct 2016 | Read review
“level 8 is better and with balcony facing old city”
 of 5 bubbles geoffdickson, 6 Oct 2016 | Read review
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